Educational Program Manager, Ie University

hace 2 semanas

Madrid, España IE University A tiempo completo

Overview:
The Educational Program Managers are responsible for the delivery and day-to-day management of the program. This comprises coordinating tasks among various team members; overseeing the implementation of guidelines and policies; monitoring logistics and operations; supporting faculty members; and overall responsibility for student services - including the direct services by the Program Management and Program Experience team and coordination with various departments to ensure a world-class experience for students across different programs.

The Educational Program Manager will report to the Executive Director, will manage a team of Program Coordinators and Program Assistants, and will interact with Faculty, Students, different departments of IE and external agencies required for running the program.

**Responsibilities**:
**Interaction With Students**
- Meet with students in order to solve issues, offer advice, and/or give support with empathy and sensitivity regularly and/or as needed when matters are escalated by Program Managers.
- Co-manage the relationship with class representatives, together with Program Managers.
- Support to students facing academic difficulties or overall challenges with the program experience.
- Manage the communication to students.
- Identify ways to improve the student experience.

**Interaction With Professors And Other Departments**
- Oversee and coordinate the team tasks related to liaising with professors to communicate specific student or group situations, request feedback, ensure timely submission of grades, syllabi, etc. Manage escalated matters when Assistants and Program Managers need to escalate issues or tasks.
- Collaborate with other IE Departments - such as the Admissions Department, Marketing Department, Planning, Documentation, Student Services, Student Life, Registrar’s Office, Maintenance Dept., etc. - in order to ensure a successful student experience.

**Internal Development**
- Assist the Executive Director in the coordination and implementation of new curricular and extracurricular innovations.
- Supervise, coordinate and coach Program Assistants and Program Managers with professionalism and professional maturity.
- Take responsibility for special program projects. This may include components of the program design, communications revamp projects, etc.
- Maintain and enhance academic guides and other materials for students and faculty.

Qualifications:

- Master’s Degree from a top-ranked university is desirable.
- Bilingual, or advanced proficiency, in English and Spanish (written and oral), with substantial professional experience in both languages.
- Minimum of 3 to 5 years of professional experience. Experience in supervisory roles.
- Strong project management capabilities.
- Excellent customer service skills.
- Experience in global management education, or working with business schools, is a plus.

  • Educational Program Manager, Ie University

    hace 2 meses

    Madrid, España IE University A tiempo completo

    Overview: The Educational Program Managers are responsible for the delivery and day-to-day management of the program. This comprises coordinating tasks among various team members; overseeing the implementation of guidelines and policies; monitoring logistics and operations; supporting faculty members; and overall responsibility for student services -...

  • Educational Program Coordinator, Ie University

    hace 2 semanas

    Madrid, España IE University A tiempo completo

    Overview: The Program Coordinator is responsible for the delivery and day-to-day management of projects and activities relating to the School’s programs. This comprises serving as the key interface between students, professors and multiple IE departments; coordinating a variety of tasks and program components, managing communication flows; implementing...

  • Marketing Manager, Ie University

    hace 2 meses

    Madrid, España IE University A tiempo completo

    Overview: The Marketing Department of IE University Lifelong Learning is looking for a Marketing Manager to join its team. The Marketing Manager will be in charge of the marketing strategy and execution of the assigned programs portfolio. They will have a strong focus in results through the whole conversion funnel, especially in lead...

  • Program Coordinator, Ie Lifelong Learning

    hace 3 semanas

    Madrid, España IE University A tiempo completo

    Overview: **Program Coordinator IE Exponential Learning** Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn? IE University Lifelong Learning Department is looking for a Program Coordinator, IE Lifelong Learning to join its team! **Why IE University**: We are one of the world’s most international educational...

  • Program Coordinator, Ie Lifelong Learning

    hace 3 semanas

    Madrid, España Ie University A tiempo completo

    Program Coordinator IE Exponential Learning Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn? IE University Lifelong Learning Department is looking for a Program Coordinator, IE Lifelong Learning to join its team! At IE Exponential Learning we want to empower professionals and entrepreneurs with the skills to...

  • Program Coordinator, Ie Lifelong Learning

    hace 7 días

    Madrid, España Ie University A tiempo completo

    OverviewProgram Coordinator IE Exponential Learning Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn? IE University Lifelong Learning Department is looking for a Program Coordinator, IE Lifelong Learning to join its team! At IE Exponential Learning we want to empower professionals and entrepreneurs with the...

  • Program Manager, Corporate Programs

    hace 1 semana

    Madrid, Madrid, España Ie University A tiempo completo

    OverviewProgram Manager, Corporate Programs Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn? IE University is seeking a highly skilled and creative Program Manager, Corporate Programs to contribute to our cutting-edge educational initiatives within the IE Special Projects departmentThe Program Manager is...

