Service Account Coordinator Iberia
hace 2 días
ARE YOU OUR NEXT
GENERATION OF TALENT?
YOU MAY BE OUR NEW Service Account Coordinator Iberia (f/m/d)
SIG Combibloc is a global leader in innovative and sustainable aseptic carton packaging and filling solutions. At this critical time we’re fulfilling the world’s need for safe food and beverages at an ever-increasing rate, and with your talent and imagination you will contribute to our mission. SIG is also committed to creating a working environment free of bias where all employees are valued.
For our Service Backoffice team in Madrid we are looking for a Service Account Coordinator (f/m/d).
**KEY RESPONSIBILITIES**:
Handle and follow-up customer requests regarding spare-parts, manpower services, training etc. in close collaboration with the SAM
Contact person for SAMs team members and PAM for any organisational topic concerning the responsible accounts
Support the SAM in planning the FSEs by organizing e.g. travel activities, fulfilling necessary administartive taks etc.
Handle external and internal training activities according training schedule and established development plan
Support in preparing customer visits (e.g. presentations)
Administrative support in handling external technical and process complaints. Assure external and internal correct flow of written communication
Introduction and assure correct usage of defined processes and tools
Track and assure correct payments of service invoices
Support in tracking of KPIs (financial, performance ) by providing requested data to the SAM / Service Head)
Execute analysis of customers behaviour (SP consumption, maintenance activities )
Support in establishing service agreements and assure correct implementation and usage
Support in budget process and financial performance tracking
**YOU BRING THESE SKILLS, EXPERIENCE & EDUCATION**:
Expertise in handling orders in SAP or similar process
SAP expertise 3-5 years
English B2-C1
WHY SIG?
Our people are the foundation of our growth. You will join a team of dreamers and doers. Thinkers creating innovative products and solutions while collaborating all over the world. A team of individuals as diverse as the markets we work in. Working with SIG means being a direct contributor to one of the world’s leading system suppliers of carton packaging and filling machines for food and beverages. Sustainability is integral to our business and you will be a valued addition in creating the most sustainable packaging solution on the market.
APPLY NOW
CONTACT
SIG Recruiting Team
**Phone**: +49 (2462) 79 1442
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