Business Process Analyst

hace 3 meses

Madrid, España Combined Insurance A tiempo completo

**Role Purpose**:
This role will drive transformational change, continuous improvement, enhanced staff know how / standards, and help oversee the provision of operational insights to help improve service delivery and the adoption of target state ways of working.

The role has a primary focus around Operational Transformation - spanning Target Operating Model, Process, People, Technology and Data. To achieve this the individual will;
- Identify innovation and continuous improvement ideas, prioirtise and manage implementation, and deliver benefits
- Lead cross functional process projects - liasing with stakeholders to understand process and use process improvement techniques to deliver efficiencies
- Introduce/ analyse process metrics, staffing models, process controls etc.
- Maximise potential of IT deliveries by acting as link between business and technology
- Formulate process and training documentation.
- Establish culture of process excellence in the organisation

**Key responsibilities**:

- Business Process Analysis (70%)
- Collaborate on the definition and maintenance of the Business Process framework as part of the EMEA transformation project, ensuring synchronization of all process efforts:

- Coordination of all process work including leading process workshops with business stakeholders, drafting To Be processes and seeking feedback from key stakeholders
- Act as link between business and technology, able to offer solutions to business issues and guide in the correct use of technology
- Provide regular progress reports to the relevant governance and steering groups
- Analyse and document the relevant business processes identifying opportunities to streamline activities and reduce duplication of effort
- Use a data led approach to analysis and identify, analyse, and interpret trends or patterns in complex data sets to help define new process improvement opportunities
- Quantify benefits and costs in order to prioritize opportunities
- Present and run workshops to discuss opportunities with senior stakeholders, including HR. This will involve changes to support the process harmonisation which will include drafting of job titles, reporting lines, roles & responsibilities and job descriptions for both Operations and Underwriting job families. To aid this the individual will work to develop learning and development and career progression plans for specific Operations job families to help to standardise the roles and increase employee retention
- Develop an implementation roadmap of the approved transformational change initiatives which align with the wider technology changes which are scheduled to take place.

2.Know-How & Standards (20%)
- Coordinate the development and maintenance of standard operating procedures and guides drive adoption of best practice ways of working across the team.
- Be the custodian of EMEA Underwriting and Operations procedures and monitor training/adherence to ensure everyone is well equipped to offer the right levels of service, quality, controls and performance
- Map business processes according to the defined rules and standards
- Ensure process documents remain applicable and are kept up to date in the central shared repository
- Produce and store training/change material in support of the changes implemented

3.Continuous Improvement & Projects (10%)
- In addition to the Transformation back-bone, lead the delivery / coordination of other ad-hoc projects, initiatives and mitigations as required.
- Drive continuous improvement through further initiatives but also Lean thinking and culture. Encourages a culture of investigation, process thinking and the pursuit of new ideas / better ways of working.
- Share pre-existing process documentation
- Lead and Facilitate process mapping sessions
- Propose and participate in the ongoing development of other team members, providing coaching, mentoring, and training as appropriate

  • Business Process Analyst

    hace 2 semanas

    Madrid, Madrid, España Semrush A tiempo completo

    About the RoleWe are seeking a highly skilled Business Process Analyst to join our team at Semrush. As a Business Process Analyst, you will play a critical role in implementing functional processes and driving them to full completion.Key ResponsibilitiesWork closely with business stakeholders to understand their needs, objectives, and challenges.Communicate...

  • Business Process Analyst

    hace 2 semanas

    Madrid, Madrid, España Semrush A tiempo completo

    About the RoleWe are seeking a highly skilled Business Process Analyst to join our team at Semrush. As a Business Process Analyst, you will play a critical role in implementing functional processes and driving them to full completion.Key ResponsibilitiesWork closely with business stakeholders to understand their needs, objectives, and challenges.Communicate...

  • Business Process Analyst

    hace 2 semanas

    Madrid, Madrid, España Semrush A tiempo completo

    About the RoleWe are seeking a highly skilled Business Process Analyst to join our team at Semrush. As a key member of our organization, you will play a crucial role in implementing functional processes and driving them to full completion.Key ResponsibilitiesWork closely with business stakeholders to understand their needs, objectives, and...

  • Business Process Analyst

    hace 2 semanas

    Madrid, Madrid, España Semrush A tiempo completo

    About the RoleWe are seeking a highly skilled Business Process Analyst to join our team at Semrush. As a key member of our organization, you will play a crucial role in implementing functional processes and driving them to full completion.Key ResponsibilitiesWork closely with business stakeholders to understand their needs, objectives, and...

  • (Ms638) | Business Process Analyst

    hace 4 semanas

    Madrid, España Reconocida Empresa A tiempo completo

    **¿Qué funciones realizarás?**:Buscamos un especialista en Procesos de Negocio para impulsar la mejora de los procesos de negocio y la transformación digital: procesos, personas y tecnología.- Análisis de los procesos existentes para identificar oportunidades de mejora.- Proporcionar nuevos procesos que impulsen una mayor eficiencia y productividad.-...

  • Salesforce Business Process Analyst

    hace 2 semanas

    Madrid, Madrid, España SEMrush A tiempo completo

    About the RoleWe are seeking a highly skilled Salesforce Business Process Analyst to join our Sales IT team at Semrush. As a key member of our team, you will be responsible for implementing and driving functional processes to full completion.Key ResponsibilitiesCollaborate with cross-departmental stakeholders to implement, integrate, and continuously improve...