  • Program Manager, Corporate Programs

    hace 1 mes

    Madrid, España Ie University A tiempo completo

    OverviewProgram Manager, Corporate Programs Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn?  ? IE University is seeking a highly skilled and creative Program Manager, Corporate Programs to contribute to our cutting-edge educational initiatives within the IE Special Projects department! The Program...

  • Program Manager, Corporate Programs

    hace 3 semanas

    Madrid, España Ie University A tiempo completo

    OverviewProgram Manager, Corporate Programs Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn?  ? IE University is seeking a highly skilled and creative Program Manager, Corporate Programs to contribute to our cutting-edge educational initiatives within the IE Special Projects department! The Program...

  • Program Manager, Corporate Programs

    hace 2 días

    Madrid, España Ie University A tiempo completo

    OverviewProgram Manager, Corporate ProgramsAre you ready to join a dynamic team of professionals who are revolutionizing the way we learn??IE University is seeking a highly skilled and creative Program Manager, Corporate Programs to contribute to our cutting-edge educational initiatives within the IE Special Projects department!The Program Manager is...

  • Marketing Manager, Ie University

    hace 3 semanas

    Madrid, España IE University A tiempo completo

    Overview: IE University is looking for a Marketing Manager. The Marketing Manager will be in charge of the marketing strategy and execution of the assigned programs portfolio and will have a strong focus in results through the whole conversion funnel, especially in lead generation. The Marketing Manager will use first party data to better strategize,...

  • Program Manager, Corporate Programs

    hace 1 mes

    Madrid, España IE University A tiempo completo

    Overview: **Program Manager, Corporate Programs** Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn? IE University is seeking a highly skilled and creative Program Manager, Corporate Programs to contribute to our cutting-edge educational initiatives within the IE Special Projects department! The Program Manager...

  • Marketing Manager, Ie University

    hace 1 semana

    Madrid, Madrid, España IE University A tiempo completo

    Overview:The Marketing Department of IE University Lifelong Learning is looking for a Marketing Manager to join its team.The Marketing Manager will be in charge of the marketing strategy and execution of the assigned programs portfolio. They will have a strong focus in results through the whole conversion funnel, especially in lead...

  • Program Coordinator, Ie Lifelong Learning

    hace 1 semana

    Madrid, Madrid, España IE University A tiempo completo

    Overview:Program Coordinator IE Exponential LearningAre you ready to join a dynamic team of professionals who are revolutionizing the way we learn? IE University Lifelong Learning Department is looking for a Program Coordinator, IE Lifelong Learning to join its teamWhy IE University:We are one of the world's most international educational institution in the...

  • Marketing Manager, Ie University

    hace 1 semana

    Madrid, Madrid, España IE University A tiempo completo

    Overview:IE University is looking for a Marketing Manager. The Marketing Manager will be in charge of the marketing strategy and execution of the assigned programs portfolio and will have a strong focus in results through the whole conversion funnel, especially in lead generation.The Marketing Manager will use first party data to better strategize, create,...

  • Program Coordinator, Ie Lifelong Learning

    hace 2 días

    Madrid, España Ie University A tiempo completo

    .OverviewProgram Coordinator IE Exponential LearningAre you ready to join a dynamic team of professionals who are revolutionizing the way we learn? IE University Lifelong Learning Department is looking for a Program Coordinator, IE Lifelong Learning to join its team!At IE Exponential Learning we want to empower professionals and entrepreneurs with the skills...

  • Program Coordinator, Ie Impact

    hace 6 días

    Madrid, España IE University A tiempo completo

    Overview: IE IMPACT is a transversal academic program, totaling 21 ECTS, required of all IEU undergraduate students. Consisting of courses in the Humanities, Technology and Entrepreneurship, IE IMPACT reinforces these three foundational pillars of IE University, and centers Diversity and Sustainability throughout the entire learning journey, which culminates...

  • Program Manager, Corporate Masters

    hace 2 semanas

    Madrid, España Ie University A tiempo completo

    OverviewAre you ready to join a dynamic team of professionals who are revolutionizing the way we learn? IE University's Lifelolng Learning Department is looking for a Program Manager, Corporate Masters. The Program Manager is responsible for managing the delivery of programs for corporate clients in Spain and abroad. This comprises ensuring high quality...

  • Program Manager, Corporate Masters

    hace 1 semana

    Madrid, Madrid, España Ie University A tiempo completo

    OverviewAre you ready to join a dynamic team of professionals who are revolutionizing the way we learn? IE University's Lifelolng Learning Department is looking for a Program Manager, Corporate Masters. The Program Manager is responsible for managing the delivery of programs for corporate clients in Spain and abroad. This comprises ensuring high quality...

  • Director, Library Ie University

    hace 1 semana

    Madrid, Madrid, España IE University A tiempo completo

    Overview:Direct and manage the IE Library. Cooperate with office of the Vice-Rector of Research and Coordination of IE University. Coordinate and supervise the services and products offered by the library. Inform management of any actions, activities, incidents and anomalies occur in the operation of the library, proposing courses of action, and directing...