Customer Journey Internship

hace 2 semanas


Barcelona, España Stay U-nique A tiempo completo

**Hola Somos Stay Unique, una gestora de apartamentos turísticos en Barcelona y Málaga.**

Durante los últimos 4 años, hemos conseguido el premio World Travel Award como empresa líder en la gestión de viviendas vacacionales. En 2023 hemos obtenido la certificación Great Place to Work, la que reconoce a los mejores empleadores del mundo. Y, además, trabajamos bajo sellos que garantizan la calidad de nuestro servicio y nuestro compromiso con el entorno.

**Si buscas a una empresa innovadora, que potencie tus conocimientos y tu persona, y que te ayude a descubrir tu máximo potencial, este es tu lugar.**

**¿Qué ofrecemos?**
- Un lugar para desarrollarse y crecer profesionalmente
- El mejor ambiente de trabajo, diversión y familia.
- Autonomía, independencia y puesta en práctica de tus ideas
- Ambiente internacional dentro del equipo.
- Eventos extralaborales divertidos de empresa.

**¿Qué responsabilidades desarrollarás?**
- Comunicación con huésped y proveedor por teléfono, whatsapp, correo, plataformas de reserva, etc
- Gestión de reservas de último minuto
- Gestión de check-ins personales y automáticos
- Seguimiento de información pendiente de huéspedes
- Preparar regalos para huéspedes

**¿Qué esperamos de ti?**
- Alto nível de comunicación
- Toma de decisiones e iniciativa para resolver problemas
- Multitarea
- Honestidad
- Trabajo en equipo

**Información importante**:

- Estudios: Cursando Grado, Máster o CFGS. Se valora curso relacionado con Turismo y Hostelería. Importante posibilidad de hacer convenio de prácticas
- Duración: 6 meses
- Horario: 20h semanales entre lunes y domingo con 2 días de descanso.
- Ubicación: Presencial 100% desde nuestra oficina cerca del metro Diagonal (L5,L3)
- Salario: 300 euros mensuales más bonus fin de semana
- Idioma: Español Avanzado - Inglés y Francés son deseables

**¿Cómo aplicar?**

Si cree que puedes encajar en este puesto, presenta tu solicitud junto tu CV y carta de presentación.

En Stay U-nique buscamos que cada uno de nuestros miembros crezca y se desarrolle. Nos importa que tengas la mejor experiência con nosotros

Tipo de puesto: Media jornada, Contrato en prácticas
Duración del contrato: 6 meses
Horas de medio tiempo: 20 por semana

Salario: 250,00€-300,00€ al mes

Beneficios:

- Cursos de idiomas ofertados
- Eventos de la empresa
- Eventos sociales los viernes
- Ordenador de empresa

Horario:

- Disponibilidad fin de semana
- Turno de mañana

Educación:

- FP Grado Superior (Deseable)

Experiência:

- Atención al cliente: 1 año (Deseable)

Idioma:

- Español (Obligatorio)
- Inglés (Deseable)

Licencia/Certificación:

- Certificado en hostelería y turismo (Deseable)

Ubicación del trabajo: Empleo presencial

Fecha de inicio prevista 03/07/2023


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