Nespresso Head of Global Digital Experience

hace 1 semana


Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

**Position Snapshot**
- Location: Esplugues de Llobregat (Barcelona)
- Type of Contract: Permanent, Full time.
- Type of work: Hybrid
- Work Language: Fluent Business English

The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee.

Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their espresso coffee.

To grow our Digital Product team in Barcelona, we are currently looking for a Head of Global Digital Experience, a new role reporting to the Global Head of Digital Strategy and Expansion and working alongside key Global B2C & B2B channel and technology leaders

**Main Purpose of Job**:
The Head of Global Digital will guide the expansion of Nespresso’s Digital Experience, Design & Content organization beyond eCommerce (Website, Mobile App, Content & B2B) to a more holistic, enterprise, channel-less scope incorporating digital product and service experiences to be used by Nespresso customers and employees in retail, call centers and other interactions

The main responsibilities can be organized in 5 main groups:
1. Provide creative direction and visionary leadership to the UX, Design & Content teams:

- Proactively benchmark design, content, and UX best practices across relevant industries.
- Lead regular design review and creative ideation sessions to inspire the organization.
- Identify opportunities to bring cutting-edge design, content, and UX solutions to Nespresso digital products and services.

2. Build a comprehensive understanding of the current Nespresso customer and employee experience:

- Collaborate with Brand, Commerce, Retail, CRM, and other relevant teams.
- Articulate a user-centric vision for the future of the Nespresso experience.
- Ensure alignment of digital product and service experiences with the overall brand identity.

3. Support the development of a comprehensive global product roadmap:

- Work closely with the Head of Global Digital Products.
- Align the roadmap with the company's vision and objectives.
- Encompass digital touchpoints such as Ecommerce, Mobile, Points of Sale, Order Management, 3rd party marketplaces, Customer Contact Centers, and Connected machines across B2C & B2B.

4. Champion a culture of continuous experimentation and user research:

- Partner with insights, analytics, and product teams to build a robust pipeline of UX testing.
- Develop a user research roadmap to gather insights into customer and employee behaviors, preferences, and pain points.
- Utilize research findings to support product and design evolutions and drive better business outcomes.

5. Collaborate closely with Product, Engineering, and other teams to ensure a cohesive user experience:

- Drive decisions related to the design system and its accompanying code.
- Ensure a cohesive and engaging user experience across all channels, with a focus on product discovery and purchase.
- Partner with brand and marketing teams to develop campaign and content strategies that enhance the overall customer experience.

***
**Key Experience**
- University Degree
- Min 10 year´s of human-centric design experience with a strong portfolio of digital/commerce experience design products.
- Experience leading and managing UX/UI design and/or research teams
- Proficiency in Adobe Creative Suite, Sketch, Figma.
- and web-based interfaces.
- English fluent. Conversational Spanish and French as a plus.

**Other Requirements**
- Curiosity on new digital trends and user behaviors, active benchmarking.
- Ability to manage markets expectations and synthetize their requests.

**Benefits**:

- Join a dynamic team in Barcelona with global scope and mission to provide the best in class digital platforms and capabilities.
- Grow your career in a multinational company that offers an attractive international working environment with constant opportunities for development.
- Pet-friendly office

**About Nestlé**

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.
Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action - make it count.
Join Nestlé #beaforceforgood

**How we will proceed**:
You send us your CV We contact relevant applicants Interviews Feedback Job Offer communication to the Finalist First working day



  • Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    **Position Snapshot** Location: Barcelona, Spain Company: Nespresso HQ Act. Rate: Full-Time Act. Rate 100% Type of contract: Permanent contract Start date: ASAP **What we offer at Nespresso** Flexible work policies in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like for...


  • Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    We are looking for a Global Digital Commerce Coordinator to be part of our Nestlé Nespresso Digital Commerce Team. **Position Snapshot** - Location: Nespresso Headquarters, Barcelona. Spain. - Type of Contract: Permanent. Full time. - Type of work: Hybrid/ Remote - Work Language: Fluent Business English **The role** The Global Digital Commerce...


  • Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    Office Events Admin Coordinator “Join the Global Digital and Tech Community at Nespresso” The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee. Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their espresso coffee. To grow our team in Barcelona,...

  • Nespresso - Business Developer B2B

    Encontrado en: beBee jobs ES - hace 3 semanas


    Esplugues de Llobregat, Barcelona, España Nestle A tiempo completo

    POSITION SNAPSHOT Location: Esplugues de Llobregat, Barcelona, Spain Company: Nespresso Full-time POSITION SUMMARY Establish Nespresso as the leading coffee brand in the addressable market for Out of Home in the segment of Offices. Co-pilot together with the local distributor a sustainable, profitable growth in a proactive way, defining the local...

  • Nespresso - Business Developer B2B

    Encontrado en: beBee S ES - hace 3 semanas


    Esplugues Llobregat, España Nestle A tiempo completo

    POSITION SNAPSHOT Location: Esplugues de Llobregat, Barcelona, Spain Company: Nespresso Full-time POSITION SUMMARY Establish Nespresso as the leading coffee brand in the addressable market for Out of Home in the segment of Offices. Co-pilot together with the local distributor a sustainable, profitable growth in a proactive way, defining the local...


  • Sant Antoni de Portmany, España ICE ON THE BEACH SL A tiempo completo

    Would you like to take part of one of the most exciting hospitality company of the island as a head of digital marketing? We are currently look for a Head of Digital Marketing who will work in a very big and important marketing company on the island. **What are the main responsabilities Will you have?** - Build, plan and implement digital marketing...

