Customer Service Representative
hace 5 meses
HireOn Ltd Recruitm
t is working with a le
ing BPO/outsourcing company that is seeking to onboard a Customer Service Representative in Barcelona. The employee would join a team that is fully committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide Position: Customer Service Representative (Danish) Part-Time Location: Remote, anywhere in Spain *Remuneration: € 749.33/month* *3 months contract, 30h/week, Working days/Hours: Monday to Friday from 11:00 am to 3:00 pm, Training: 2 weeks / Monday to Friday from 9:00 am to 6:00 pm* *DUTIES AND RESPONSIBILITIES:*
- Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way
- You can put yourself in our customers’ shoes, analyze their problems and offer them individual solutions
- Developing a sound understanding of the products and services offered by our client
- Embrace our company values and act as a brand ambassador *REQUIREMENTS:*
- A fluent level of *Danish (C1)* with exceptional grammar and spelling skills
- High level of *English (C1)* (Both written and spoken)
- A genuine passion for delivering outstanding customer service
- Ability to deal with sensitive calls with empathy
- Strong administrative skills with a keen eye for detail
- A professional outlook and proactive approach to problem-solving *OFFER:*
- Part-time: (20 hours/week), Working days/Hours: Monday to Friday from 11:00 am to 3:00 pm
- Incentives: Top performance incentives
- Paid bank holidays + 1 extra day in lieu
- Work from anywhere in Spain. (WFH)
- Training: 2 weeks / Monday to Friday from 9:00 am to 6:00 pm
- Option to sign up for Discounted Private Health Insurance
- Referral Program - Bring a friend and get a referral bonus
- Access to LinkedIn specialized training & courses Pay: 749.00€ per month
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