Field Force Effectiveness Manager

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at .

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As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Business Intelligence

Job Category:

Professional

All Job Posting Locations:

Madrid, Spain

Job Description:Key ResponsibilitiesIncentive Strategy, Design & Governance

• Design, implement, maintain, and continuously enhance incentive compensation plans.
• Define performance metrics, sales objectives, business rules, and governance frameworks.
• Ensure alignment between company strategy, commercial priorities, and field force execution.

Incentive Performance Management

• Monitor performance results, target achievement, and incentive payouts.
• Assess incentive effectiveness and recommend adjustments to improve business outcomes and sales behaviors.
• Conduct incentive simulations and scenario analyses.

Field Force Effectiveness (FFE) & Commercial Optimization

• Lead sales force sizing, territory design, customer segmentation, resource allocation, and coverage optimization initiatives.
• Develop data-driven recommendations to maximize commercial effectiveness and return on investment.

Business Analytics & Decision Support

• Develop and maintain dashboards, reports, and analytical tools.
• Provide ad hoc analyses and strategic insights to Commercial Leadership, Business Intelligence, and senior management.
• Support data-driven decision-making across the organization.

Strategic Planning & Forecasting

• Contribute to forecasting, business planning, and strategic planning processes.
• Evaluate commercial investment opportunities and support resource allocation decisions.

Stakeholder Management & Cross-Functional Collaboration

• Partner with Commercial, Finance, Human Resources, Compliance, Commercial Excellence, and other business stakeholders.
• Act as the primary point of contact and subject matter expert for incentive compensation and field force effectiveness topics.

Data Quality, Governance & Compliance

• Ensure the quality, integrity, consistency, and traceability of data used in incentive and FFE processes.
• Support audits, compliance reviews, and governance requirements related to compensation and sales force management.

Process Excellence, Automation & Continuous Improvement

• Drive process standardization, automation, and operational efficiency initiatives.
• Identify opportunities to simplify workflows and reduce administrative burden.

Knowledge Management & Documentation Governance

• Own documentation management and information governance for incentive and FFE processes.
• Ensure methodologies, policies, procedures, calculation rules, technical documentation, training materials, and supporting records are maintained, updated, accessible, and audit-ready.
• Elaborate and orchestrate proper all document management of incentives communication and calculations.

Benchmarking & Best Practices

• Conduct internal and external benchmarking of incentive models, sales force structures, and industry best practices.
• Incorporate market insights and innovative approaches into program design and optimization.

Other Key Activities Required:

• Project Management & Execution
• Team Management
• Relationship Building

REQUIREMENTSDomain Expertise

• Deep knowledge of incentive compensation models, sales force effectiveness, territory design, targeting and segmentation methodologies.
• Strong understanding of commercial performance drivers, field force productivity metrics, forecasting processes, and business planning principles.
• Ability to translate business strategy into measurable objectives, incentive frameworks, and resource allocation recommendations.
• Stays up to date with industry trends, incentive design best practices, analytics methodologies, and pharmaceutical commercial excellence practices.
• Experience a