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Prácticas Customer Experience
hace 4 semanas
¿Eres estudiante de Grado o Máster y te gustaría iniciar tu carrera profesional en el sector Educativo?¿Quieres aprender mientras te formas? Entonces, anímate a empezar con nosotros tu carrera
**_¿En qué consistirá tu día a día?_**
Bajo la supervisión de la responsable de departamento y coordinado con el resto del equipo participarás en las siguientes tareas:
- Desarrollar e implementar el modelo de experiência de nuestros alumnos en cada fase de relación tanto offline como online
- Diseño y desarrollo del journey
- Optimizar la satisfacción del alumno y consolidar el valor de nuestra propuesta educativa a través de la experiência y relación con el alumno
- Identificar KPI's y mecanismos de feedback de la experiência del alumno, realizar su seguimiento y relación con indicadores de negocio.
- Colaborar con los diferentes departamentos de la escuela, Marketing, Comercial, Académico..etc.
- Desarrollo del diagnóstico de la experiência.
- Implementar un sistema de medición de indicadores claves de experiência y su relación con los indicadores de negocio.
- UX Researcher
- Estudios superiores en ámbitos relacionados con el comportamiento del consumidor, gestión de proyectos, análisis de consumidor (Design thinking, user experience...)
- Conocimiento de Excel, CRM o Power BI
- Nível de Inglés B2
**¿Qué ofrecemos?**
- Trabajar en una empresa consolidada en el sector con oportunidades de crecimiento personal y desarrollo profesional.
- Aprenderás día a día en un equipo dinámico, profesional y experto en la materia.
- Beca remunerada, ayuda al estudiante.
- Jornada parcial y flexible de lunes a viernes
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Customer Experience Ambassador
hace 7 horas
Barcelona, Barcelona, España Abroad Experience A tiempo completoAt Abroad Experience, we are seeking a skilled Customer Experience Ambassador to join our team in the Venray area. This role is perfect for individuals with a passion for delivering exceptional customer service and experience.The ideal candidate will be responsible for operating as the first point of contact for customers, providing timely support and adding...
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Prácticas Customer Experience
hace 4 semanas
Barcelona, España Grupo Planeta A tiempo completo¿Eres estudiante de Grado o Máster y te gustaría iniciar tu carrera profesional en el sector Educativo?¿Quieres aprender mientras te formas? Entonces, ¡anímate a empezar con nosotros tu carrera! **_¿En qué consistirá tu día a día?_** Bajo la supervisión de la responsable de departamento y coordinado con el resto del equipo participarás en las...
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Programme Manager, Customer Experience
hace 4 semanas
Barcelona, España TD Synnex A tiempo completoWe are looking for a bright, motivated and switched on **Customer Experience Program Manager** to support the deployment and development of Tech Data's newly formed European Customer Experience practice. The practice will address over 100,000 reseller partners as we work towards our mission to deliver best in class customer experience. The role will be...
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Prácticas De Customer Experience
hace 4 días
Barcelona, Barcelona, España Grupomb A tiempo completoBuscamos emprendedores naturales que piensen y ejecuten de principio a fin, y que puedan aprender de cada error.Nos ayudará a mostrarle a la industria de seguros tradicional y a los consumidores modernos que las cosas se pueden hacer mejor.Las personas merecen más de su seguro y nosotros somos la disrupción que necesitaban.Estamos buscando un pasante de...
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Travel Experience Coordinator
hace 13 horas
Barcelona, Barcelona, España World Experience A tiempo completoWorld Experience: Redefining TravelWe are a pioneering company in European tourism, redefining the concept of travel and creating unforgettable moments. Our mission is to enrich lives through authentic, inspiring, and memorable journeys that celebrate culture, adventure, and human connection.Our team is dedicated to delivering exceptional experiences, from...
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Travel Experience Manager
hace 5 días
Barcelona, Barcelona, España World Experience A tiempo completoJoin Our Team at World Experience – Where Passion Meets ExcellenceWorld Experience is a leading innovative company in European tourism, pushing boundaries to create extraordinary memories. We're looking for enthusiastic and motivated individuals to join our dynamic team in various junior roles across operations, customer service, and experience...
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Customer Experience Strategist
hace 8 horas
Barcelona, Barcelona, España Thomson Bike Tours A tiempo completoCompany OverviewThe company is a premier Official Tour Operator to the Tour de France, renowned for providing best-in-class cycling tours dedicated to avid cyclists.The RoleWe are seeking a Customer Experience Manager to oversee and manage all aspects of the customer experience, ensuring satisfaction at every touchpoint of the customer journey. This will...
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Customer Experience Visionary
hace 7 horas
Barcelona, Barcelona, España 3Commas Capital Inc. A tiempo completoCompany Overview3Commas Capital Inc. is a forward-thinking organization that prioritizes customer satisfaction and experience. We strive to deliver exceptional value to our clients, and we're seeking a seasoned professional to lead our Customer Experience (CX) efforts.Job DescriptionThe Head of Customer Experience will be responsible for aligning our CX...
