Account Manager
hace 2 meses
**The role in a Snapshot**
Are you passionate about disrupting the future of education and making a real impact? Do you want a career in an edtech company that is innovative and rewarding? Join us and enjoy working alongside an international team of talented thinkers, doers and magic makers.
We reimagine learning by enabling every student in the world to unlock their full potential through affordable and inspiring lessons from quality tutors chosen to fit their individual needs. To make our mission reality, we are on the lookout for those who are adventurous and hungry to join our mission
Do you have proven experience in sales, customer success or retention, a strong track record of hitting and exceeding targets, and exceptional resilience in a fast-paced, dynamic environment? Then, this is your opportunity to shine in the EdTech sector
**Location**
London (Hybrid), UK (Remote), Barcelona (Hybrid)
**Your Role in Our Journey**
- Actively reach out to leads (parents, students, adults) via inbound or outbound lead sources and conduct a thorough needs analysis to understand their educational aspirations.
- Pair the student with the ideal tutor and organise a free consultation session to build personalised educational plans.
- Leverage your relationship-building skills to build trust and enrol customers in educational packages.
- Welcome your new customers to our platform and ensuring best-in-class onboarding experience
- Build a strong relationship with your new customers and support them during the whole customer journey
- Focus on collecting referral leads out of your existing customers base
- Work closely with the Tutor Management team to deliver the best solution for the prospect and ensure an excellent tutoring experience
- Promote cross-functional collaboration, help us identify and build best sales practices for the sales team and bring new ideas to improve our product offering and internal processes
- Act as an ambassador of GoStudent mission, brand, product, and tech
**Your impact**
- **Ambition & competition**: You're ambitious and achieving goals motivate you - you enjoy challenges and always try to improve your performance.
- **Communication**: You are open-minded and self-confident, you like to talk to people and naturally draw their attention to you.
- **Languages**: Native-like proficiency in English
- **Proactive attitude**: You like to try new things and have ideas to challenge the status quo, you are not afraid of mistakes and roll up your sleeves to make things happen.
- **Team player**: You like to spend time with your colleagues, share your knowledge and go one step further to achieve the team goal.
- **Organisational talent**: You know how to structure your work. You always keep an eye on everything important and know how to prioritise your tasks and leads.
- **Hands on**:You take full responsibility for your customer base and set proactively steps to support for customer during the full customer journey.
- **Talent in multitasking**: Switching between tasks quickly or focusing on one main task while keeping other responsibilities in mind is one of your strengths.
- At least **1 year of experience in the field of sales, preferably in B2C, outbound telesales,** but we love those who are equally just up for the new challenge.
**Your way to unlock your full potential**
- **Disrupting Education**:Join us for a unique opportunity to disrupt the traditional education landscape. It's not just a job; it's a chance to be part of something big and meaningful.
- **Global Dream Team**: Say hello to an international and diverse crew of thinkers, doers, and magic makers. Get ready to be inspired daily by your colleagues from around the world.
- **Work, Your Way**: We offer a flexible, hybrid work environment that respects your need for work-life harmony with 2/3 remote days a week & 5 fully remote weeks a year so you can shine in a way that suits you best.
- **Office Shenanigans**: Our regular team and office events will keep your spirits high. We believe in bonding, celebrating, and having a blast together.
- **Strength in Unity**: Join one of our GoStudent Employee Resource Groups (ERGs) and be part of communities that champion causes you're passionate about.
- **Growing is LIT**: The sky's the limit in our EdTech playground. Access a wide array of online and in-person learning and development opportunities to build your career as high as your dreams can take you.
- **Support Around the Clock**: We've got your back 24/7. Enjoy a comprehensive Employee Support Programme that's not just for you but for your loved ones too.
**Life at GoStudent**:
Do you want to reimagine education together with us and join a mission to believe in?
GoStudent is one of the world's leading tutoring providers and education platforms. We're also a unicorn and have raised more than €675m investment to date. Together with our acquisitions Seneca Learning, Tus Media and Studienkreis, we currently support more than
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