Bilingual Contact Center Lead — Guest Experience
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AIRE Ancient Baths Copenhagen is seeking a Contact Center Supervisor to lead the Booking Agents team on your shift, ensuring operations meet company standards and deliver exceptional customer service.
¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación.
You will supervise schedule adherence, breaks, and on-duty coverage, while coaching agents to improve performance.
Fluency in English and Spanish is required, with prior leadership in an English-speaking contact center. xghoner
Experience in hospitality or wellness is a plus.
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