Consumer Experience Executive

hace 13 horas


Barcelona, España ASICS A tiempo completo

**Consumer Experience Executive**: APPLY NOW

**_Mission:_**

Ensure that ASICS consumers receive the best possible service when contacting our EMEA Consumer Experience Contact Hub.

**_Role:_**
- Manage queries relating to our E-commerce business using the software tools provided
- Use our CRM and ticketing system to enter and manage data relating to our consumers
- Collaborate with internal and external partners (e.g. other departments, warehouse, couriers)
- Contribute to and support the implementation of the Global Consumer Experience Strategy into local markets (ie. defining service protocols, monitoring and reviewing information shared with consumers etc.)

**_Requirements:_**
- ** Service-led mindset**:

- ** High level of English. Any other European language will be valuable.**:

- ** 2 years’ work experience in a similar position will be an advantage**:

- Ability to work both individually and as part of a team
- Strong interpersonal skills / good communicator
- Empathetic, good listener
- Flexible and proactive with the ability to react and adapt to change
- Problem solver and creative thinker
- Affinity with sports
- Studies: Higher education, Bachelor Degree or Degree in Sport science and physical activity or Business Administration.

**_Join our team_**

When you join ASICS, you join a family and become part of something special. We know that sport means so much more than physical activity alone. It’s about coming together, sharing experiences, and enhancing our all-around wellbeing.

That’s why we practice what we preach. You’ll join a company focused on creating an inclusive environment that fosters diversity and individualism, healthy bodies, and healthy minds. As an employer, we offer a range of benefits and services to our people to experience the positive impact of movement, every day.



  • Barcelona, España ASICS A tiempo completo

    **Consumer Experience Executive w/ native level of German **:APPLY NOW **_Mission:_** Ensure that ASICS consumers receive the best possible service when contacting our EMEA Consumer Experience Contact Hub. **_Role:_** - Manage queries relating to our E-commerce business using the software tools provided - Use our CRM and ticketing system to enter and...


  • Barcelona, Barcelona, España Isdin A tiempo completo

    About UsWe are an international dermocosmetic company with a clear purpose: Inspire everyone we touch to enjoy healthy, happy, beautiful lives. Our mission is to be a force for change towards a more sustainable world.What We Are Looking ForWe are looking for a highly skilled Global Consumer Experience Specialist who will join our team and contribute to our...


  • Barcelona, España Babel Profiles S.L A tiempo completo

    Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak German on a native level, then this is an amazing professional opportunity for you! ASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and...


  • Barcelona, Barcelona, España Randstad A tiempo completo

    We are looking for highly skilled professionals to join our Consumer Experience team as Executive Experience Specialists in the sports industry. Our client, a renowned Japanese multinational corporation, is seeking individuals with native-level Swedish and high English proficiency (C1 minimum) to manage customer experience across various touchpoints. The...


  • Barcelona, Barcelona, España Edreams Odigeo A tiempo completo

    Company OvervieweDreams ODIGEO is a leading travel tech company, revolutionising the travel booking experience through consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program.We're a diverse team of 1400 employees from over 50 different nationalities, working together to deliver an exceptional...


  • Barcelona, España Edreams Odigeo A tiempo completo

    .As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, based in our Barcelona office. This role involves managing consumer regulatory complaints, directly reporting to the VIP Customer Communications...


  • Barcelona, España Edreams Odigeo A tiempo completo

    .As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, based in our Barcelona office. This role involves managing consumer regulatory complaints, directly reporting to the VIP Customer Communications...


  • Barcelona, España Edreams Odigeo A tiempo completo

    .As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, based in our Barcelona office. This role involves managing consumer regulatory complaints, directly reporting to the VIP Customer Communications...


  • Barcelona, Barcelona, España Keller Executive Search A tiempo completo

    Keller Executive Search is excited to offer an opportunity for a skilled Visual Experience Designer. As a member of our dynamic team, you will be responsible for creating visually stunning graphics and materials using Adobe Creative Suite. A strong attention to detail, excellent artistic skills, and ability to manage multiple projects are essential. This...

