French Speaking
hace 2 semanas
**Location**
- Barcelona, Spain**Language**
- French***
**Description**:
**Why join us?**
Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.
We are looking for an **French speaking - Remote Support Engineer** to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries. The team of Remote Support Engineers are part of the 3D Solution Services Team within the Global Aftermarket 3D Organization and.
Our Remote Support Engineers are responsible for remotely resolving the technical issues of customers, identifying the parts required and the convenience of sending a Field Services Engineer to repair the product onsite.
**What we offer you**
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits at Webhelp:
- Full-time contract: 39 hours/week.
- Monday - Friday from 09:00 to 18:00.
- Competitive salary and performance bonus: on-target earnings between 24,000 - 27,000 euros gross/year, depending on the seniority level.
- Great office location in Barcelona.
- Friends hunting (referral) bonus.
- Full paid training about the company and the project you will be working on.
- Career development program and specialized courses.
- Opportunities for a career abroad through the Webhelp International Mobility Program.
What you’ll experience at Webhelp
As a **Remote Support Engineer** in our team, you will:
- Trigger an onsite interaction (parts and/or FSE dispatch) in case the issue cannot be fixed remotely.
- Keep customers informed of the status of their case, elevating issues as needed within the Support Organization and ensuring that Service Level Agreements are met.
- Document case history and interactions with customer to ensure proper handover to field, product/case history tracking and reporting. (Issue, Customer Inputs, Data Gathered, Troubleshooting performed, etc.).
- Contribute to maintain the Knowledge Mgmt. System, sharing the knowledge with the rest of the organization.
- Assist Field Service Engineers during onsite troubleshooting.
- Build a professional relationship with the primary accounts assigned though specific customer needs understanding and installed base knowledge that generates mutual trust and enhances customer experience.
- Master Technical knowledge on Meltio 3D printing products and technologies and transmit this knowledge to customers and peers.
**We’ll be a great match if you**:
- Have a native level of French language and advanced English.
- Possess strong technical background with BA in Science/Engineering (Mechanical, Industrial, Electrical, or equivalent).
- Technicians with a strong background in technical troubleshooting without an engineering degree are welcome to apply.
- Ability to work collaboratively in an ethnically, linguistically, and culturally diverse environment.
- Share our values of commitment, unity, integrity, recognition, and WOW.
**We´ll value if you**:
- Can follow and read electrical/electronic diagrams.
- Have experience in a customer facing role.
- Possess experience in Additive Manufacturing technology, 3D Modeling Software, CAM software - and/or 3D printing workflows will be valued.
- Come with experience in Robotics or Computer Numerical Control for machining will be valued.
**Don’t meet every single requirement?**
**Who we are**
Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.
**If this sounds like you, join us at Webhelp**
**Webhelp is an equal-opportunity employer
-
French Speaking Telesales Agent
hace 1 mes
Barcelona, España Recruitment Direct A tiempo completoDescription French Speaking Telesales AgentBarcelona, Spain€35,000 + commissionThis is a Monday to Friday role, 40 hours per week.Excellent opportunity to join this leading company in their industry.This role involves outbound sales calls - b2b, contacting potential customers to persuade them to purchase the company products.Candidates must...
-
French-speaking Customer Representative
hace 1 mes
Barcelona, España City Job Offers A tiempo completo**French-speaking Customer Representative - Wellness & Health Industry in Barcelona** Are you a native French speaker and want to live in Barcelona? We are looking for French speakers to provide quality Customer Service for an important company in Barcelona. **French-speaking Customer Service Agent in Barcelona** **Your profile**: - Your first language...
-
French & Spanish Speaking Account Manager
hace 1 mes
Barcelona, España Recruitment Direct Ltd A tiempo completo**French & Spanish Speaking Account Manager** **Barcelona, Spain** **€32,000 per year + relocation assistance** Excellent opportunity to join this expanding company, dealing with customers over the phone, advising them to ensure they are receiving the right products and maximising revenue. The role will require calling customers regularly to obtain...
-
French & Italian Speaking Account Manager
hace 1 mes
Barcelona, España Recruitment Direct Ltd A tiempo completo**French & Italian Speaking Account Manager** **Barcelona, Spain** **€32,000 per year + relocation assistance** Excellent opportunity to join this expanding company, dealing with customers over the phone, advising them to ensure they are receiving the right products and maximising revenue. The role will require calling customers regularly to obtain...
-
French & Romanian Speaking Account Manager
hace 1 mes
Barcelona, España Recruitment Direct Ltd A tiempo completo**French & Romanian Speaking Account Manager** **Barcelona, Spain** **€32,000 per year + relocation assistance** Excellent opportunity to join this expanding company, dealing with customers over the phone, advising them to ensure they are receiving the right products and maximising revenue. The role will require calling customers regularly to obtain...
-
French-speaking Customer Service Agent in The
hace 4 semanas
Barcelona, España City Job Offers A tiempo completoAre you fluent in French and passionate about the sports retail industry? Embrace the chance to live and work in Barcelona! We're on the lookout for enthusiastic French-speaking Customer Service Agents to enhance our team, offering an innovative experience in the sports retail sector. **French-speaking Customer Service Agent at Fashion Industry** **The...
