Customer Service Representative

hace 3 días


Palma de Mallorca, España Max Crowdfund A tiempo completo

At our young, dynamic fintech (real estate crowdfunding) company, Max Crowdfund, we are looking for two **Dutch-speaking** people to join our **Customer Service team**. You will join a hardworking team with a friendly working atmosphere in the centre of Palma de Mallorca (El Terreno), where cooperation and collegiality are essential.

In this position, you are in direct contact with our international customers. You are helpful, listen to their questions, and can efficiently solve them. -- Please note that we do **NOT cold call or hard sales**

Our customer service team resolves technical issues by guiding users through our step-by-step solutions.

Using our CRM system (Hubspot), you keep an orderly overview of recent calls and track what is discussed. Furthermore, you are willing to actively develop your communication skills and knowledge about our platform under the motto “learning on the job”.

**Desired Profile**
- Good verbal and written communication skills in Dutch & English (additional languages always welcome).
- Positive attitude, empathy, able to work under pressure.
- Representative.
- Determined and entrepreneurial.
- Affinity with innovation and FinTech.
- Knowledge of HubSpot is a plus.

**What we offer**
- The opportunity to become part of an innovative company.
- Growth opportunities in a rapidly developing company.
- Great compensation.
- Great networking opportunities.

If you would like to join our team, please send your CV with your cover letter.

We look forward to hearing from you

Soort dienstverband: Fulltime

Mogelijkheid om te reizen/verhuizen:

- 07014 Palma de Mallorca, Illes Balears: kunnen pendelen of van plan zijn te verhuizen voordat het contract ingaat (Vereist)



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