  • Product Manager

    hace 4 días


    Esplugues de Llobregat, España Nestle A tiempo completo

    Our Marketing, Sales and eBusiness IT Department is looking for a fast learner and team player ** Technical Product Manager - Data Technologies (Nespresso).** **Position Snapshot** - Location: Nestlé Global Hub in Barcelona, Spain - Stream: IT Marketing, Sales and eBusiness - Permanent Contract - Type of work: Hybrid - Work Language: Fluent Business...

  • Business Analyst

    hace 1 semana


    Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    Automation and Integration specialist as part of global Design & Build team for the Digital Manufacturing & Analytics IT Solutions **Position Snapshot** - ** Location**: Nestlé Global Tech Hub in Barcelona, Spain. - ** Type of Contract**:Permanent Contract. - ** Type of work**: Hybrid. - ** Work Language**: Fluent Business English. **The role** To build...

  • Business Analyst

    hace 7 días


    Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    Reporting, & Data specialist as part of global Design & Build team for the Digital Manufacturing & Analytics IT Solutions. **Position Snapshot** - ** Location**: Nestlé Global Tech Hub in Barcelona, Spain. - ** Type of Contract**: Permanent. - ** Type of work**: Hybrid. - ** Work Language**:Fluent Business English. **The role** To build up our Global Tech...

  • Global Manager Brand

    hace 3 días


    Esplugues de Llobregat, España Nestle A tiempo completo

    **POSITION SNAPSHOT** - Location: Esplugues, Barcelona - Spain - Company: Nestlé Global Services Spain - Team: Global Consumer & Marketplace Insight - Full time / Permanent contract - Immediate availability to join the team *** At Nestle, our strongest assets after our People are our Brands. We are looking for a Brand & Communication Insights expert who...

  • Head of Primary School

    hace 2 días


    Comunidad Autónoma de Canarias, España British School of Tenerife A tiempo completo

    **Head of Primary British School of Tenerife** Salary according to Spanish _Convenio_ **Full Time, Fixed Term** Start date **August 2023** Not suitable for newly qualified teachers (NQT) **At the British School of Tenerife, we pride ourselves on offering an excellent education to students of different abilities. We are known for our friendly, family...

  • IT Business Analyst

    hace 5 días


    Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    **Position Snapshot** - Location: Nestlé Global Hub in Barcelona, Spain - Stream: IT Marketing, Sales and eBusiness - Permanent Contract - Type of work: Hybrid - Work Language: Fluent Business English Our Marketing, Sales and eBusiness IT Department is looking for a fast learner and team player **IS/IT Business Analyst - Out of Home Service Tech.** The...

  • IT Business Analyst

    hace 3 días


    Esplugues de Llobregat, España Nestle A tiempo completo

    We are looking for an **IT Business Analyst **to be part of our **Digital Manufacturing** Team. **Position Snapshot** - Location: Nestlé Global Hub in Barcelona, Spain - Stream: IT, Technical and Production - Permanent Contract - Type of work: Hybrid/Remote - Work Language: Fluent Business English **The role** Manufacturing Execution System, Business...


  • Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    The Network Platforms Manager is responsible for designing the organization's network infrastructure. S/He assesses the organization's needs and objectives, select appropriate network technologies, and design a network architecture that meets those requirements efficiently and securely. S/He provides the leadership, facilitation, analysis and design tasks...


  • Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    We are looking for a Technical Product Owner to be part of our Digital Experiences Tech team. **Position Snapshot** - ** Location**: Esplugues de Llobregat, Barcelona. - ** Type of Contract**:Permanent. - ** Stream**: IT Marketing, Sales and eBusiness. - ** Type of work**: Hybrid. - ** Work Language**:Fluent Business English. **The role** Do you want to...


  • Esplugues de Llobregat, España Nestle A tiempo completo

    **POSITION SNAPSHOT** - Location: BCN (Esplugues) Spain - Company: Nestlé Purina *** As the Digital Insights Lead you will guide and implement analysis enabling the company and in particular the digital team to understand better the petcare tgt consumer when it comes to digital journey, how to attribute value to it and how to improve Purina digital...


  • Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    We are looking for a Tech Lead to be part of our Data Technologies Team. **Position Snapshot** Location: Nespresso Headquarters, Barcelona. Spain. Type of Contract: Permanent. Full time. Type of work: Hybrid/Remote Work Language: Fluent Business English **The role** We are a dynamic and innovative team at the forefront of leveraging cutting-edge...


  • Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    We are looking for a SAP Global Testing Lead to be part of our IT Platforms - SAP Landscape team. **Position Snapshot** - Location: Nestlé Global Tech Hub in Barcelona, Spain - Type of Contract: Permanent - Stream: IT Platforms - SAP Landscape team - Type of work: Hybrid - Work Language: Fluent Business English **The role** In this position, you will...


  • Molins de Rei, España Digital Talent Services A tiempo completo

    We are currently hiring for a **Head of Product Design and Research** to cover a maternity leave on a fixed term contract for 9 months. The role will be full time and report to the COO of this fantastic igaming company working with Casino and Sports Betting. As a Head of Design - you will be the person who is responsible for the UX of all products and will...


  • Esplugues de Llobregat, España Nestle A tiempo completo

    **Position Snapshot** Location: Global IT HUB Barcelona Company: Nestle Full-time position Hybrid **About IT in Nestlé** We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through...