Dutch-Speaking Customer Expert: Work Remotely from Greece

Hace 1 día

Valencia, Comunidad Valenciana, España Cross Border Talents Jornada completa

Turn your Dutch into a new life abroad.

Our client, a leading e-commerce company, is looking for native-level Dutch speakers to join its customer support team. No customer service experience needed. You get full training, a relocation package, and a clear path to grow.

What you'll do
  • Be the first point of contact for customers and partners via phone, chat, and email
  • Handle after-sales topics: order status, product details, invoicing, and complaints
  • Work with a range of internal and external tools to find fast, accurate solutions
  • Take on escalated cases and turn them into satisfied customers
  • Grow into roles such as mentor, trainer, or Quality Assurance specialist
What we're looking for
  • C1 Dutch
  • English at B2 level (used for training)
  • Good problem-solving skills and a creative approach
  • Experience in sales or a customer-facing role is a plus, but not required
What's in it for you

Compensation

  • €1,300 gross/month × 14 salaries
  • Productivity bonus of up to 15% of your gross salary, based on target achievement
  • €450 gross bonus after completing your training
  • €450 gross loyalty bonus after 12 months

Relocation support

  • Flight reimbursement from anywhere in Europe
  • 21 days of hotel accommodation on arrival
  • Free assistance from a housing agency to xghoner find long-term accommodation

Career growth

  • Paid training from day one
  • Cross-skilling across phone, chat, and email
  • Progression paths into mentor, trainer, and QA roles
The details
  • Work model: Remote from Greece
  • Schedule: Monday to Friday, rotating shifts between 07:00 and 23:00, with occasional weekends


La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.
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