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Associate Director, Lead Qualification
hace 3 meses
**Description**:
The Associate Director, Lead Qualification is responsible for leading the Lead Qualification function in EMEA which sits in the Become a Client group. This function is responsible for rapid engagement with inbound leads using a multi-touch strategy, holding world class qualification calls, and partnering on these opportunities with sales executives across the business to close. The Associate Director is responsible for the leadership, development, and motivation of LQS Managers who manage the LQS team members.
**How You Will Make an Impact**
- Day-to-day management of the LQS function, including direct leadership of LQS Managers and oversight of associates within the LQS Program.
- Monitor and analyze performance against organizational goals on a regular basis. Create and implement operational plans to deliver against activity requirements.
- Leverage tools, technology and resources to deliver a pipeline of activity for the LQS team in order to grow Gartner’s portfolio.
- Manage, coach, and support the day-to-day activities of LQS Managers and Associates, acting as a career steward for all LQS staff.
- Forecast attrition and take necessary steps to remain fully staffed including recruiting, hiring, onboarding and on-going development of staff as well as partnering with key internal stakeholders such as Talent Acquisition and Learning & Development.
- Responsible for aiding and enabling training & development of all LQS Staff, including preparation for career advancement into advanced roles, leadership, or quota bearing roles.
- Develop and oversee reward & recognition strategies for the LQS community.
- Determine staffing needs based on lead volume and performance goals, effectively allocating resources to optimize the performance of all teams.
- Continue to evolve the LQS function to ensure it meets the needs of the business, accelerates staff readiness for growth and reflect the changing needs of the staff.
**We are Looking for Driven Team Leaders Who**
- Have a Bachelor’s degree or other advanced degree
- 5+ years of professional experience, preferred experience in management of managers
- Proven ability to deliver against organizational performance goals and manage early career staff
- Willingness to work outside the strict job description parameters, with demonstrated initiative, resourcefulness and superior creative problem-solving skills
- Demonstrated ability to manage, coach, and motivate staff
- Ability to lead a team to meet personal and team monthly, quarterly, and annual goals
- Experience with management of staff productivity and incentive campaigns
- Exceptional poise, maturity and judgment
- Experience with conflict resolution and matrix relationships
- Ability to present self professionally and intelligently to internal clients/colleagues
- Strong analytic skills; High proficiency in distilling large amounts of quantitative and qualitative data
- Experience in hiring, developing and coaching high-performance sales teams
- Experience in sales or service role targeting C Level Executives
- Deep understanding of outbound lead generation best practices
**About Gartner**:
**About BAC**:
**Who are we?**
Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.
**What makes Gartner a great place to work?**
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
The policy of Gartner is to provide equal employment opportunities to all applicants and empl