-
Long-term, Full-time, Live-out, French-speaking
hace 4 semanas
Barcelona, España International Nanny A tiempo completo**LONG-TERM, FULL-TIME, LIVE-OUT FRENCH-SPEAKING MATERNITY NANNY IN BARCELONA** **Position: Maternity Nanny** **Location: Barcelona, Spain** **Work: Full-time live-out** **Start Date: 7th July 2024** **Salary: 1,800 EUR net PCM** **Details of the assignment**: A lovely international family is relocating to Barcelona, Spain in July and is actively...
-
Barcelona, España City Job Offers A tiempo completoAre you fluent in French and passionate about the sports retail industry? Embrace the chance to live and work in Barcelona! We're on the lookout for enthusiastic French-speaking Customer Service Agents to enhance our team, offering an innovative experience in the sports retail sector. **French-speaking Customer Service Agent at Fashion Industry** **The...
-
French and English Speaking Inside Sales
hace 4 semanas
Barcelona, España Webhelp A tiempo completo**Sales** **Location** - Barcelona, Spain**Language** - French*** **Description**: **French and English Speaking Inside Sales Representative** **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** **French and English...
-
Sales Development Representative, French Speaking
hace 2 semanas
Barcelona, España CrowdStrike A tiempo completoSales Development Representative, French Speaking page is loaded Sales Development Representative, French Speaking Apply locations Spain - Barcelona time type Full time posted on Posted Today job requisition id R18440 #WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception,...
-
French Speaking Customer Representative
hace 6 días
Barcelona, España Webhelp A tiempo completo**Advisor** **Location** - Barcelona, Spain**Language** - French*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** French Speaking Customer Representative** to join our exciting projects, with...
-
French Speaking Customer Representative
hace 6 días
Barcelona, España Webhelp A tiempo completo**Advisor** **Location** - Barcelona, Spain*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** French Speaking Customer Representative** to join our exciting projects, with leading brands from tech,...
-
Sales Representative
hace 6 días
Barcelona, España HireOn Ltd A tiempo completoHireOn Recruitment Ltd. is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Sales Representative for their Barcelona office. Position: Sales Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: 19 000 euro gross/year + 5000 euro net bonuses. Full-time, long-term contract. Employee...
-
Bilingual French
hace 1 mes
Barcelona, España Multilingual Jobs Worldwide A tiempo completoBilingual French & Spanish-Speaking Operations Manager in Barcelona, Spain **Job details**: **Location** Barcelona **Discipline** - Customer Service**Reference** 36239 **Contact Name** Maxime Jeanne **Job description**: **RESPONSABLE DE PROJET** Notre client recrute sur Barcelone un(e) Responsable de Projet. Le(la) Responsable de Projet garantit la...
-
Looking For A French Speaking Intern Project Coordinator
hace 4 semanas
Barcelona, España Klaud9 Singapore A tiempo completoLOOKING FOR A FRENCH SPEAKING INTERN PROJECT COORDINATOR (REMOTE ROLE)Business Studies and/or Management Science, Communication and Information SciencesWe are a passionate team of photographers and creatives who developed Klaud9, an online platform to enable any business to have access to affordable professional photo and video shoots. We are seeking a...
-
Associate, Client Solutions
hace 4 días
Barcelona, España GLG A tiempo completoGLG is seeking a French Speaking Associate to support GLG's Private Equity business in Europe. As part of the wider Private Equity team based in Barcelona. The Associate will be responsible for recruiting experts for GLG Client projects focusing on a range of industry sectors, to participate in 1:1 telephone consultations, private meetings and for other...
-
French Speaking Tehcnical Support Agent
hace 4 semanas
Barcelona, España SpotON Connections A tiempo completoOur international client is looking for a native French and high English level technical service representative for one of their clients related with Printers. **Responsibilities** - Answer inbound calls from customers to provide after-sales support, schedule appointments, provide information, as well as other services as requested by the company within...
-
Barcelona, España Comdata Group A tiempo completoKONECTA Group is currently recruiting French speaking agent + English advanced to join our multilingual team within Catalonia ! 39 hours per week - Monday to Sunday with a minimum of two weekends off per month Permanent Contract Starting date : 30/05/24 **REQUIREMENTS**: - French native speaker with advanced level in English - Excellent communication...
-
Elena Busca Canguro O Niñera
hace 1 semana
Barcelona, España Sitly A tiempo completoHello! We are a family interested in French speaking babysitters. We love travelling and being able to share with the girls the opportunity of speaking and living daily activities in different languages.
-
Client Solutions Associate- French speaking
hace 4 semanas
Barcelona, España GLG A tiempo completoJob Summary GLG’s is seeking a French speaking Client Solutions Associate in Barcelona who has a strong interest in excelling at best-in-class client service in a fast paced, and team-oriented environment. This is a key role within GLG, you will be autonomously responsible for building new relationships with our experts, delivering value for...