Project Manager for Retail Industry

hace 3 semanas

Madrid, España Talan A tiempo completo

Company Description
**Why Talan?**
- For more than 15 years, Talan Group has been advising companies and administrations, supporting them and implementing their transformation projects in Europe, America, Africa and Asia._
- Our main goal is to support organizations in their journey to the future. In Talan Spain we make it real through digital transformation._
- We put people at the center, and we rely on collective intelligence, diversity, pragmatism and agility. We believe in environments based on trust, excellence, collaboration, flexibility and respect._
- In addition, we lean on cultural, business, Agile and technological transformation through Artificial Intelligence, Big Data, Blockchain and RPAs._
- At Talan we are looking for people like you: innovative, talented and eager to improve every day in our environment._
- Talan is growing in Málaga and in Madrid Your first assignment will be with a large insurance client. You will be a part of larger team and you will have a chance to work in an international environment._

**WHAT YOU WILL BE DOING?**

As the **Omnichannel Project Manager**, you will be responsible for leading and overseeing the successful implementation of omnichannel initiatives and projects. You will collaborate with cross-functional teams, including digital marketing, e-commerce, supply chain, and IT, to ensure seamless integration and consistency across all customer touchpoints. Your expertise in project management and omnichannel strategy will play a pivotal role in enhancing customer satisfaction and driving business growth.

**Responsibilities**:

- Lead and manage omnichannel projects from concept to execution, ensuring alignment with the company's strategic objectives.
- Develop comprehensive project plans, encompassing scope, timelines, resources, and deliverables for omnichannel initiatives.
- Collaborate with various departments to define omnichannel requirements and deliver an integrated customer experience.
- Ensure consistent branding, messaging, and user experience across all channels, including online and offline touchpoints.
- Identify and resolve potential conflicts between different channels to maintain a unified customer journey.
- Implement best practices for data analysis and customer insights to optimize omnichannel strategies.
- Conduct regular project status meetings, providing updates to stakeholders and team members.
- Monitor and analyze project performance metrics, measuring success against defined KPIs.
- Manage project budgets, allocate resources efficiently, and optimize project costs.
- Identify opportunities for process improvement and implement solutions to enhance operational efficiency.
- Foster a collaborative work environment, promoting teamwork and knowledge sharing.

**Requirements**:

- Bachelor's degree in Business Administration, Marketing, or a related field.
- ** Proven experience (3+ years) as a Project Manager in the retail** industry, with a focus on omnichannel initiatives.
- ** Exceptional proficiency in English**, both written and verbal, is essential.
- Solid understanding of omnichannel strategy and its impact on customer experience and business growth.
- Strong knowledge of retail operations, e-commerce, digital marketing, and supply chain management.
- Demonstrated ability to manage complex projects with multiple stakeholders and deadlines.
- Excellent leadership and team management skills, with the ability to motivate and guide cross-functional teams.
- Analytical mindset with the capability to derive insights from data and make data-driven decisions.
- Proficiency in project management tools and software.
- Strong communication and interpersonal skills to effectively collaborate with internal teams and external partners.
- Flexibility to adapt to a fast-paced and evolving retail environment.

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