  • Salesforce Business Process Analyst

    hace 2 semanas

    Madrid, Madrid, España SEMrush A tiempo completo

    About the RoleWe are seeking a highly skilled Salesforce Business Process Analyst to join our Sales IT team at Semrush. As a key member of our team, you will be responsible for implementing and driving functional processes to full completion.Key ResponsibilitiesCollaborate with cross-departmental stakeholders to implement, integrate, and continuously improve...

  • Business Process Analyst

    hace 2 semanas

    Madrid Centro, Madrid, España Manuport Logistics A tiempo completo

    About the RoleThe Business Process Analyst will serve as the Digital Single Point of Contact (SPOC) for all financial questions from internal employees. This pivotal role involves driving employee success and productivity, supporting employees, leading productivity campaigns, proactively improving work processes, and collaborating with the global Customer...

  • Business Process Analyst

    hace 2 semanas

    Madrid Centro, Madrid, España Manuport Logistics A tiempo completo

    About the RoleThe Business Process Analyst will serve as the Digital Single Point of Contact (SPOC) for all financial questions from internal employees. This pivotal role involves driving employee success and productivity, supporting employees, leading productivity campaigns, proactively improving work processes, and collaborating with the global Customer...

  • Business System Analyst

    hace 6 días

    Madrid, Madrid, España Amaris Consulting A tiempo completo

    Business System Analyst OpportunityTake your career to the next level with Amaris Consulting as a Business System Analyst. As a key member of our international team, you will thrive in a global group with €800M turnover and 1,000+ clients worldwide, working in an agile environment.Key ResponsibilitiesCollaborate with stakeholders to document and analyze...

  • Business System Analyst

    hace 7 días

    Madrid, Madrid, España Amaris Consulting A tiempo completo

    Business System Analyst OpportunityTake your career to the next level with Amaris Consulting as a Business System Analyst. As a key member of our international team, you will thrive in a global group with €800M turnover and 1,000+ clients worldwide, working in an agile environment.Key ResponsibilitiesCollaborate with stakeholders to document and analyze...

  • Camunda Business Process Analyst

    hace 2 semanas

    Madrid, Madrid, España Inetum Spain A tiempo completo

    **About Inetum Spain**We are a leading digital consultancy with a strong presence in the international market. Our team of 28,000 professionals is dedicated to helping clients navigate the post-digital transformation era and achieve their goals.**Job Description**We are seeking a highly skilled **Business Process Analyst** to join our Center of Expertise...

  • Camunda Business Process Analyst

    hace 2 semanas

    Madrid, Madrid, España Inetum Spain A tiempo completo

    **About Inetum Spain**We are a leading digital consultancy with a strong presence in the international market. Our team of 28,000 professionals is dedicated to helping clients navigate the post-digital transformation era and achieve their goals.**Job Description**We are seeking a highly skilled **Business Process Analyst** to join our Center of Expertise...

  • Process Analyst Manager

    hace 3 meses

    Madrid, España JTI - Japan Tobacco International A tiempo completo

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the...

  • Business Analyst Seguros

    hace 4 meses

    Madrid, España Winning A tiempo completo

    At Winning Selection, we are currently looking for a Business Analyst to join in our team in a project in one of our clients in the Insurance Industry. Hybrid from Madrid. **As a Business Analyst you will**: - Significant experience of successful Lean / Operational Excellence project delivery - Operations management experience - Experience of working...

  • Business Analyst Seguros

    hace 4 meses

    Madrid, España Winning A tiempo completo

    At Winning Selection, we are currently looking for a Business Analyst to join in our team in a project in one of our clients in the Insurance Industry. Hybrid from Madrid. **As a Business Analyst you will**: - Significant experience of successful Lean / Operational Excellence project delivery - Operations management experience - Experience of working...

  • Dynamics Finance Business Analyst

    hace 3 meses

    Madrid, España Catch Resource Management Ltd A tiempo completo

    Job Ref: J17966 - SC **Dynamics Finance Business Analyst**: - Madrid, Spain - £39.5k - 48.3k per year - Permanent - Dynamics 365 **Dynamics Finance Business Analyst - **Dynamics AX Business Analyst, D365 Finance Business Analyst, ERP Business Analyst, Business Analyst, Dynamics AX, Dynamics 365, D365 F&O, D365 FO, Functional Analyst, Functional...

  • Process Analyst Manager

    hace 1 mes

    Madrid, España JTI - Japan Tobacco International A tiempo completo

    Position: Process Analyst Manager_ - Location: Madrid, Spain_ - Contract Type: Local, Permanent_ **_Process Analyst Manager_** **_What this role is about :_** - Industry environment, IT trends and JTI business strategy lead to speed up the pace on innovation and digitalization. The BTS (Business technology services) group must lead and bring to JTI the...

  • Business Analyst

    hace 4 meses

    Madrid, España Winning A tiempo completo

    At Winning Selection, we are currently looking for a Business Analyst to join in our team in a project in one of our clients in the Insurance Industry. **As a Business Analyst you will**: - Significant experience of successful Lean / Operational Excellence project delivery - Operations management experience - Experience of working within financial services...

  • Business Process Analyst

    hace 3 meses

    Madrid, España Chubb A tiempo completo

    **Role Purpose**: This role will drive transformational change, continuous improvement, enhanced staff know how / standards, and help oversee the provision of operational insights to help improve service delivery and the adoption of target state ways of working. The role has a primary focus around Operational Transformation - spanning Target Operating...