Process Analyst Manager

hace 5 meses

Madrid, España JTI - Japan Tobacco International A tiempo completo

We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the opportunity to grow, travel and develop, **amazing things can happen**.

That’s why our employees, from around the world, choose to be a part of JTI.** It is why 83% of employees feel happy working at JTI.** And why we’ve been awarded **Global Top Employer status, nine years running**.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

**If you would like to know more about JTI Iberia, please follow **the link**.**

**IT BTS M&S Process Analyst Manager**

**What this position is about - Purpose**:
The IT BTS M&S Process Analyst Manager acts as a liaison between Business, Development and other internal teams in order to implement the approved process changes.

**What will you do - Responsibilities**:

- Business Analyst. Understand business demands and translate these following the global approach principles into functional design/user story according to the Marketing and Sales (M&S) global business processes, including process flow, business rules, and data model requirements
- Global Reference Model specific area ownership, ensuring the continuous improvement on the corresponding processes in the context of a global approach
- Daily routine and change management within his/her functional work-stream, ensuring all milestones regarding to this process (FD delivery and testing) are properly achieved
- BTS point of contact for Business and Local IT Leads in the Market. Ensuring the promotion and adoption of the IT global solutions and providing the best practices required. Support the markets assigned in the context of Trade Marketing processes
- Projects participation having a supporting role. Managing the ad-hoc activities assigned, during project execution, based on its Technical and Functional Skills

**Who are we looking for - Requirements**:

- University Degree in Computer, Technical Sciences or strong IT background
- Additional Business Education based on Trade Marketing is a plus
- 5+ years of working experience with CRM, Commerce or BI systems
- 2+ years of Project management experience
- Good working knowledge of business and related processes in FMCG industry, and Order Management capability
- Should have an adequate knowledge of technology, which is standard within JTI, such as BI solutions, integration processes, Trade Engagement, Commerce or CRM business process analysis. Must be an expert in Order Management processes to support Commerce capability definition
- Fluent in English (written & spoken)

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