Program Manager Customer Projects

hace 6 días

Madrid, España Eaton Corporation A tiempo completo

Eaton’s Customer Projects organisation is currently seeking a Program Manager
- Customer Projects. Our Customer Projects organisation is focused on ensuring excellent customer experience and meeting our projects portfolio business targets by continuously improving our delivery processes and tools.
We are a diverse and high performance team located across EMEA, we enable effective deployment of Eaton technology solutions in segments such as Datacenter, Energy transition and T&D utilities.

**What you’ll do**:
As the Program Manager
- Customer Projects, you will be responsible for transforming Project delivery processes and systems in EMEA with regards to Customer Projects performance, Customer satisfaction and risks and opportunities management. You will develop standard practices, leverage enterprise-wide technology and platforms, and create central sales support organisation to deploy a multiple years program across EMEA Project organisation.

**Your main responsibilities**:

- Establish a EMEA Quality management system documenting aligned process including cost of non conformity tracking
- Project controlling: Risk review, financial performance tracking and forecast, SIOP input from projects under execution
- IT landscape effective influence to accommodate project business requirements and gradual deployment across EMEA
- Lead EHS safety management system design and deployment for project execution scope outside Eaton production centers.
- Supply chain process adaptation to meet specific projects procurement business requirements
- Project back-Office systematic deployment in sync with Project execution model roles and responsibilities

**Qualifications**:

- Bachelor's degree, ideally in Engineering, Project Management or related field combined with higher degree such as MBA would be a plus
- Extensive relevant business experience, ideally in the Electrical manufacturing industry

**Skills**:

- Excellent verbal and written communication skills
- Good judgment, time management, and decision-making skills
- People management skills

LI-MM2

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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