Hub Delivery Account Manager

hace 2 semanas


Rubí Barcelona provincia, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

A degree
- Relevant experience in logistics
- Relevant experience in analyzing data to measure/optimize performance, with a high bar for accuracy and detail.
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Advanced proficiency in written and verbal Spanish and English
- Relevant experience of communicating with a wide range of stakeholders, including your peers, cross-functional teams and leadership
- Relevant experience in meeting deadlines, managing multiple priorities and working independently in an ambiguous and fast-paced environment.
- Relevant experience in connecting with partners and building relationships
- Relevant experience in managing people

At Amazon, we are working to be the most customer-centric company on earth and we are striving to provide best-in-class delivery services. Our goal is to ensure that all customers, no matter where they live, can get their orders as quickly, accurately and cost effectively as possible.

Our last-mile team is looking for a dynamic, autonomous and well-organized Account Manager for Hub Delivery program, who will be responsible for recruiting and managing a pool of local stores, as well as the relationship with several other stakeholders (as DS Ops, CO, SnOP, etc). This is an opportunity to be part of a new and quickly growing environment that is focused on improving the delivery experience for our customers, mainly in Rural areas of Spain.

Key job responsibilities
- Build relationship with Hub Delivery store owners and cultivate trust among community leaders.
- Provide lifecycle management and operational support for on-boarded Stores.
- Support your team in daily management of operations, including monitoring performance, leading meetings, assigning job duties and dealing with ambiguity.
- Being obsessed by metrics and diving deep to find root causes quickly, to drive improvements.
- Finds practical and simple solutions to complex problems without sacrificing quality or core functionality (i.e. contingency plans for late trucks volume).
- Ability to utilize exceptional problem-solving, and communication skills to influence business and technical audiences.
- Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback.
- Continuously utilize software and hardware tools to ensure normal day to day operations.
- Ensure supervisors have proper tools to perform the job and coordinate repair or replacement when needed.
- Communicate daily metrics and manage escalations.
- Work closely with Operations and CO team, ensuring regular communications.

- Willingness to travel to visit Hub Delivery Stores / Delivery Stations (regional level). (Frequency will vary)
- You are willing to work in non-traditional shift pattern which may include weekends.

Rubí, B, ESP
- Relevant experience in identifying problems and building scalable processes to fix them.



  • Rubí, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

    At Amazon, we are working to be the most customer-centric company on earth and we are striving to provide best-in-class delivery services. Our goal is to ensure that all customers, no matter where they live, can get their orders as quickly, accurately and cost effectively as possible. Our last-mile team is looking for a dynamic, autonomous and well-organized...


  • Barcelona, España Amazon Spain Services, S.L.U. A tiempo completo

    A degree - Relevant experience in Sales/Business development roles - Experience personally closing deals end-to-end - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Relevant experience in communicating with a wide range of stakeholders, including your peers, cross-functional teams and leadership -...


  • Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:To apply for this job please sign in or create an account below. must be different from email address, first name and last nameKeep me signed inMarketing CommunicationWe'd love to send you information about Jobs and Services from Evenbreak by email.Yes please. I'd like to receive emails about jobs and services from Evenbreak I'd like...


  • Barcelona, España Hitachi Vantara Corporation A tiempo completo

    Description Job Description: We are looking for a Competence Program Manager in Grid and Power Quality Solutions and Services, which is a product group at Hitachi Energy. Join our dedicated team of experienced HR-Competence professionals and be part of our international, stimulating, and dynamic work environment providing considerable opportunities for...

  • IT Hub Manager Hybrid

    hace 4 semanas


    Barcelona, España Page Personnel España A tiempo completo

    Leadership, personnel management, and team development of IT Hub Spain team members in liaison with the respective global IT Solution & Competence Center Heads. - Building a trusted collaboration with local and global stakeholders. - Attracting and supporting the recruitment of IT talent for the IT Hub Spain. - Coaching and facilitating the development of...


  • Barcelona, España Trypleez A tiempo completo

    Permanent employee,Full-time· Madrid, London Your mission Mission: Be the face of Pleez for restaurants and contribute to improve our retention and quality.Key activities We're looking for an Account Manager, with an ambition to join a startup developing a solution to transform one of the largest industries in the world. The Account Manager will be...

  • Account Manager

    hace 1 mes


    Asturias provincia, España Izertis A tiempo completo

    Ubicación- Asturias o Madrid- Contrato- Indefinido- Jornada laboral- Tiempo completo- Sector- Internet y tecnología- Vacantes- 1**Descripción de la oferta**: **Account Manager Marketing Digital**: ¿Estás interesado en liderar **proyectos de marketing digital **tanto a nível nacional como internacional como **Account Manager**? Si es así, ¡has llegado...