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Tourism Experience Coordinator
hace 5 horas
Barcelona, Barcelona, España World Experience A tiempo completoAbout World ExperienceWe redefine the concept of travel, creating unforgettable moments and authentic connections. Our mission is to enrich lives through inspiring journeys that celebrate culture, adventure, and human connection.Our TeamWe're a dynamic team leading the way in experiential tourism across Southern Europe. We're passionate about shaping the...
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Experience Design Professional
hace 5 días
Barcelona, Barcelona, España World Experience A tiempo completoPursue Your Passion for Tourism with World ExperienceWe're a dynamic and innovative company in European tourism, committed to creating unforgettable moments, authentic connections, and transformative experiences. This role offers an exciting opportunity to join our team in various junior roles across operations, customer service, and experience design.About...
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Customer Experience Specialist
hace 7 días
Barcelona, Barcelona, España Bayer CropScience Limited A tiempo completoAt Webfleet Solutions B.V., we're on a mission to move the world towards a sustainable future using data-driven mobility.Key ResponsibilitiesBe responsible for your own SME customer portfolio in terms of Customer Experience, Adoption, Churn & Revenue growth;Own the complete customer life-cycle of onboarding, adoption, expansion and renewal of your customers'...
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Customer Experience Analyst
hace 4 semanas
Barcelona, España Talent Search People A tiempo completo**Organization**: Allianz Technology supports Allianz Group in boosting its leading market position. We realize synergies and cultivate innovation. **Function**: - As a Customer Experience Specialist you will be responsible for: - Coordinating the Customer Experience surveys, as NPS, with the stakeholders, (as specialists and service providers),...
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Customer Experience Manager
hace 4 semanas
Barcelona, España Thomson Bike Tours A tiempo completoTHE COMPANY:We are the premier Official Tour Operator to the Tour de France and world-class reference for cycling tours, renowned throughout the cycling industry for providing best-in-class cycling tours dedicated to avid cyclists.After two decades of steady growth, the company is now raising the bar to the next level .THE ROLE:We are looking for a CUSTOMER...
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Customer Experience Manager
hace 4 semanas
Barcelona, España Thomson Bike Tours A tiempo completoTHE COMPANY:We are the premier Official Tour Operator to the Tour de France and world-class reference for cycling tours, renowned throughout the cycling industry for providing best-in-class cycling tours dedicated to avid cyclists.After two decades of steady growth, the company is now raising the bar to the next level .THE ROLE:We are looking for a CUSTOMER...
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Tourism Experience Coordinator
hace 4 días
Barcelona, Barcelona, España World Experience A tiempo completoAbout World ExperienceWe are a leading innovative company in European tourism, dedicated to creating unforgettable moments and authentic connections. Our mission is to enrich lives through inspiring and memorable journeys that celebrate culture, adventure, and human connection.We are looking for passionate and driven individuals to join our dynamic team in a...
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Prácticas Customer Experience |
hace 3 semanas
Barcelona, España *Nombre Oculto* A tiempo completo¿Eres estudiante de Grado o Máster y te gustaría iniciar tu carrera profesional en el sector Educativo?¿Quieres aprender mientras te formas?Entonces, ¡anímate a empezar con nosotros tu carrera!¿En qué consistirá tu día a día?Bajo la supervisión de la responsable de departamento y coordinado con el resto del equipo participarás en las siguientes...
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Customer Experience Manager
hace 4 semanas
Barcelona, España Thomson Bike Tours A tiempo completoTHE COMPANY:We are the premier Official Tour Operator to the Tour de France and world-class reference for cycling tours, renowned throughout the cycling industry for providing best-in-class cycling tours dedicated to avid cyclists.After two decades of steady growth, the company is now raising the bar to the next level .THE ROLE:We are looking for aCUSTOMER...
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Customer Experience Advocate
hace 4 días
Barcelona, Barcelona, España Blu Selection A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting technical issues? We are seeking a Customer Experience Advocate to join our team in Barcelona. As a Customer Experience Advocate, you will be responsible for providing world-class support to our customers, ensuring their needs are met and...
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Customer Experience Strategist
hace 6 horas
Barcelona, Barcelona, España Wolfiek Group A tiempo completoAbout Wolfiek GroupWe are a fast-growing eCommerce startup specializing in premium airguns and shooting equipment. With over a decade in the industry, we represent leading brands such as EDgun, Effecto Airguns, Huben Airguns, RTI Arms, Skout Airguns, Evanix, Epic Airguns, and AEA Airguns.Our global distribution network is based in Spain, and we focus on...
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Customer Experience Strategist
hace 6 horas
Barcelona, Barcelona, España 3Commas A tiempo completoJob OverviewThe Head Of Customer Experience will be responsible for aligning customer experience strategy with company goals. This individual will collaborate across departments to integrate feedback into broader business strategies.Main ResponsibilitiesDesign initiatives to improve the customer journey, enhance satisfaction, and boost retention and...