Customer Engineer
hace 1 semana
Customer Engineer
- Desarrolla actividades de Instalaciones, Certificación e Implementación de Cableados y Mantenimiento Técnico de los equipos de los clientes, asegurando el correcto funcionamiento de los mismos y la satisfacción del cliente.
- Es responsable de Confeccionar y reportar los Informes de Actividad, acorde con las herramientas de gestión establecidas por la Compañía.
- Contribuye y alcanza los Objetivos Operativos marcados por la Dirección de Servicios.
- Provee soporte hardware y software en equipos de Financial (Cajeros), equipos de Retail/Hospitality y equipos de Networking
- Atención y cierre de llamadas de clientes, desde la asignación del trabajo hasta la reparación del incidente del cliente, cumpliendo los SLA’s establecidos
Contribuye a la satisfacción del cliente
- Responde a los problemas y preguntas de clientes, utilizando mecanismos de escalación establecidos por la organización en caso de requerirse (compañeros, jefe inmediato, FSC, etc)
- Desarrolla un entorno de trabajo en equipo con los compañeros y otros grupos de gestión dentro de la empresa.
- Debe establecer un dialogo profesional con el cliente, partiendo de la base que, como Customer Engineer, es la representación de la marca NCR.
- Mantiene la custodia, inventario y cuidado de los activos de la compañía asignados como herramientas de trabajo para el desempeño de su función (repuesto, software, furgoneta, documentación, propiedad intelectual, etc)
- Es responsable de la ejecución y cumplimiento de los procesos establecidos para el correcto desempeño de su función.
- Requiere disponibilidad para la realización de turnos o guardias definidas en planes rotatorios acorde con los horarios establecidos con los clientes para la realización de los trabajos
- Preferiblemente formación en Riesgos Laborales
- Se requiere disponibilidad de movilidad para todo el territorio nacional
- Localización: Preferentemente Cataluña, Valencia, Islas Baleares y Madrid
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Customer Engineer
hace 6 meses
Madrid, España Ncr A tiempo completoCustomer Engineer- Desarrolla actividades de Instalaciones, Certificación e Implementación de Cableados y Mantenimiento Técnico de los equipos de los clientes, asegurando el correcto funcionamiento de los mismos y la satisfacción del cliente.- Es responsable de Confeccionar y reportar los Informes de Actividad, acorde con las herramientas de gestión...
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Customer Support Engineer
hace 7 meses
Madrid, España Page Personnel España A tiempo completoCustomer Support Engineer / SRE que quiera trabajar en un horario de tarde (14:30 a 22:30) para cubrir la zona horaria del este y parte de la zona horaria del Pacífico. empresa dedicada a dar servicios de tecnología a diferentes cliente|plan de carrera - Dominio del entorno Linux. (4 años de experiência) - tener al menos 4 años de experiência...
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Senior Process Engineer
hace 2 meses
Madrid, España The Chemical Engineer A tiempo completoJOB DESCRIPTION Wood is currently looking for a Senior Process Engineer to participate in our Basic design projects for international clients across the energy transition markets, especially in relation to the hydrogen value chain, as well as petrochemicals and refining sectors. We are looking for an experienced engineer, with a broad range of process design...
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Senior Process Engineer
hace 1 mes
Madrid, España The Chemical Engineer A tiempo completoJOB DESCRIPTIONWood is currently looking for a Senior Process Engineer to participate in our Basic design projects for international clients across the energy transition markets, especially in relation to the hydrogen value chain, as well as petrochemicals and refining sectors.We are looking for an experienced engineer, with a broad range of process design...
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Senior Process Engineer
hace 5 meses
Madrid, España The Chemical Engineer A tiempo completoJOB DESCRIPTIONWood is currently looking for a Senior Process Engineer to participate in our Basic design projects for international clients across the energy transition markets, especially in relation to the hydrogen value chain, as well as petrochemicals, and refining sectors.We are looking for an experienced engineer, with a broad range of process design...
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Customer Engineer
hace 1 semana
Madrid, España Equinix A tiempo completoCustomer Engineer Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. With Equinix Metal, customers...
