German Speaking Partner Support Agent
hace 5 meses
**Advisor**
**Location**
- Barcelona, Spain**Language**
- German***
**Description**:
**Why join us**
Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.
We are looking for** German Speaking Partner Support Agent** to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.
**What we offer you**
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits at Webhelp:
- Full-time contract, 39 hours/week: Monday to Friday 9:00 - 18:00
- Competitive salary and performance bonus
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad through the Webhelp International Mobility Program
**What you’ll experience at Webhelp**
As a** Partner Support Agent **in our team, you will:
- Log call details onto call management systems and provide response and resolution within SLA
**We’ll be a great match if you**:
- Are native or proficient in German and advanced level in English
- Have made an apprenticeship as an IT systems management assistant (M/F/d) or similar, alternatively you have studied business informatics or business administration
- Are modern and brainy as our client. Therefore, you have a good understanding of IT and are interested in working with modern tools like Zendesk, JIRA or Confluence
- Are interested or even already have some experience in a process area such as logistics, production planning, operations, financial accounting/accounting, wholesale and foreign trade or eCommerce
- Are convincing through your communication skills and your joy in working with others
- Have customer care skills like ability to listen to and understand the customers’ need and to take ownership of, and progress cases to resolution or to escalate cases to resolution
- Share our values of commitment, unity, integrity, recognition, and WOW
**Don’t meet every single requirement?**
**Who we are**
Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.
**If this sounds like you, join us at Webhelp**
**Webhelp is an equal-opportunity employer**
**RRQ23-005957-1-GERMANY
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Barcelona, España Cataloxy A tiempo completoGerman-speaking Customer Support Agent to Barcelona, SpainID: 200639Publicada: 09.11.2024. Actual hasta: 11.12.2024Salary: negotiableSummary informationPuesto: German-speaking Customer Support Agent to Barcelona, SpainÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: Multilingual Jobs WorldwideDescripción de la ofertaWe...
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Barcelona, España Cataloxy A tiempo completoGerman-speaking Customer Support Agent to Barcelona, Spain ID: 200639 Publicada: 09.11.2024. Actual hasta: 11.12.2024 Salary: negotiable Summary information Puesto: German-speaking Customer Support Agent to Barcelona, Spain Área: Staffing/Agencias de Empleo Jornada laboral: completa Sexo: indiferente Empresa: Multilingual Jobs Worldwide Descripción de la...
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