Swedish Travel Agent in Malaga
hace 3 meses
**Job Offer: Travel Agent - Swedish Speakers**
Location: MALAGA
We are seeking enthusiastic and customer-oriented individuals to join our team as Travel Agents at Jobsquad. If you are fluent in Swedish, passionate about travel, and thrive in a fast-paced environment, this is the perfect opportunity for you
**Responsibilities**:
- Provide exceptional customer support for business clients before, during, and after their trips.
- Make flight reservations and handle changes using Amadeus reservation system.
- Ensure compliance with ticket rules and regulations.
- Deliver prompt and accurate information, maintaining effective communication.
- Strive for timely call resolution while upholding the highest level of quality support.
- Log interactions accurately via our Contact Management System.
- Educate customers on available support options and resolutions.
- Collaborate positively with team members, customers, and partners.
- Escalate issues to the appropriate department following company procedures.
Qualifications:
- High School Diploma or equivalent.
- Previous travel business experience.
- Proficiency in Amadeus reservation system.
- Excellent customer service, verbal, and written communication skills.
- Fluency in written and verbal Swedish and English.
- Strong organizational and multitasking abilities.
- Passion for providing exceptional customer care.
- Familiarity with computer technology and devices.
- Previous experience in a customer service role within the travel industry is preferred.
Working Hours and Benefits:
- Rotating schedule from Monday to Sunday.
- Shift options: 7am-4pm or 12pm-9pm (NO) / 7am-4pm Mon-Fri (DK).
- Competitive salary and bonus structure.
- KPI bonus and medical insurance.
- 24 paid holiday days.
- €300 relocation assistance.
- Exciting perks including recreational activities, beach days, pizza days, and more.
- Opportunities for career growth within the company.
Note: This job is in Swedish language, you DON'T need to speak Spanish
Jobbtyp: Heltid, Fast
Lön: 13 000,00€ - 20 000,00€ per månad
Ansökningsfrågor:
- This job offer is in Malaga, Spain: are you available to relocate to Spain ?
- What level of Swedish do you have ? (Please indicate it with this scale: C2 mother tongue no accent, C1 mother tongue with accent, B2 fluent, B1 conversational, A2 basic, A1 few words)
- Malaga is in Spain, Euope. Are you eligible to work in Malaga (it means you have a EU passport) or do you need a Visa ? (Example: if you have a Swedish passport, you don't need a Visa or a work permit)
Språk:
- Svenska (Obligatoriskt)
Arbetsort: Personligen
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