![Hewlett Packard](https://media.trabajo.org/img/noimg.jpg)
Operations Lead, Customer Experiences
hace 3 semanas
**About HP**:
HP is ranked among the Top Companies to work. Among the recognitions include One of the World’s Best Places to Work by Glassdoor 2019, One of the Top Companies for Women Technologists by Anita Borg Institute, One of the Top 10 Fortune 500 Companies Millennials are most excited to work for by SurveyMonkey and Working Mother 100 Best Companies for 27 years.
HP is a proven leader in Personal Systems, Printing, and 3D Printing, delivering innovations that empower people to create, interact, and inspire like never before. We leverage our strong position in the industry to extend our leadership in traditional markets and invest in exciting new technologies.
**About Customer Experiences**:
The Customer Experiences is the epicenter of HP's executive engagement strategy. Our organization prioritizes ensuring that customers and partners have the best experience when visiting one of our Customer Welcome Centers (CWCs) across the globe. The Customer Experiences team is dynamic and international and offers a supportive environment for continuous learning and professional growth.
As an Operations Lead, your role encompasses a dual function. Firstly, you will assume the responsibilities of a finance controller, supervising the management of individual budgets across different teams. You will consolidate these figures to track and maintain overall budget accuracy. Secondly, you will be collaborating with the Innovation manager to help drive the operability of projects in that area. We are looking for someone with a strong finance foundation, analytical proficiency, and excellent project management skills.
**The person in this role**:
**_ Key Responsibilities_**
**Finance Controller**
- Review the formulation of quarterly financial forecasts by the different teams to ensure these are aligned with the overall goals of the organization.
- Establish regular internal controls to verify that each team's individual budget aligns with financial guidelines and goals.
- Coordinate and manage internal invoicing checks, addressing any issues with the different teams and ensuring that the corresponding corrective actions are implemented.
- Every quarter, consolidate the budget figures of the different teams to track and guarantee financial accuracy.
**Innovation Project Management**
- Effectively establish and maintain processes for managing project scope, tasks, and timelines, ensuring precision and alignment with objectives.
- Employ an analytical approach to scrutinize projects, identifying opportunities for improvement and proactively mitigating potential risks.
- Facilitate project meetings to ensure productivity and success.
- Oversee and coordinate vendor task execution as needed.
- Track and report on project progress while escalating issues as needed, ensuring their timely resolution.
**_ Education and Experience Required_**
- Bachelor's degree in a business, finance, or marketing field.
- 4+ years of professional experience in a related role.
- Strong foundation in project management is a must.
- Proven experience with budget management.
- Experience with experiential customer engagement programs, event marketing or event production is a plus.
**_ Knowledge and Skills_**
- Exceptional organizational, analytical, and problem-solving skills.
- Agility in handling both strategic and tactical tasks in a dynamic environment.
- Ability to influence, negotiate and drive consensus.
- Capacity to work with remote teams from different cultures and across time zones.
- Excellent communication skills in English are a must.
Entity Sales and Services
-
Digital Platforms Lead, Customer Experiences
hace 3 semanas
España Hewlett Packard A tiempo completo**About HP**: HP is ranked among the Top Companies to work. Among the recognitions include One of the World’s Best Places to Work by Glassdoor 2019, One of the Top Companies for Women Technologists by Anita Borg Institute, One of the Top 10 Fortune 500 Companies Millennials are most excited to work for by SurveyMonkey and Working Mother 100 Best Companies...
-
Customer Support Operations Manager
hace 3 semanas
España Hewlett Packard A tiempo completo**Business Environment Description**: HP CS (Customer Support & Services) EMEA organization is managing support and services delivery for PPS consumer and commercial products (call support, Social Media, unit repair, accessory replacement, extended services) over all EMEA countries. Support & services offer is operated thru a network of delivery...
-
Revenue Operations Manager
hace 6 días
España Userlane GmbH A tiempo completoAbout Userlane Userlane is an award-winning Digital Adoption Platform that empowers organizations to understand and improve the value of their technology investments. If you want to drive meaningful change for employees and employers alongside some of the most talented and dynamic people you’ve worked with, Userlane might be the perfect place for...
-
Operations Officer
hace 2 meses
España ARIAD A tiempo completoWho is Ariad? At Ariad, we’re on a mission to continually challenge expectations: we help digital talent to truly excel in their careers, and we enable leading companies to create new and amazing customer experiences. We love exceeding expectations, and helping others to do the same. We’re a digital consultancy and specialized staffing company, focused...
-
System Lead Support
hace 2 meses
España Ambit BST A tiempo completoWe are looking for a "_System Lead Support _" who will offer service to a multinational pharmaceutical company inside the Global IT Operations team, that provides postproduction operational support for systems both regulated (GxP) and non-regulated (nonGxP). **TASKS**: - Include but not limited to:_ - Performance of annual reviews of system documentation...
-
Customer Success Manager
hace 3 semanas
España Petworth Recruitment A tiempo completo**Customer Success Manager (ICT Telecommunications Services Delivery)** This exciting career development opportunity is with a long-established SME high-growth end-to-end managed services provider of ICT telecommunications solutions to multi-site, multi-country global enterprise customers. Headquartered in Europe, with European and International offices and...
