Custom Programs Coordinator
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Key Responsibilities
- Coordinate the operational planning and delivery of customized executive education programs from preparation through post-program follow-up.
- Manage participant registration, communications and program documentation.
- Coordinate logistics, including classrooms, technology, learning materials, catering and other operational requirements.
- Support faculty and clients throughout the program, ensuring all operational needs are anticipated and addressed.
- Collaborate closely with internal teams, including Operations, IT, Learning Innovation and other support functions, to ensure smooth program execution.
- Monitor program delivery, proactively resolve operational issues and ensure the highest standards of quality and service.
- Maintain accurate program information and support administrative processes related to program delivery.
- Contribute to continuous improvement initiatives by identifying opportunities to enhance efficiency, participant experience and operational excellence.
What we're looking for
- Bachelor's degree.
- 2–5 years of experience in project coordination, operations, event management or customer service.
- Excellent organizational skills with the ability to manage multiple priorities simultaneously.
- Strong communication and relationship-building skills, with a customer-oriented mindset. xghoner
- Fluent in English and Spanish.
- A proactive, collaborative and detail-oriented professional who enjoys working in a dynamic, international environment and is committed to delivering an exceptional experience
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