Senior Director of Product Management, Operations
hace 2 semanas
**Can you help us change the world?**:
It's true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we're propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution**,** we're enabling the world's most revolutionary hospitality brands to accelerate their digital transformation.
We're on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole...
**About the role**:
As the Senior Director of Product Management for the Operations Tribe at Mews, you will play a pivotal role in shaping the future of our operations solutions. You will lead a team of passionate product managers, collaborating with cross-functional teams to drive the strategic direction, development, and delivery of innovative products that enhance the operational efficiency of our clients. This senior leadership position requires a visionary mindset, strong strategic thinking, and the ability to inspire and guide a team towards achieving ambitious goals.
**Key Responsibilities**:
**Strategic Leadership**:
- Develop and execute the product vision, strategy, and roadmap for the Operations Tribe in alignment with Mews' overall business objectives.
- Identify market trends, customer needs, and competitive landscape to inform product decisions and prioritize initiatives.
- Collaborate with executive leadership to define and communicate the product strategy and vision internally and externally.
**Team Management**:
- Lead, mentor, and inspire a team of product managers, fostering a culture of innovation, collaboration, and continuous improvement.
- Set clear goals, provide regular feedback, and support the professional development of team members.
- Ensure effective resource allocation and manage the team's performance to achieve product goals and deadlines.
**Product Development**:
- Oversee the end-to-end product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality products.
- Work closely with engineering, design, marketing, and other stakeholders to define product requirements, create user stories, and prioritize the product backlog.
- Ensure product features are designed with a user-centric approach, delivering exceptional value and usability to our clients.
**Stakeholder Collaboration**:
- Act as the primary liaison between the Operations Tribe and other internal teams, including sales, customer success, and support, to ensure alignment and effective communication.
- Engage with customers, partners, and industry experts to gather insights, validate product concepts, and drive adoption and customer satisfaction.
- Represent Mews at industry events, conferences, and customer meetings, evangelizing the product vision and gathering valuable feedback.
**Performance Measurement**:
- Define and track key performance metrics to measure the success of the product and make data-driven decisions.
- Conduct regular reviews of product performance, user feedback, and market conditions to iterate and improve the product offering.
- Implement best practices and processes to optimize product management workflows and increase efficiency.
**Qualifications**:
- Proven track record of successfully bringing complex software products to market, preferably within the hospitality or operations management industry.
- Strong strategic thinking and analytical skills, with the ability to synthesize market data, customer insights, and business objectives into actionable product strategies.
- Excellent leadership and people management skills, with a demonstrated ability to build and lead high-performing teams.
- Exceptional communication and presentation skills, with the ability to articulate complex concepts clearly and persuasively to diverse audiences.
- Strong collaboration and stakeholder management abilities, with experience working in a cross-functional and global environment.
- Passion for innovation, customer-centricity, and driving continuous improvement.
**What's in it for you?**:
Did you know that Mews was voted the Best PMS of 2024 and has previously held the title of Best Place to Work in Hotel Tech for two consecutive years? You do now. Most of that is down to our inspiring team, but part of it is because of some pretty amazing perks. As well as awesome colleagues and stimulating work, you'll get:
- Participation in the Company shares program- Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.
- (No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
- Flexible Benefits via the ThanksBen platform
- Unlimited paid holiday (no, this is not a typo)
- Well
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