System Services Expert Lcs
hace 3 semanas
The primary objective of the system services manager is to drive the global professionalism of the LCS system services in close cooperation with NB. With the goal of ensuring consistent, high-quality, and cost-effective service performance across different regions and markets to support the Customer Project Types1) CPT 2.C (customized products) and CPT 3.C (customized systems) achieving the overall goal of customer loyalty and delight. As a result, this will drive profitable growth for LCS.
The focus areas are the development, implementation, and maintenance of the internal global frameworks and best practice for SLA support agreements, 3rd party supplier management (back-to back agreements) and global key-account management.
Ihre Aufgaben
The primary objective of the system services manager is to drive the global professionalism of the LCS system services in close cooperation with NB. With the goal of ensuring consistent, high-quality, and cost-effective service performance across different regions and markets to support the Customer Project Types1) CPT 2.C (customized products) and CPT 3.C (customized systems) achieving the overall goal of customer loyalty and delight. As a result, this will drive profitable growth for LCS.
The focus areas are the development, implementation, and maintenance of the internal global frameworks and best practice for SLA support agreements, 3rd party supplier management (back-to back agreements) and global key-account management.
System Services
Furthermore the training needs of the operational Kardex organization, business partners (dealers) and subcontractors regarding technical and commercial training are identified, the requirements are derived and clarified with the LCS training and development manager in HR.
Global key account management
Being also the Global Key Account Manager, the person develops and maintains long-term relationships with key clients, understanding their needs and requirements, and proposing solutions that meet their objectives. The Global Key Account Manager is also responsible for ensuring that the correct products and services are delivered to the key account customers in a timely manner. Together with the regional/local service organization he/she takes care of resolving any issues or problems faced by such customers and dealing with complaints to maintain trust. Regarding legal clarifications he/she cooperates with our legal counsel. He/she cooperates closely with NB to make sure that key account customers are equally professionally covered in sales and service.
Cross-functional collaboration
The person networks and collaborates with other functions within cross-functional and cross-divisional initiatives regarding system services and key account management making sure that customers perceive Kardex as one homogenous solution provider.
The person will act as a brand ambassador by modelling the Kardex Remstar Core Values in every interaction with customers & colleagues.
Ihr Profil
Training/Education:
- Higher Education (min. BSc) within Business B&A, graduate Business Information Systems (Business data processing specialist)
Professional Experience:
- 5+ years in manufacturing or IT company in leadership position
Other: - English CEFR C2, German a Plus,
- Program and project management experience in the ITC environment
-
Project manager LCS strategic projects
hace 3 semanas
San Fernando de Henares, España Kardex A tiempo completoAs Project Manager for the Life Cycle Services (LCS) department, you ensure the execution and global rollout of internal strategic projects. You will be the go-to person for everything involving a project’s organization and timeline. You are developing detailed project plans, ensuring resource availability and allocation, and delivering projects on time,...
-
Call center
hace 4 semanas
Carbajosa de la Sagrada, Salamanca, España LCS A tiempo completoPor APERTURA DE NUEVA OFICINA requerimos: Personal de ambos sexos.Con o sin experiencia. Para laborar como teleoperador y formar parte de nuestro equipo de trabajo... Para ello es imprescindible poseer la documentación en regla; DNI ó NIE en vigor, dominar bien el idioma español, ser responsable, dinámico, tener buena actitud y presencia.. Nuestra...
-
Application Owner
hace 7 días
San Fernando de Henares, España Sdi Digital Group A tiempo completoThe Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval and distribution systems. More than 2,000 employees around the globe develop and manufacture logistics solutions that are used in many different industries worldwide, such as industrial manufacturing as well as trade and administration. Your tasks As our Application...
-
Customer Services Agent
hace 4 semanas
San Fernando de Henares, España Medline Industries A tiempo completoRole reports to: Customer Service Manager Location: Madrid office **Purpose** The purpose of a Customer Service Agent at Medline is to offer our clients excellent sales advice and incident resolution in collaboration with the Sales department in particular, and with other key departments in general. Specifically, we are looking for a colleague to support...
-
Application Owner
hace 4 semanas
San Fernando de Henares, España Kardex A tiempo completoThe Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval and distribution systems. More than 2,000 employees around the globe develop and manufacture logistics solutions that are used in many different industries worldwide, such as industrial manufacturing as well as trade and administration. Your tasks As our...
-
Graduate Expert Mechanical Engineer Paper
hace 2 semanas
El Burgo de Ebro, España Graduate Expert A tiempo completo**Description**: Graduate Expert Program: Your chance to realise your talent and shape your future. Our Saica Graduate Expert Program is a two years program which has been designed to grow in making an impact of the world while developing professionally and personally. Our Graduate Expert program is as a stepping stone to bigger and better career...
-
Graduate Expert Technical Office Engineer Paper
hace 4 semanas
El Burgo de Ebro, España Graduate Expert A tiempo completo**Description**: Graduate Expert Program: Your chance to realise your talent and shape your future. Our Saica Graduate Expert Program is a two years program which has been designed to grow in making an impact of the world while developing professionally and personally. Our Graduate Expert program is as a stepping stone to bigger and better career...
-
IT Systems Engineer
hace 6 días
San Fernando de Henares, España Kardex A tiempo completoUnsere Suche The primary responsibilities for this position will be to implement, deliver and support IT Infrastructure Services. Ihre Aufgaben Primary Responsibilities: - Delivery of Standard IT Infrastructure Services - Level 2 IT Infrastructure support and administration - Participate in IT solution design & implementation activities including...
