Primary Support Agent

hace 1 semana


Palma de Mallorca, España Juniper Travel Technology A tiempo completo

En Juniper Travel Technology ofrecemos soluciones tecnológicas de vanguardia para la industria de viajes (OTA, DMC, BedBanks, Aerolíneas, Mayoristas y Cruceros). Desde 2003, hemos aumentado el potencial de más de 450 empresas en 50 países de América, Europa, Medio Oriente, Asia y África.

Contamos con más de 400 profesionales expertos en tecnología y viajes que ayudan día a día a las empresas turísticas a acelerar su expansión global con nuestras soluciones tecnológicas de distribución turística especializadas.

Actualmente buscamos incorporar un/a Primary Support Agent que quiera formar parte de nuestro equipo de Support & Business Performance. Buscamos personas dinámicas, con iniciativa y autonomía, con habilidades de trabajo en equipo y de comunicación, y con capacidad analítica.

Las funciones principales serán:

- Revisión y evaluación de los casos que abren los clientes sobre la plataforma
- Soporte al cliente y documentación de los casos para el escalado al departamento correspondiente cuando sea necesario
- Asegurarse que la calidad de las nuevas funcionalidades siguen los estándares de calidad.

**Requisitos**:
Persona comunicativa y resolutiva.
- Que tenga ganas de aprender y crecer profesionalmente.

Se valorará experiências similares al puesto requerido.

**Ventajas**:
Te comento algunas de nuestras ventajas:

- Actividades de Team Building.
- 26 días de vacaciones al año.
- Clases de inglés gratuitas y formación continua.
- Menú saludable y fresco elaborado por nuestro propio chef y nuestra pinche de cocina.
- Servicio de fisioterapia en nuestras oficinas.
- Acceso a nuestro gimnasio en las instalaciones.
- Modalidad de teletrabajo híbrido en un 50% y flexibilidad horaria.

Turismo


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