Customer Success Internal Support Representative

hace 5 días


Malaga, España Safeguru HQ S.L A tiempo completo

We are Safeguru, an E-Commerce specializing on industrial safety products and personal protective equipment, leader on health and safety digital content.

We are looking for a motivated individual to join our team. The Customer Success Internal Support Representative will be responsible for providing the support required the Customer Success representatives, gathering the information required, acting as a bridge between Customer success and Purchasing, communicating with customers and achieving excellent customer satisfaction. You should be able to multitask and adhere to deadlines.

Tareas

What would be
your responsibilities?

Providing support to Purchasing and Customer Success teams.

Researching product information and alternatives for specific opportunities.

Liaising with suppliers to gather information about prices and availability.

Liaising with our warehouse and transport companies to ensure delivery dates are met.

Creating quotes based on the information provided by the Customer Success team.

Acting as the link between purchasing and Customer success.

Supporting purchasing on specific activities in order to get the information required for opportunities with customers.

Keeping up with product and service information and updates.

Providing support on product strategy.

Staying informed about competing products and services.

Becoming an expert in health and safety at the workplace and our products and understandingtheir use and benefits.

Being a customer advocate on every task while capturing feedback and reporting
requests to Purchasing and Management.

**Requisitos**:
Excellent phone skills

Communication/Active listening skills

Great organizational skills and ability to multitask

Very good attention to detail

Ability to achieve targets and adhere to deadlines

Ability to adapt to changes

Problem solving skills

Great teamwork skills

Beneficios

Excellent phone skills

Communication/Active listening skills

Great organizational skills and ability to multitask

Very good attention to detail

Ability to achieve targets and adhere to deadlines

Ability to adapt to changes

Problem-solving skills

Great teamwork skills

**For Safeguru, the following phrases describe ours perfectly**:
We are pioneers

We are in it together

We do the right thing



  • Malaga, España Safeguru HQ S.L A tiempo completo

    We are Safeguru, an E-Commerce specializing on industrial safety products and personal protective equipment, leader on health and safety digital content. We are looking for a motivated individual to join our team. The Customer Success Internal Support Representative will be responsible for providing the support required the Customer Success representatives,...


  • Malaga, España Patrique Mercier Recruitment A tiempo completo

    Hey there! Are you fluent in Norwegian and passionate about providing top-notch customer service? If 'yes', we've got an amazing opportunity for you! We're on the hunt for a Norwegian Customer Support Representative to join our team in sunny Benalmádena!**Role Description**:As our Norwegian Customer Support Representative, you'll be the first point of...


  • Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is on-site in our facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your career Are you looking...


  • Malaga, España HireOn Ltd A tiempo completo

    HireOn Ltd Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Support Representative for their Benalmadena office. Position: Customer Support Representative Location: Benalmadena, Spain Employment type: Full-time **Salary**: 1700 euro gross/month **DUTIES AND RESPONSIBILITIES**: -...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - Danish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully **renovated facility** **in Malaga **and provides service support and resolution of routine problems regarding client's...


  • Malaga, España Careerxtra A tiempo completo

    We are working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Support Representative for their Málaga office. Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: - Handle incoming contact from customers via phone and mail - Assist customers and deal...


  • Malaga, España Careerxtra A tiempo completo

    We are working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Support Representative for their Málaga office. Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: - Handle incoming contact from customers via phone and mail - Assist customers and deal...


  • Malaga, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Málaga, Spain*** **Description**: - In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully **renovated facility** **in Malaga **and provides service support and resolution of routine problems regarding client's...


  • Malaga, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Málaga, Spain*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding client's products and/or...


  • Malaga, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Málaga, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding...


  • Malaga, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Málaga, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding...


  • Malaga, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Málaga, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - Norwegian*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding client's products...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - Dutch*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in **Malaga** and provides service support and resolution of routine problems regarding client's products...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding client's products...


  • Malaga, España Patrique Mercier Recruitment A tiempo completo

    **Norwegian Customer Support, Bank Industry - Malaga**: Are you ready to kick-start your career in the banking industry? We are looking for a proactive and customer-focused individual to join our team as a Norwegian Customer Support Representative. This is a remote role based in Malaga with the opportunity to work from the comfort of your home. **Role...


  • Malaga, España Webhelp A tiempo completo

    **Description** We are looking for a Customer Representative to join one of our projects. You can work from home in Barcelona, Palma de Mallorca, Valencia or Málaga area. **Responsibilities**: Contact Management: - Provide first class customer satisfaction at all times and do whatever is necessary to support our customers. - Ensure correct presentation...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - French*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** French Speaking Customer Representative **to join our exciting projects, with leading...


  • Malaga, España Transcom Spain A tiempo completo

    Transcom is looking for talented individuals like you to join our next-gen CX team! So let’s start something brilliant together: become a Customer Service Representative for a digital bank. This role will focus on providing an excellent customer experience by fielding inquiries, addressing pain points, and maintaining extensive product...


  • Malaga, España Emprego ES A tiempo completo

    Description By joining our team you will have the opportunity to learn about some of the newest and most innovative cycling equipment on the market. As new technologies are developed and before new products hit the market you will be able to learn from and speak with product developers in order to gain an in-depth knowledge about the products and the...