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Customer Services Engineer
hace 3 semanas
Madrid, España Barco A tiempo completoCustomer Services EngineerLocation: Madrid, ESCompany: BarcoBarco is looking for a new Customer Services Engineer in Spain. As a Customer Services Engineer, you'll support our partners in deploying and servicing visualization systems in the Corporate and Control Room area and you will be key to ensure Barco remains a truly service- and client-oriented...
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Customer Support Software Engineer
hace 1 mes
Madrid, España Onyx-Conseil A tiempo completoEmbedded Software Engineer - (Permanent Role)Join a company based in Madrid that specialises in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems. These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and speed...
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Customer Support Software Engineer
hace 2 meses
Madrid, España Ic Resources A tiempo completoEmbedded Software Engineer (Permanent Role)Join a company based in Madrid that specializes in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems.These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and speed are...
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Customer Support Software Engineer
hace 1 mes
Madrid, España Onyx-Conseil A tiempo completoEmbedded Software Engineer - (Permanent Role) Join a company based in Madrid that specialises in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems.These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and speed...
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Customer Support Software Engineer
hace 2 meses
Madrid, España Ic Resources A tiempo completoEmbedded Software Engineer – (Permanent Role) Join a company based in Madrid that specialises in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems.These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and...
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Customer Support Software Engineer
hace 2 meses
Madrid, España Ic Resources A tiempo completoEmbedded Software Engineer - (Permanent Role) Join a company based in Madrid that specialises in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems.These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and speed...
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Customer Services Engineer
hace 4 semanas
Madrid, España Barco A tiempo completo**Date**:Dec 13, 2024 **Location**: Madrid, ES **Company**:Barco Barco is looking for a new** Customer Services Engineer**in **Spain**. As a Customer Services Engineer, you’ll support our partners in deploying and servicing visualization systems in the Corporate and Control Room area and you will be key to ensure Barco remains a truly service - and...
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Customer Support Software Engineer
hace 1 mes
Madrid, España Onyx-Conseil A tiempo completoEmbedded Software Engineer - (Permanent Role)Join a company based in Madrid that specialises in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems. These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and speed...
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Customer Support Software Engineer
hace 4 semanas
Madrid, España Onyx-Conseil A tiempo completoEmbedded Software Engineer - (Permanent Role) Join a company based in Madrid that specialises in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems. These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and speed...
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Customer Services Engineer
hace 4 semanas
Madrid, España Barco A tiempo completoBarco is looking for a new Customer Services Engineer in Spain.As a Customer Services Engineer, you'll support our partners in deploying and servicing visualization systems in the Corporate and Control Room area and you will be key to ensure Barco remains a truly service- and client-oriented company.Key responsibilities Provide technical remote and on-site...
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Customer Engineer
hace 1 semana
Madrid, España NPAW A tiempo completoNPAW is the leading video intelligence company helping online streaming services grow. A global pioneer in its space, NPAW has over a decade of experience developing ground-breaking, scalable analytics solutions to optimize performance and user engagement, to build media experiences that maximize revenue. **Description** We are looking for a motivated,...
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Customer Services Engineer
hace 9 meses
Madrid, España Woopjobs A tiempo completoElevate your career with a market leader in visualization solutions, seeking a dedicated Customer Service Engineer to join the dynamic team in the Madrid office. This role is pivotal in maintaining the company's reputation for exceptional service and client focus, providing technical support and fostering strong relationships with partners and customers in...
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Senior Software Engineer
hace 4 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleAmazon is seeking a skilled Senior Software Engineer to join its Customer Service organization, driving automation and self-service solutions for customers.
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Customer Engineer
hace 1 semana
Madrid, España Microsoft A tiempo completoWe are currently looking for Customer Engineers with Security technology expertise to join our team. Are you looking to join a team where you help customers use the latest technology, where you receive cutting edge training and where you´re empowered to make a difference? Are you ready to seize an opportunity to drive the highest technical quality and put...