Technical Support Engineer

hace 2 semanas


Barcelona, España Page Personnel España A tiempo completo

Work cases with different issues reported by customer, asking for additional logs and command results if needed.
- Establish a diagnosis within 30 minutes after case reception.
- Diagnose the logs and information available and create a technical analysis for the field engineer to go onsite and execute.
- Assist remotely technician executing the technical analysis, supporting him for additional questions, maintaining ownership and accountability, or in some cases executing himself the Action Plan in customer premises.
- Maintains current knowledge of new product upgrades and features.
- Works with Sales team to ensure customer satisfaction and appropriate billing charges for new and existing customers in case of case not covered through our standard contracts
- Performs other duties as assigned.
- Ability to read and interpret documents such as OEM guidance documents, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to deal with problems involving several concrete variables in standardized situations.

Multinational company hardware maintenance|Technical Support Engineer - onsite interventions whenever needed
- Bachelor Degree in in Electrical/ Electronics/ Mechatronics/ Robotics Engineering.
- Minimum 3-5 years related work experience in multivendor products such as servers storages and network equipment's.
- Knowledge of Servers, Storage and Networks environment (DELL/IBM/HPE etc)
- Systems administration (Unix, Linux and/or Windows Servers) is an added advantage.

Multinational company hardware maintenance.

Oportunidades de carrera y desarrollo profesional.

The Technical Support Engineer will provide technical support to calls opened by our customers, offering log analysis and technical support as per internal processes. And attending the onsite interventions whenever needed.

Technical Support Engineer (remote + onsite)



  • Barcelona, España Daniel Chapman A tiempo completo

    **Exciting opportunity to enter the Crypto space** **Barcelona, Spain** **Technical Support Engineer** **€30k - €50k** **Chance to work with key industry leaders with over +15 years of industry experience.** **Currently selected by a top 3 Crypto Exchange as their Global Crypto Payment Gateway.** IT skills that you’ll need to use or...


  • Barcelona, España ManoMano A tiempo completo

    Founded in France in 2013, ManoMano is the European leader in online DIY, home, and garden. Co-founded by Philippe de Chanville and Christian Raisson, ManoMano, by bringing together more than 5,000 merchants, offers the largest range of DIY & gardening products online, with over 19 million references. ManoMano operates in 6 markets (France, Belgium, Spain,...

  • Support Engineer

    Encontrado en: Talent ES C2 - hace 2 semanas


    Barcelona, España IT Smart Finance A tiempo completo

    Support EngineerJiraConfluenceSQLExcelRequirements:The ability to quickly switch between tasks;The perception of large amounts of information;The formulation and setting of tasks for developers;The ability to build processes of prioritization and task execution. Work duties: Work from 8:00 to 17:00 (CET);Performing 2-line support functions: technical...

  • Technical Safety Engineer

    Encontrado en: Talent ES C2 - hace 2 días


    Barcelona, España Mar Recruitment & Consulting A tiempo completo

    Company from the Oil & Gas industry is looking for  a Technical Safety Engineer for  Saudi Arabia.The Technical Safety Engineer, with experience in Risk Analysis and in RAM studies (preferred, but not strictly required), will support in the execution and/or coordination of the risk assessments and consequences analysis within the technical safety...

  • Technical Safety Engineer

    Encontrado en: Talent ES C2 - hace 2 días


    Barcelona, España Mar Recruitment & Consulting A tiempo completo

    Job DescriptionCompany from the Oil & Gas industry is looking for  a Technical Safety Engineer for  Saudi Arabia.The Technical Safety Engineer, with experience in Risk Analysis and in RAM studies (preferred, but not strictly required), will support in the execution and/or coordination of the risk assessments and consequences analysis within the technical...

  • Technical Engineer

    hace 2 días


    Barcelona, España Set Europa A tiempo completo

    **Location**: Spain Our client is an Italian company with over two decades of experience as a leader in developing advanced energy efficiency technology and helps organizations worldwide to reduce energy consumption and environmental impact. At this moment, they are expanding their presence in international markets and are looking for a skilled Technical...

