Technical Support Manager

hace 6 días


Malaga, España STANDBY Consultores A tiempo completo

Our client is a **multinational company** focused on **finding solutions to real problems** using cutting-edge technologies. Integrated in a **multinational holding** composed of **more than 20 companies** from different sectors, its mission is to lead all the technological developments of the group.

For the development of their IT Center on the Costa del Sol (Spain), **STANDBY** is looking for a **Technical Support Manager.**

**Minimum Job Requirements**:
+ The mission of this role is the development of a customer support system for one of the group's banks
+ The person in this position will create the knowledge base of the user experience, starting with the support in the use of a customer identification app
+ The technical support manager will be responsible for managing the ticketing system, in collaboration with the Q team
+ The person filling this position will build up the support team over time, based on the different functions of telephone support, ticket handling, etc.

**Knowledge, Skills and Abilities Required**:
+ Proven working experience as a Technical Support Manager
+ Experience in managing support ticketing systems and ticketing tools
+ Bilingual in spoken and written English (non-negotiable)
+ Proactive attitude and customer service oriented
+ Someone who is willing and able to create a user support system
+ Someone who wants to be responsible for the support team in the future
+ Some flexibility, in the initial phase of support for the use of the apps the service will be on US Eastern Standard Time; thereafter, it will be European time

**Professional Offer**:
+ Fully stable position
+ Salary range among the most competitive in the market
+ Medical insurance with no co-payments
+ Flexible remote work
+ Intensive working hours in summer
+ Extra holiday days
+ Training and refresher courses
+ Multinational environment, working in English
+ Join a team with the best European talent

You can also press the button to **join the job offer. **If you can't see the button, it's because the offer is no longer available. **You can still send us your CV for future professional opportunities.



  • Malaga, España Fyte A tiempo completo

    Desde Fyte estamos buscando a un International Technical Support con un nível de francés MUY alto. Se trata de una multinacional referente en su sector situada en Málaga pero con presencia en diferentes puntos internacionales. **Dependiendo del manager de departamento, tus funciones serán**: Resolución de consultas técnicas Soporte mediante...


  • Malaga, España RAW iGaming Ltd A tiempo completo

    As a Technical Support Engineer, you will play a crucial role in providing technical assistance and support to customers, ensuring the smooth operation and troubleshooting of hardware and software products. Your primary responsibility is to address customer queries, resolve technical issues, and deliver excellent customer service. **Responsibilities**: -...


  • Malaga, España Recruitment Direct Ltd A tiempo completo

    **Swedish Speaking Technical Support Advisor** **Benalmadena, Spain** €18,400 + bonus + relocation of €500 **Responsibilities**: The advisor is responsible for the handling of technical customer contacts for a variety of products mainly inbound via different communication canals. He/she must give information in a practical and clear manner within the...


  • Malaga, España Recruitment Direct Ltd A tiempo completo

    **Danish Speaking Technical Support Advisor** **Benalmadena, Spain** €18,400 + bonus **Responsibilities**: The advisor is responsible for the handling of technical customer contacts for a variety of products mainly inbound via different communication canals. He/she must give information in a practical and clear manner within the set parameters. This...


  • Malaga, España Recruitment Direct Ltd A tiempo completo

    **French Speaking Technical Support Advisor** **Benalmadena, Spain** Basic salary €18,400 + bonus = €20,200 OTE **Job Overview** The advisor is responsible for the handling of technical customer contacts for a variety of products mainly inbound via different communication canals. He/she must give information in a practical and clear manner within the...


  • Malaga, España City Job Offers A tiempo completo

    **Swedish-speaking Technical Support in Málaga** Are you a proactive communicator? Do you speak Swedish and want to be part of the IT world? “Costa del Sol” awaits you! If you plan to move to a great city, Málaga is the best option! **Swedish-speaking Tech Support in Málaga** We are looking for Swedish speakers who want to improve their technical...


