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Technical Services
hace 1 mes
**Location Details**:EMEA, remote - United Kingdom, Romania, Serbia and Spain
At GoDaddy the future of work looks different for each team. Some teams work in the office full-events or offsites. Your hiring manager can share more about this role’s hybrid or remote time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or offsites.
**What you'll get to do...**
- Troubleshoot and optimise performance and availability on web servers such as Apache, NGiNX, php-fpm and IIS
- Troubleshoot and optimise performance and availability on database servers such as MySQL, MariaDB and SQL Server
- Perform package management using RPM, YUM and source compilation
- Understand and explain complex technical issues to non-technical individuals
- Use system timers to run jobs at regular intervals and to run jobs at a specific time
- Configure and diagnose Mail Transfer Agents
- Audit and administer system configuration to secure hosts
- Proactively monitor services to ensure customer and internal environments are up to date and configured properly
- Contribute to the completion of other department level projects, goals, or initiatives assigned by management
**Your experience should include...**
- Bachelor’s degree in an IT-related field, such as System Administration, or equivalent work experience
- Strong critical, analytical and investigative skills; ability to gather information, analyse facts and draw conclusions
- Ability to manage multiple tasks in a fast-paced, customer-focused environment
- Ability to be patient, empathetic, collaborative and tactful
- Outstanding commitment to customer and agent success
- Demonstrated passion for helping others
- Demonstrated desire to own outcomes
- Excellent written, verbal and interpersonal communication skills
- Extensive knowledge of both Media Temple and GoDaddy products
- Must be able to sit or stand at a desk for periods of up to four hours at a time
- Must be able to effectively communicate with internal and external customers via ticketing system
- Must be able to utilise a computer intermittently throughout entire shift, for periods of up to four hours at a time, and no less than 85% of the total shift time
- Ability to focus on a specific event or activity for up to four hours at a time without interruption
- Ability to accurately learn and retain new information, knowledge and skills
- Ability to efficiently manage multiple projects, with varying degrees of priority, at the same time
- LPIC-1 or equivalent work experience
- Proficient in PowerShell and Bash with individual commands and shell scripting
- Experience troubleshooting Windows and Linux Servers
- Knowledge of networking concepts (e.g., DNS, TCP/IP and firewalls)
- Understanding of how to interact with virtualisation on Windows and Linux systems
- Ability to send text files and output streams through text utility filters to modify the output using standard UNIX commands
- Ability to use the Windows and Linux commands to manage files and directories
- Ability to perform process management
- Ability to manipulate files and text data using regular expressions
- Ability to update local configuration using server-side text editors
- Ability to control file and directory access through the proper use of permissions and ownerships
- Ability to create and manage hard and symbolic links to a file
- Advanced understanding of the Filesystem Hierarchy Standard (FHS), including typical file locations and directory classifications
- Basic experience with Structured Query Language
- Advanced understanding of “systemd”
- GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information or any other basis prohibited by applicable country or local laws._
**GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.**
**Job ID** R016527
