![DeRisk Technologies](https://media.trabajo.org/img/noimg.jpg)
Technical Support Engineer. Dispatch
hace 3 meses
We at DeRisk Technologies are looking to hire Dispatch Engineer to support a running project as per the following details
- Own the Alight solutions user issue to resolution
- Provides production support including accurate problem identification, ticket documentation and client/vendor dialogue.
- Delivers engagement and process documentation and drives compliance with structured delivery process.
- Providing a desktop support function to the client
- PC / Workstation builds
- Basic network patch Cabling and related activities
- Incident Management - updating support calls for tracking & reporting purposes
- Hardware - deployment/decommission/disposal
- Media Management - hard disk handling & controls
- Fulfilment of end user service requests
- Completion of daily/weekly/monthly checks. These will be performed upon request either by dispatch ticket for each item, or by specific instruction given to part-time TIG resources. Only full time resident TIG resources can be held to a frequency of checks.
- Oversight &/or resolution of end user issues
- Fulfilment of end user requests Delivery of initiatives (local projects)
- With Mphasis guidance and training, maintain awareness of all major technology activities that impact the location(s)
- Perform warm shift handover with engineers along with the shift SPOC where applicable.
**REQUIRED SKILLS**:
- Experience in a large organization administering, operating, maintaining and securing large-scale enterprise desktop environments.
- Excellent working knowledge of Windows 7, 8, 10, 11
- Good working knowledge of Windows. MacOS a plus.
- Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards.
- Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM)
- Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.
- Basic troubleshooting knowledge of iPad, iPhone, Android and other smart technologies
- Excellent working knowledge in asset / inventory management
- Ability to maintain composure and focus while troubleshooting and solving technical issues.
- Ability to adhere to a schedule of client appointments while adapting to customer requests.
- Demonstrated ability to communicate complex technical concepts in simple language.
- Strong Experience in Multi-Functional Printer troubleshooting
- Flexibility to make schedule adjustments to cover before/after usual business hours or when other team members are unavailable.
- Excellent verbal and written communication IN English
- Excellent customer service skills
-
Technical Support Engineer
hace 3 meses
Barcelona, España Page Personnel España A tiempo completoWork cases with different issues reported by customer, asking for additional logs and command results if needed. - Establish a diagnosis within 30 minutes after case reception. - Diagnose the logs and information available and create a technical analysis for the field engineer to go onsite and execute. - Assist remotely technician executing the technical...
-
Technical Support Engineer
hace 4 meses
Barcelona, España EVPassport A tiempo completo**Technical Support Engineer**: - Please note, that this is a hybrid position working from Barcelona, Spain. **About EVPassport**: EVPassport is the technological evolution of EV charging software and hardware for forward-thinking companies around the world who place high value on the satisfaction of their customers. Developed with a deep understanding of...
-
Technical Support Engineer
hace 3 meses
Barcelona, España Hays A tiempo completoTe dejo un resumen de la posición **Technical Support Engineer **que estoy manejando para que le eches un ojo!!! Para una compañía orientada a ** sector fintech,** que se dedica a la implantación de su software ** en toda la región EMEA!** **Harás**: - **Contacto directo con clientes y usuarios clave** - **Resolucion de incidencias**: -...
-
Technical Support Engineer
hace 3 meses
Barcelona, España ProtoPixel A tiempo completo**Headline**: ProtoPixel is seeking a talented and passionate Technical Support Engineer to join our dynamic team. **About us**: **ProtoPixel** is a people centric **platform that helps transform light into personal experiences**. From functional configurations to emotional, dynamic and interactive lighting. Our technology allows users to design projects...
-
Technical Support Engineer
hace 3 meses
Barcelona, España Worldsensing A tiempo completoWorldsensing products have been pioneering the industrial IoT since 2008. We’re looking for an outstanding Technical Support Engineer to join the Customer Success team in our Barcelona office. **About Worldsensing** Founded in 2008, Worldsensing works with more than 200 engineering service providers worldwide to help them improve geotechnical, geospatial...
-
Technical Support Engineer
hace 2 meses
Barcelona, España Hays A tiempo completoTe dejo un resumen de la posición **Technical Support Engineer **que estoy manejando para que le eches un ojo!!!Para una compañía orientada a ** sector fintech,** que se dedica a la implantación de su software ** en toda la región EMEA!****Harás**:- **Contacto directo con clientes y usuarios clave**- **Resolucion de incidencias**:- Colaboración con...