  • Executive Purchaser

    hace 3 semanas


    Barcelona, Barcelona, España Morgan Philips Executive Search A tiempo completo

    Job DescriptionMorgan Philips Executive Search seeks an experienced Executive Purchaser to join our team in Granollers, Catalonia, Spain. As a key member of our procurement team, you will be responsible for negotiating and managing contracts with suppliers to ensure timely and cost-effective delivery of goods and services.Key Responsibilities:Negotiate and...


  • Barcelona, Barcelona, España Edreams Odigeo A tiempo completo

    As a visionary in the travel industry, you have an opportunity to take your career to new heights with eDreams ODIGEO. We're seeking an experienced VIP Customer Communications Executive (English Native) to join our eDreams ODIGEO Communications team, based in Barcelona. This role will allow you to manage sensitive complaints and provide exceptional service...

  • Regulatory Case Manager

    hace 1 semana


    Barcelona, Barcelona, España Edreams Odigeo A tiempo completo

    At Edreams Odigeo, we're seeking an experienced Regulatory Case Executive to join our Communications team in Barcelona. This role offers a unique opportunity to explore multiple eDO business areas, improve knowledge of regulations, and work cross-functionally.About the RoleThe Regulatory Case Executive will manage consumer regulatory complaints, data...


  • Barcelona, España Edreams Odigeo A tiempo completo

    .As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, based in our Barcelona office. This role involves managing consumer regulatory complaints, directly reporting to the VIP Customer Communications...


  • Barcelona, España Walters People A tiempo completo

    An excellent opportunity as Ecommerce/Customer Service Executive B2C is available now in Barcelona within an important multinational of the luxury sector. **About the job**: In the position of Ecommerce/Customer Service Executive B2C, you will be responsible to deliver outstanding experiences with an efficient team and relaying insights from consumers...


  • Barcelona, Barcelona, España Edreams Odigeo A tiempo completo

    Company Overview: eDreams ODIGEO is a leading online travel agency, and we're looking for an experienced Regulatory Case Executive to join our Communications team in Barcelona.Job Description: As a Regulatory Case Executive, you will be responsible for managing consumer regulatory complaints, data protection rights cases, and collaborating with Legal...


  • Barcelona, Barcelona, España Edreams Odigeo A tiempo completo

    We're seeking an experienced Regulatory Case Executive to join our Communications team in Barcelona, Spain. As a key member of our team, you'll be responsible for managing consumer regulatory complaints, data protection cases, and coordinating with Legal Counsels to ensure exceptional service.Key Responsibilities:Manage legal customer complaints, including...


  • Barcelona, España Nestlé Sa A tiempo completo

    .We believe pets and people are better together. Here at PURINA, many of us are pet owners too so we know first-hand how important pets are in people's lives. We're committed to creating nutritious foods that will keep cats and dogs of all ages happy, healthy, and content. We are looking for a NPPE Consumer Journey Expert for Nestlé Purina Petcare European...


  • Barcelona, España Nestlé Sa A tiempo completo

    .We believe pets and people are better together.Here at PURINA, many of us are pet owners too so we know first-hand how important pets are in people's lives. We're committed to creating nutritious foods that will keep cats and dogs of all ages happy, healthy, and content.We are looking for a NPPE Consumer Journey Expert for Nestlé Purina Petcare European...


  • Barcelona, España Nestlé Sa A tiempo completo

    .We believe pets and people are better together.Here at PURINA, many of us are pet owners too so we know first-hand how important pets are in people's lives. We're committed to creating nutritious foods that will keep cats and dogs of all ages happy, healthy, and content.We are looking for a NPPE Consumer Journey Expert for Nestlé Purina Petcare European...


  • Barcelona, España Guided Solutions A tiempo completo

    Our client is a manufacturer of market-leading medical aesthetic device technologies and is the world’s Fastest growing Women’s Health Company, Due to their continued growth they are now looking for a Consumer Insights Manager Europe to join their team in Barcelona. This role is accountable for the successful understanding of the company’s...