-
Sales Operations Associate
hace 4 semanas
España Hays A tiempo completo**Sales Operations Associate **:1113116 - **Job type **:Contract - **Location **:CANADA - **Profession **:Sales And Marketing - **Industry **:Technology & Internet Services - **Pay **:Competitive **Great opportunity to work with leading information sector.**: - A leading information company is looking to onboard Sales Operations Associate on contract basis...
-
Representante de Resort
hace 2 semanas
España Jet2.com and Jet2holidays A tiempo completoAlmeria - fijo discontinuo - 20 **Salary** - Excelente **Pais** - SPAIN **What you will be doing...** As one of our valued Resort Representatives, you will play a vital part in sharing local knowledge, delivering outstanding customer service, and enhancing our customers holiday by introducing them to our experiences on offer. You will always be working...
-
Customer Success Manager
hace 3 semanas
España PaymentGenes A tiempo completo**The Role** - Lead the expansion of the Customer Success team, taking a proactive role in its growth. - Develop a comprehensive understanding of our clientele by collaborating closely with the Sales department. - Offer guidance and support to customers during the onboarding phase. - Comprehend the strategic objectives of our customers and educate them on...
-
Director, Product Portfolio Operations
hace 1 semana
España SUSE A tiempo completoAbout Us **Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.** SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical...
-
Product Team Lead
hace 2 meses
España IKEA A tiempo completoWhy we will love you We believe you share our IKEA values and that you are excited to join us in our journey to become the world’s leading omnichannel home furnishing retailer. You enjoy a real digital challenge, in an environment where everything is changing. You are passionate about working in a complex cross-functional environment with a focus on...
-
Global Product Marketing Lead
hace 3 semanas
España DerbySoft A tiempo completo**About DerbySoft** Connecting different businesses together is what DerbySoft’s all about. We make the travel business easier by developing intelligent technology services delivering superior performance for our customers around the globe. We’re passionate about empowering companies to achieve their goals and transforming how companies interact with...
-
Operations Support Representative
hace 2 semanas
España Volkswagen Group Canada A tiempo completo**Operations Support Representative - Contract** - VCI003401 Primary Location Canada-Canada As the captive finance company of the Audi, Ducati and Volkswagen brands in Canada, Volkswagen Financial Services, also known as Volkswagen Credit Canada, Inc, is a wholly owned subsidiary of VW Credit, Inc. Volkswagen Financial Services offers a wide range of...
-
Clinical Team Lead Ii
hace 4 semanas
España RHO A tiempo completoOverview: Join us in redefining what it means to work for a CRO. Working at Rho, you’ll be joining a team who take healthcare and clinical research personally, with shared experiences that drive a passion to heal, cure and solve some of humanity’s biggest challenges. At Rho, we’re committed to you just as you’re committed to us. You’ll have the...
-
Data Center Engineer Lead
hace 2 semanas
España Synopsys A tiempo completo42939BR - CANADA - Canada **Job Description and Requirements** - Synopsys is looking for a Data Center Engineer to join our global Data Center team. This team handles design, vision, and driving major initiatives. We support a global data center footprint of over 10 megawatt of power, 12 Colo data centers, 10 on-Prem data centers and over 50K servers. - You...
-
Golf Operations Manager
hace 2 meses
España My Way Hotels & Resorts A tiempo completo**Descripción**: **Are you enthusiastic about the golf industry?** A rare and exciting opportunity has arisen to join Abama Golf, on a full-time basis, as a Golf Operations Manager. In this role you will play an integral part of the golf operations team, by leading and supervising the team, to ensure the smooth delivery of all aspects of the day-to-day...
-
Customer Service Associate
hace 2 meses
España Foundever A tiempo completo**Customer Service Associate** **Location Requirements**: Must legally reside Canada. Currently hiring in AB, SK, MB, NB, NS, NL and PE **Core Responsibilities** - Handle inbound service calls, while providing accurate account and product information - Understand and strive to meet or exceed metrics while providing excellent customer service - Navigate...
-
Customer Service Associate
hace 3 semanas
España Foundever A tiempo completo**Customer Service Associate** **Location Requirements**: Must legally reside Canada. Currently hiring in AB, SK, MB, NB, NS, NL and PE **Core Responsibilities** - Handle inbound service calls, while providing accurate account and product information - Understand and strive to meet or exceed metrics while providing excellent customer service - Navigate...
-
Operations Manager
hace 3 semanas
España iTalent PLUS A tiempo completoReports into: Director of Account Management Working as part of the wider Commercial Team within the business, this position is responsible for the day to day operational support to the revenue and sales teams at the Gibraltar office. Role and responsibilities - Work closely with the Gibraltar senior leadership team to ensure all operational,...
-
Operations Director
hace 4 semanas
España Bold Valuable Technology A tiempo completoAs the Operations Director, you will play a pivotal role in steering the company towards operational excellence and sustainable growth. This role is a unique blend of a General Manager and Culture Lead, reflecting the startup ethos and the importance of fostering a positive, collaborative work environment. You will report directly to the CEO and work closely...