Internship Customer Success, Renewables Advisory

hace 3 semanas

Barcelona, España Underwriters Laboratories Inc. A tiempo completo

:
At UL, we know why we come to work.:
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains and grow sustainably and responsibly into the future. Our science is your advantage.

Our comprehensive portfolio of renewable energy solutions help stakeholders plan, design, finance, build, invest, operate, maintain, and manage wind both on land and offshore, and solar throughout the project lifecycle and across the value chain. Working at UL means you will be part of a team delivering proven science, expert engineering, and innovative solutions that address the unique challenges of these industries.

UL is currently seeking a
**Customer Success Intern** to support UL’s renewables to promote and enable adoption and implementation of UL renewables digital portfolio.

This position will be located in UL’s Barcelona office.

What you’ll learn & achieve:

- Uses knowledge and relationships from guiding post-sales implementation of UL renewables digital products / services to collaborate with account owner on renewal strategy
- Coordinates post-sale activities to ensure customers are effectively adopting and utilizing software solutions
- Provides admin support with the CRM for renewables and orders bookings
- Encourages upgrades and renewals and connects customer personnel to relevant UL personnel (account managers, Sales Executives/Inside Sales Executives, Solution Architects, delivery teams, etc.) when applicable
- Under supervision, drives toward meeting post-sale and pre-renewal milestones for customer adoption of software
- Attend regular departmental and team meetings; participate as appropriate in regular industry groups such as required.
- Represent company at tradeshows, technical conferences and workshops, and business development meetings, as needed.
- Other duties as assigned.

What makes you a great fit:

- Bachelor’s and/or graduate degree in business, engineering, or related field
- Fluent English and communication skills
- Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software
- Previous experience in customer facing job, ideally with senior and executive-level customer contacts
- Business acumen and understanding of business sales processes Self-starter with ability to schedule and prioritize tasks and commitments;
What you’ll experience working at UL:

- **Mission**: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
- ** People**: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
- ** Interesting work**: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
- ** Grow & achieve**: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.

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