Operations Assistant

hace 3 semanas


Mallorca Illes Balears provincia, España Melia Hotels International A tiempo completo

**Operations Assistant - APAC & EMEA (Palma Head Office)**

**_“Escojas la historia que escojas, tú eres el protagonista”_**

En **Meliá Hotels International**, tienes el poder de crear tu futuro. Para nosotros lo más importante es tu talento: compartimos contigo esa pasión que en el día a día te hace poner tu corazón en todo lo que haces. Estamos a tu lado para ayudarte a ir más allá de tus límites, para celebrar contigo cada victoria. Porque, juntos, protagonizamos nuestras propias historias.

Más de 380 hoteles en más de cuarenta países demuestran el éxito de nuestra forma única de entender y vivir el tiempo libre. Con una unión perfecta de mente y corazón, continuamos construyendo un negocio exitoso que es un referente a nível mundial. Si tú eres una persona cálida, profesional, hospitalaria y creativa; Meliá es tu compañía. En Meliá, tu éxito es nuestro éxito.

**Mission and functions of the position**:
Your main mission will be to give integral support to the VP EMEA & APAC in all its function, always aligned with the Business Performance team:

- Lead cross-functional projects across geographies and segments.
- Implement the Strategic Plan and projects of different nature in the zones/areas and business units.
- Participate in the review of the consolidation of the zones: economic, reputation and people.
- Ensure compliance with the company's policies, standards and procedures in the development of the operation.
- Define and ensure a model and internal communication flows with and between the different stakeholders.
- Ensure the correct implementation and operation of the Hotel Services areas.
- Support and supervise the correct implementation and consolidation of the brands.
- Ensure the correct implementation of operational, strategic and business investments.
- Coordinate and support the function of the VP with Expansion, from validation to opening management.
- Ensure the correct implementation of the operational technological tools (The IT function is to ensure the correct implementation of the tools, from a technical point of view. But the operational part (SOP's, coordination between all departments, etc...) falls to operations).
- Manage the pre-openings / opnenings / rebrandings process, supporting the MDs.
- Support on an ad hoc basis in the Property Relations function.
- Represent the VP in his absence.
- Follow up and ensure the proper functioning of the same.

**What are we looking for?**
- 3 to 5 years of experience in a similar position.
- Training in Hotel Management, Degree in Marketing, Business Administration or similar. Master's degree in Hotel Management or MBA highly valued.
- High level in the use of the office package.
- Knowledge of Hotel Operations, Management, Management or similar.
- High capacity to manage workload
- Proactivity and initiative
- Global vision
- Willingness to travel internationally
- Bilingual in English or very advanced level. Other languages are desirable.
- Leadership, seniority and high level of communication
- Ability to organise, lead and dynamise processes.

**¿Qué beneficios tenemos para ti?**
- Nos encanta que nuestros equipos disfruten e inviertan su tiempo libre en ocio y cultura, por ello tenemos a tu disposición **My MeliaBenefits** donde podrás encontrar una amplia oferta de descuentos pensados por y para ti
- En **Melia el protagonista eres tu** Tu eliges hasta donde quieres llegar, y para ello, contamos con diferentes planes de desarrollos con el fin de ofrecerte oportunidades de crecimiento y cumplir con tu sueño profesional. Además, podrás tener experiências internacionales si así lo deseas, porque nos encontramos en mas de cuarenta países
- Contamos con nuestra propia plataforma de eLearning “**eMeliá**” a tu disposición, y donde podrás acceder a diferentes cursos para desarrollar todo tipo de habilidades y más de 12 idiomas diferentes para apoyar tu desarrollo.
- La Responsabilidad Social Corporativa es de vital importancia para nosotros, y por ello, damos la oportunidad de participar en diferentes eventos y actividades sociales de diversidad e inclusión social, siempre poniendo de relevancia nuestros valores y razón de ser.

**¿Cómo es trabajar en Meliá?**

**Meliá Hotels International** es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes.

En **Meliá Hotels International** tú eres el protagonista. La combinación de tu talento y pasión con nuestras ganas de crecer a tu lado no tiene límites. Juntos, avanzaremos con el paso firme de una gran empresa. Juntos, convertiremos el futuro en una historia apasionante.
- En _**_Meliá Hotels International_**_ creemos en la igualdad de oportunidades y valoramos la diversidad. No discr



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