-
personal joven disponibilidad completa
hace 4 semanas
San Sebastián, Guipúzcoa, España NICSOL SYSTEM A tiempo completoBuscamos gente dinámica para proyecto de Euskaltel. El trabajo es cara al público no necesaria experiencia, nosotros te formamos desde el primer día. Si buscas un trabajo estable con un buen ambiente laboral, no lo dudes y apúntate. Únete a Nicsol System más de 150 empleados en plena expansión. BONIFICACION Y PLAN DE PREMIOS INTERNOS DE LA...
-
dependiente para urbil. disponibilidad completa
hace 3 semanas
San Sebastián, Guipúzcoa, España NICSOL SYSTEM A tiempo completoCC URBIL, GARBERA Y MENDIBIL. Buscamos gente dinámica, el trabajo es cara al público no necesaria experiencia, nosotros te formamos desde el primer día. Si buscas un trabajo estable con un buen ambiente laboral, no lo dudes y apúntate. Únete a Nicsol System más de 150 empleados en plena expansión. BONIFICACION Y PLAN DE PREMIOS INTERNOS DE LA...
-
IT System Administrator 1
hace 4 semanas
El Prat de Llobregat, España Giesecke+Devrient GmbH A tiempo completoEn un mundo que cambia rápidamente, se necesita un espíritu pionero para crear tecnología fiable. Hacemos posible la conectividad segura para miles de millones de personas en todo el mundo. En Giesecke+Devrient, desempeñará un papel clave en la realización de la transformación digital. At G+D Mobile Security, the world leader in secure...
-
Zp7 Battery System Analysis
hace 4 semanas
El Prat de Llobregat, España SEAT SA A tiempo completoDescripción SEAT S.A. es la única compañía que diseña, desarrolla, fabrica y comercializa automóviles en España. Integrada en el Grupo Volkswagen, la multinacional, con sede en Martorell (Barcelona). SEAT S.A. ya ofrece la última tecnología en conectividad en su gama de vehículos y está inmersa en un proceso de digitalización global de la...
-
Senior System Engineer
hace 4 semanas
Palma de Mallorca, España TUI Group A tiempo completoFlexible- Palma, Spain- Lisbon, Portugal- - 126376- - Hybrid- - Permanent- - Full Time- - 37.5 - 40TUI Group is the world’s number one integrated tourism business. Enablers is a global team within TUI technology responsible for the effective delivery of IT capabilities that support our product teams building a world-class global digital travel experience...
-
Solution Architect MS Power Platform
hace 4 semanas
San Fernando de Henares, España Kardex A tiempo completoThe Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval and distribution systems. More than 2,000 employees around the globe develop and manufacture logistics solutions that are used in many different industries worldwide, such as industrial manufacturing as well as trade and administration. Your tasks Strategically...
-
System Integration Lead
hace 4 días
Las Palmas de Gran Canaria, España Omega As A tiempo completoOmega 365 Consulting is a leading supplier of highly skilled project personnel in the oil and gas,renewable energy, and infrastructure sectors. We offer a wide range of consultant assignments,featuring many of the most exciting projects in Norway and internationally. Details Assignment Description System Integration Lead for the project Normally Unmanned...
-
Cloud Expert with a focus on Azure and DevOps
hace 3 semanas
San Sebastián de los Reyes, España Mercedes-Benz A tiempo completoTätigkeitsbereich:IT / TelekommunikationFachabteilung:IT Solutions & ArchitectureGesellschaft:Mercedes-Benz Group Services Madrid, S.A.U.Standort:San Sebastian de los Reyes, ESStartdatum:sofortVeröffentlichungsdatum:..4Stellennummer:MEREArbeitszeit:Vollzeit Join usAufgaben Position description As a Cloud Expert, you will be at the forefront of our...
-
San Sebastián de los Reyes, España Eurofirms Services A tiempo completo¿Tienes experiencia como recepcionista? ¿Te apasiona el contacto directo con las personas? ¿Tienes nivel alto de inglés? Desde Eurofirms Services para el área de Trade Marketing estamos en búsqueda de un/a Recepcionista para un importante cliente ubicado en las tablas.. **Cuáles serán tus funciones:**. Atención de llamadas,. Gestión del correo...
-
Technician Industrial Services
hace 4 semanas
El Prat de Llobregat, España TÜV Rheinland Group A tiempo completoProviding testing and inspections services: - If required: Carries out the preparation of the testing / Inspection activity. - Performs testing and or inspection tasks according to authority - Evaluates the results. - Creates a test report - Communicates results to the customer and might take according actions. Providing support for expert engineers: -...
-
Diseñador digital y experto en marketing digital.
hace 4 semanas
Las Rozas de Madrid, España Azken Services A tiempo completoDiseñador Digital: con experiencia acreditada. - Conocimiento básico de las herramientas de diseño gráfico. (Paquete Adobe: Photoshop, Illustrator, InDesign). - Conocimiento básico de diseño en Figma. - Conocimiento de WordPress. Marketing Digital: Persona con experiencia acreditada. IMPORTANTE QUE SEAS DE MADRID. NO LO INTENTES SI ERES DE FUERA. NO...
-
Tender Agent
hace 4 semanas
San Fernando de Henares, España Medline A tiempo completoReports to: Tender Manager Location: Madrid office - ** Purpose** The objective of a Tender Administrative at Medline is the preparation and review of bids and tender documentation with the Public Administration, preparation of samples, registration, and control of guarantees. You will work in coordination with the Sales and Customer Service departments to...