Primary Support Agent
hace 1 semana
En Juniper Travel Technology ofrecemos soluciones tecnológicas de vanguardia para la industria de viajes (OTA, DMC, BedBanks, Aerolíneas, Mayoristas y Cruceros). Desde 2003, hemos aumentado el potencial de más de 450 empresas en 50 países de América, Europa, Medio Oriente, Asia y África.
Contamos con más de 400 profesionales expertos en tecnología y viajes que ayudan día a día a las empresas turísticas a acelerar su expansión global con nuestras soluciones tecnológicas de distribución turística especializadas.
Actualmente buscamos incorporar un/a Primary Support Agent que quiera formar parte de nuestro equipo de Support & Business Performance. Buscamos personas dinámicas, con iniciativa y autonomía, con habilidades de trabajo en equipo y de comunicación, y con capacidad analítica.
Las funciones principales serán:
- Revisión y evaluación de los casos que abren los clientes sobre la plataforma
- Soporte al cliente y documentación de los casos para el escalado al departamento correspondiente cuando sea necesario
- Asegurarse que la calidad de las nuevas funcionalidades siguen los estándares de calidad.
**Requisitos**:
Persona comunicativa y resolutiva.
- Que tenga ganas de aprender y crecer profesionalmente.
Se valorará experiências similares al puesto requerido.
**Ventajas**:
Te comento algunas de nuestras ventajas:
- Actividades de Team Building.
- 26 días de vacaciones al año.
- Clases de inglés gratuitas y formación continua.
- Menú saludable y fresco elaborado por nuestro propio chef y nuestra pinche de cocina.
- Servicio de fisioterapia en nuestras oficinas.
- Acceso a nuestro gimnasio en las instalaciones.
- Modalidad de teletrabajo híbrido en un 50% y flexibilidad horaria.
Turismo
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