  • Malaga, España City Job Offers A tiempo completo

    **Danish-speaking Technical Support in Málaga** Are you a proactive communicator? Do you speak Danish and want to be part of the IT world? “Costa del Sol” awaits you! If you plan to move to a great city, Málaga is the best option! **Danish-speaking Tech Support in Málaga** We are looking for Danish speakers who want to improve their technical...


  • Malaga, España City Job Offers A tiempo completo

    **French-speaking Technical Support in Málaga** Are you a proactive communicator? Do you speak French and want to be part of the IT world? “Costa del Sol” awaits you! If you plan to move to another city, Málaga is a good option! **French-speaking Tech Support in Málaga** We are looking for French speakers who want to improve their technical...


  • Malaga, España Golden Race A tiempo completo

    **What does our company do?**: GoldenRace is a global market leader for virtual sports betting. We are a growing team of motivated professionals from many backgrounds and disciplines, operating together in a positive and supportive environment to grow and excel as one of the most promising and rapidly expanding companies in the betting industry. Join us to...


  • Malaga, España Derivco A tiempo completo

    Job Profile Summary: JOIN THE TECH REVOLUTION WITH DERIVCO! Are you ready to be part of a global tech business shaping the future of the iGaming industry? With over 25 years of experience fuelling global platforms and payment processing, Derivco has been a game-changer in the iGaming world. We're not just a tech company - we're the engine room behind...

  • Technical Support

    hace 48 minutos


    Malaga, España Spot On Sp. z o.o A tiempo completo

    As a Technical Support, you will be responsible for handling customer technical support queries through various channels in a timely manner. **Detailed Duties and Responsibilities**: - Gather and document all relevant information into the system to insure a high level of service is delivered. - Keep up to date with all new developments in the technical...


  • Malaga, España Palo Alto Networks A tiempo completo

    **Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...


  • Malaga, España City Job Offers A tiempo completo

    **French-speaking Technical Support in Málaga** Are you a proactive communicator? Do you speak French and want to be part of the IT world? “Costa del Sol” awaits you! If you plan to move to another city, Málaga is a good option! **French-speaking Tech Support in Málaga** We are looking for French speakers who want to improve their technical...


  • Malaga, España City Job Offers A tiempo completo

    **Danish-speaking Technical Support in Málaga** Are you a proactive communicator? Do you speak Danish and want to be part of the IT world? “Costa del Sol” awaits you! If you plan to move to a great city, Málaga is the best option! **Danish-speaking Tech Support in Málaga** We are looking for Danish speakers who want to improve their technical...


  • Malaga, España City Job Offers A tiempo completo

    **Swedish-speaking Technical Support in Málaga** Are you a proactive communicator? Do you speak Swedish and want to be part of the IT world? “Costa del Sol” awaits you! If you plan to move to a great city, Málaga is the best option! **Swedish-speaking Tech Support in Málaga** We are looking for Swedish speakers who want to improve their technical...

  • Technical Support

    hace 2 días


    Malaga, España Page Personnel España A tiempo completo

    Te incorporarás en el departamento de sistemas realizando las siguientes funciones: - Administración de servidores - Preparar equipos - Reparación de Moviles - Recoger las consultas de los usuarios Compañía ubicada en Málaga|Líder en el sector financiero Buscamos un profesional con 1 o 2 años de experiência, que busque nuevos proyectos donde...


  • Malaga, España ISO A tiempo completo

    Company Description At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions. Our global team uses AI, machine learning, automation, and other emerging technologies to collect and...


  • Malaga, España Vodafone A tiempo completo

    **Description**: The IT Solution Design Authority focusses upon conducting technical analysis enabling the translation of the technical vision into a holistic solution design of future capabilities and features, including external dependencies, cross-domain integrations (APIs), and technical enablers/stories. Typically reports to the Senior IT Solution...


  • Malaga, España Palo Alto Networks A tiempo completo

    Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...


  • Malaga, España VML MAP A tiempo completo

    Do you have experience managing and implementing IT projects with a hands-on and agile approach? Do you follow processes that keep you "on the ball" while also sharing your own opinion? Would you like to develop your skills working for well-known, successful international brands? Then you might be just the Technical Project Manager we're looking for. **What...