-
Technical Support Engineer
hace 3 semanas
Barcelona, España Tillster A tiempo completoTechnical Support Engineer Tier II ON SITE ROLE MUST BE LOCATED / RESIDE IN MADRID About The Opportunity, And You Provide technical support for Self Service kiosk, mobile application, and online products for US and International customers.Experience troubleshooting for internal and external customers, diagnosing root causes to problems, and expeditiously...
-
(Pv419) | Technical Support Engineer
hace 2 semanas
Barcelona, España Tillster A tiempo completoTechnical Support Engineer Tier IION SITE ROLE MUST BE LOCATED / RESIDE IN MADRIDAbout The Opportunity, And YouProvide technical support for Self Service kiosk, mobile application, and online products for US and International customers.Experience Troubleshooting for internal and external customers, and some third-party entities; diagnose root causes to...
-
Technical Support Engineer, Energy Storage
hace 1 mes
Barcelona, España Tesla A tiempo completoWhat to Expect - Tesla is looking for a Technical Support Engineer to join our Energy / Battery Storage team (Powerpack and Megapack). In this role, you will support our customers in the best possible way by monitoring the battery storage sites, diagnosing and resolving problems and the remote commissioning of new projects. What You’ll Do - Actively...
-
Barcelona, España Sas A tiempo completoSenior Analytical Technical Support Software Engineer - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for...
-
Barcelona, España Sas - Global A tiempo completoSenior Analytical Technical Support Software Engineer - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for...
-
Technical Support Engineer
hace 6 días
Barcelona, España Hms Networks Ab A tiempo completo.Technical Support Engineer – Building Automation Your mission Intesis provides innovative solutions for home & building automation. To support our growth, we are hiring a Technical Support agent.This is a hybrid role that requires working at least two days a week (Tuesdays and Thursdays) from our offices in Igualada - Barcelona (Spain).Reporting to the MU...
-
French Technical Support Advisor
hace 6 días
Barcelona, España Technical Concept Gmbh A tiempo completoReference: WESPYou need an EU passport to applyWe offerPerformance bonusesPaid training and educationRelocation package (flight ticket and one month accommodation)Discount on gym membershipPotentially Spanish lessonsDevelopment opportunities (get promoted within the company)Public health insuranceSocial activities: strolling around the city, hiking, team...
-
Technical Support Engineer
hace 3 meses
Barcelona, España Palo Alto Networks A tiempo completo**Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...
-
Technical Support Application Engineer
hace 3 meses
Barcelona, España On Robot A tiempo completo**Job description** *** - OnRobot was founded in 2015 in Odense, Denmark, and is on track to become the global One-Stop Shop for all Collaborative Applications on all Robot Platforms. OnRobot is defining and leading the market for Collaborative Applications by bringing disruptive technologies to market quickly._ *** To help grow our European market OnRobot...
-
Sr Technical Support Engineer, Cortex
hace 3 semanas
Barcelona, España Palo Alto Networks A tiempo completoJob DescriptionYour CareerAs a Senior Technical Support Engineer, you will engage directly with our valued customers to address intricate post-sales concerns.Your role involves in-depth evaluation of multifaceted scenarios, employing critical thinking to understand methods, techniques, and evaluation criteria for obtaining results.Networking with key...
-
French Technical Support Advisor
hace 2 semanas
Barcelona, España Technical Concept Gmbh A tiempo completoReference: WESPYou need an EU passport to applyWe offer Performance bonuses Paid training and education Relocation package (flight ticket and one month accommodation) Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the city, hiking,...
-
Plant Technical Support Engineer
hace 4 semanas
Barcelona, España Lubrizol Corporation A tiempo completo.About LubrizolThe Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life.Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000...
-
French Technical Support Advisor
hace 2 semanas
Barcelona, España Technical Concept Gmbh A tiempo completoReference: WESPYou need an EU passport to applyWe offer Performance bonusesPaid training and educationRelocation package (flight ticket and one month accommodation)Discount on gym membershipPotentially Spanish lessonsDevelopment opportunities (get promoted within the company)Public health insuranceSocial activities: strolling around the city, hiking, team...
-
Senior Process Engineer
hace 13 horas
Barcelona, España The Chemical Engineer A tiempo completo.Senior Process Engineer (DMM257) - Barcelona JOB DESCRIPTIONWood is currently looking for a Senior Process Engineer to participate in our Basic design projects for international clients across the energy transition markets, especially in relation to the hydrogen value chain, as well as petrochemicals, and refining sectors. We are looking for an experienced...