Admin Assistant Procurement

hace 2 semanas


Madrid, España Marriott International, Inc A tiempo completo

**Job Number** 23201361

**Job Category** Administrative

**Location** The Westin Palace Madrid, Plaza de las Cortes 7, Madrid, Madrid, Spain VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Position Summary**

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update
records, files, pricelists, and answer inquiries from hotels. Operate standard office equipment other than computers.
Prepare letters, minutes, templates, and other documents using word processing, spreadsheet, database, or presentation
software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and
maintain computer
- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy,
sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related
information using computers.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and
professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge
all co-workers and hotels according to company standards, anticipate and address hotels’ needs, assist individuals with
disabilities, and thank hotels with genuine appreciation. Speak with others using clear and professional language, prepare
and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.

**Critical Tasks**

**Policies and Procedures**:

- Maintain confidentiality of proprietary materials and information.
- Protect the privacy and security of hotels and coworkers.
- Follow company and department policies and procedures.
- Ensure personal appearance are clean, hygienic, professional and in compliance with company policies and
procedures.
- Perform other reasonable job duties as requested by Supervisors.

**Supplier and Hotel Relations**:

- Address hotels’ needs in a professional, positive, and timely manner.
- Actively listen and respond positively to questions, concerns, and requests to resolve issues, delight, and build trust.
- Anticipate hotels’ needs, including asking questions of hotels to better understand their needs and watching/listening
to their preferences and acting on them whenever possible.

**Communication**:

- Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in
one's voice, using the callers' name, requesting permission before placing the caller on hold, taking and relaying
messages, and allowing the caller to end the call.
- Speak to hotels and co-workers using clear, appropriate and professional language.
- Prepare and review written documents (e.g., pricelists templates, trackers, agreements, business letters, minutes,
reports), including proofreading and editing written information to ensure accuracy and completeness.
- Talk with and listen to other employees to effectively exchange information.

**Working with Others**:

- Support all co-workers and treat them with dignity and respect.
- Develop and maintain positive and productive working relationships with other employees and departments.
- Partner with and assist others to promote an environment of teamwork and achieve common goals.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
Documentation/Reporting
- Create and maintain data filing and organization systems for records, reports, documents, etc.

**Computers/Software**
- Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update
records, files, reservation and answer inquiries from guests.
- Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation
software.

**Office Equipment**
**- **Transmit information or documents using mail, or facsimile machine.

**Preferred Qualifications**

Education High school diploma/G.E.D. equivalent
Related Work Experience At least 1 year of related work experience
Supervisory Experience No supervisory experience is required
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
**Be** where you can do your best work,
**begin** your



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