  • Account Manager

    hace 6 días


    Barcelona, España Mediacom A tiempo completo

    La misión de la figura del Media Account Manager está centrada en el desarrollo y ejecución de estrategias diseñadas por el Director de Client Leadership. La persona en este rol actuará como nexo entre las áreas estratégicas y tácticas, garantizando la satisfacción del cliente y alineando sus acciones con los objetivos y valores de la empresa....


  • Barcelona, España Aspire Software A tiempo completo

    **Service Delivery Manager - Remote - Spain** The Service Delivery Manager will be responsible for the delivery of billable Business Management services and customer success. You will manage the day-to-day and longer-term activities of the Business Management Services team within Professional Services. Proactive delivery planning of customer engagements is...


  • Barcelona, España Zurich Insurance Company A tiempo completo

    Our opportunity Join our dynamic IT team dedicated to : Delivering high-quality IT services that meet the needs of our clients and staff Implementing and managing service delivery processes, metrics, and reporting Continuously improving our IT service delivery standards and practices As an IT Service Delivery Manager, you will oversee all aspects of our IT...

  • Account Manager

    hace 2 semanas


    Barcelona, España Mediacom A tiempo completo

    La misión de la figura del Media Account Manager está centrada en el desarrollo y ejecución de estrategias diseñadas por el Director de Client Leadership. La persona en este rol actuará como nexo entre las áreas estratégicas y tácticas, garantizando la satisfacción del cliente y alineando sus acciones con los objetivos y valores de la empresa....

  • Delivery Manager

    hace 2 días


    Barcelona, España Dtagency A tiempo completo

    Solicitar empleo de Delivery Manager - Cliente Final en Digital Talent Agency Hace 4 semanas Sé de los primeros 25 solicitantes Solicitar empleo de Delivery Manager - Cliente Final en Digital Talent Agency Inicia sesión para guardar Delivery Manager - Cliente Final en Digital Talent Agency . Buscamos un Delivery Manager con capacidad técnica y de...


  • Barcelona, España Zurich Insurance Company A tiempo completo

    Our opportunityJoin our dynamic IT team dedicated to :Delivering high-quality IT services that meet the needs of our clients and staffImplementing and managing service delivery processes, metrics, and reportingContinuously improving our IT service delivery standards and practicesAs an IT Service Delivery Manager, you will oversee all aspects of our IT...

  • Delivery Manager

    hace 2 días


    Barcelona, España Clarivate Analytic A tiempo completo

    #hybrid - Barcelona We are looking for a Senior Delivery Manager to join our Delivery Management Team in Barcelona, Spain. This is an amazing opportunity to work with a small or mature medium-sized delivery team, alongside other Delivery Roles, and part of a more complex team. As a Senior Delivery Manager, you will guide the planning process, track progress...

  • Account Manager

    hace 1 mes


    Barcelona, España Hays A tiempo completo

    Reconocida consultoría healthcare con sede en España precisa incorporar perfiles de Account Manager / Gestor/a de Cuentas. Tu nuevo puesto Te incorporarás como Account Manager o Account Executive, en función de tu trayectoria y/o experiencia. Se esperará de tí que puedas pilotar proyectos de principio a fin y mantener interlocución continua con...

  • Delivery Manager

    hace 1 mes


    Barcelona, España K-LAGAN A tiempo completo

    Delivery Manager Location: Barcelona, hybrid. In K-LAGAN we are waiting for you to continue growing together! We are an international strategic company of technological services, essentially committed to its team and to society. We offer solutions in IT services, engineering developments, electronics, and R&D projects. Our commitment is to hire...


  • Barcelona, España Zurich Insurance Company A tiempo completo

    Our opportunity Join our dynamic IT team dedicated to: • Delivering high-quality IT services that meet the needs of our clients and staff • Implementing and managing service delivery processes, metrics, and reporting • Continuously improving our IT service delivery standards and practices As an IT Service Delivery Manager, you will oversee...

  • Sales Account Manager

    hace 7 días


    Barcelona, España Culture Group A tiempo completo

    We are recruiting on behalf of a leading innovative engagement technology company with a global presence. Our client specializes in developing products, custom solutions, and professional services in the engagement, rewards, incentives, and branded payments industries.As an Account Manager, you will play a crucial role in developing customer relationships to...

  • Sales Account Manager

    hace 3 días


    Barcelona, España Culture Group A tiempo completo

    We are recruiting on behalf of a leading innovative engagement technology company with a global presence. Our client specializes in developing products, custom solutions, and professional services in the engagement, rewards, incentives, and branded payments industries. As an Account Manager, you will play a crucial role in developing customer relationships...

  • Account Manager

    hace 1 mes


    Barcelona, España BSP executive A tiempo completo

    **¿Dónde trabajarás?**: Es una compañía con más de 35 años de experiência en el mercado de las TIC. **¿Qué harás?**: - Buscamos un Account Manager para incorporarse al departamento comercial de recambios, accesorios y consumibles (computing y printing), buscamos a una persona organizada, proactiva, responsable, flexible ante los cambios y que...