Cash Collector

hace 2 semanas


Barcelona, España Page Personnel España A tiempo completo

As member of the Debt Collection department and being part of the Debt Collection Team:

- Manage collection activities for the assigned country, business, region or office customer portfolio
- Understand the whole O2C process for a better dispute management
- Coordinate with the Billing Teams to solve invoice related disputes
- Collaborate with the Sales Team in negotiations with customers
- Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching
- Give and keep visibility to the Sales Team on their portfolio's Collection status
- Prepare the litigation file for Legal procedures
- Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts

Fluent English level is a must. Spanish is not required.|Good opportunity to start a new challenge in a multicultural company.
- Fluent and professional English
- Previous experience in the role highly desirable
- Dynamic, organized with a methodical approach
- Good negotiation and communication skills (spoken and written)
- Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
- Customer focus
- Ability to work under pressure to attain company objectives and Cash Collection KPIs

Multinational company
- Bonus
- Health and life insurance
- Ticket Restaurant
- Pension Plan
- Monday to Friday 08.00 to 18.00 CET
- Hybrid model - 2 days from home
- Manage collection activities for the assigned country, business, region or office customer portfolio

Cash Collector - English Speaker


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