  • Technical Support Specialist

    Encontrado en: Talent ES C2 - hace 2 semanas


    Barcelona, España Lengow A tiempo completo

    All jobs are open in Nantes/ Paris/ BarceloneThe Support team is made up of around twenty people of all nationalities. Divided in several teams (functional or technical), the technical support team is responsible for providing technical assistance or solutions to customers encountering issues with our software. The team works closely with developers to...


  • Barcelona, España Barcelona Activa A tiempo completo

    Chinesse chemical company leader provider of advanced materials and specialty chemicals, located in Cornellà is looking for a Technical Service Engineer.As a Technical Service Engineer, you will be an integral part of our international business and technical team. This role involves contributing to the success of our ambitious overseas business development....

  • Technical Support Specialist

    Encontrado en: Talent ES C2 - hace 1 semana


    Barcelona, España Lengow A tiempo completo

    Lengow, an intelligent and automated e-commerce platform :Since 2009, Lengow has been the indispensable e-commerce platform for multi-channel expansion in the European market: marketplaces, price comparison websites, affiliate marketing, display ad retargeting, social media, etc.All jobs are open in Nantes/ Paris/ BarceloneThe Support team is made up of...


  • Barcelona, España Palo Alto Networks A tiempo completo

    Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...


  • Barcelona, España Arrow Electronics A tiempo completo

    Position : * Technical Presales Engineer *Job Description : * *About Arrow*Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges.We deliver value-added distribution,business consulting and channel enablement services to leading technology manufacturers and their...

  • Project Manager

    hace 14 horas


    Barcelona, España Set Europa A tiempo completo

    Perfil Project Manager - Senior Technical Support Consultant, para trabajar en un proyecto en sector Telecomunicaciones. Funciones principales: - Análisis de Procesos de Technical Support. - Análisis de Datos. - Optimización de Procesos. - Definición de KPI's. - Definición de SLA's. - Orientación a la Mejora Continua. Experiência en proyectos...


  • Barcelona, España Manomano A tiempo completo

    Founded in France in 2013, ManoMano is the European leader in online DIY, home, and garden. Co-founded by Philippe de Chanville and Christian Raisson, ManoMano, by bringing together more than 5,000 merchants, offers the largest range of DIY & gardening products online, with over 19 million references. ManoMano operates in 6 markets (France, Belgium, Spain,...


  • Barcelona, España Walters People A tiempo completo

    Desde Walters People estamos en búsqueda de un/a Technical Sales Support para trabajar en una empresa dedicada a la maquinaria industrial ubicada en la zona del Maresme. Como parte integral de nuestro departamento de ventas, esta posición será fundamental para proporcionar soporte técnico y comercial en un entorno internacional de maquinaria...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** Sitel Group is leader in the Contact Center sector thanks to the work of our employees, offering personalized and professional CX solutions to our clients. We are looking for a Technical Customer Support Representative Renewable Energy to provide high-level customer support for our client, who is a leading global specialist in...

  • IT Support

    hace 1 día


    Barcelona, España Hays A tiempo completo

    **About the company** *** Is the fastest growing digital company in the marine industry and a leader in boats worldwide. It is a company in constant growth that is committed to talent and innovation! **Your new role** *** We are looking for a customer focused support engineer to join the team and provide technical support functions. This is an excellent...


  • Barcelona, España Recruitment Direct Ltd A tiempo completo

    **German Speaking Technical Support** **Barcelona, Spain** €18,540 gross per year + €3000 performance bonus per year + relocation **The Overview of the job** This role would be suitable for those interested in new technologies and an international environment. We are looking for a Technical Support Advisors to work for a well known American...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Swedish and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Talingual A tiempo completo

    German speaking Technical Support Advisor We are very excited to announce an exciting new role for our client in Spain. If you are a sales professional with fluent in German and have a passion for digital marketing then we are looking for you! This position will be for our client – a global outsourcing partner - and is based in their offices in the...

  • Senior Technical Support Engineer

    Encontrado en: beBee S ES - hace 4 semanas


    Barcelona, España Palo Alto Networks A tiempo completo

    Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...