Strategic Head of Customer Service, Iberia

VELUX in Madrid seeks a Head of Customer Service to lead the Market's CS operations. You will design strategy, own CRM across multiple touchpoints, and elevate customer satisfaction while driving financial performance.Lead and develop a high‑performing team, collaborate with sales, marketing and global operations, and implement process improvements for a...

VELUX in Madrid seeks a Head of Customer Service to lead the Market's CS operations. You will design strategy, own CRM across multiple touchpoints, and elevate customer satisfaction while driving financial performance.Lead and develop a high‑performing team, collaborate with sales, marketing and global operations, and implement process improvements for a...

At VELUX, we give you the chance to grow. To shape your own career. To be part of a company that leads the market in sustainable indoor living. A company that aspires to transform the life of both people and planet. We offer you a world of opportunities - if you have the ability and the drive to take them.¿Quiere presentar una candidatura? Asegúrese de que...

At VELUX, we give you the chance to grow. To shape your own career. To be part of a company that leads the market in sustainable indoor living. A company that aspires to transform the life of both people and planet. We offer you a world of opportunities - if you have the ability and the drive to take them. The Head of Customer Service will be an integral...

At VELUX, we give you the chance to grow. To shape your own career. To be part of a company that leads the market in sustainable indoor living. A company that aspires to transform the life of both people and planet. We offer you a world of opportunities – if you have the ability and the drive to take them. The Head of Customer Service will be an integral...

At VELUX, we give you the chance to grow. To shape your own career. To be part of a company that leads the market in sustainable indoor living. A company that aspires to transform the life of both people and planet. We offer you a world of opportunities – if you have the ability and the drive to take them.The Head of Customer Service will be an integral...

VELUX Group is seeking a strategic Head of Customer Service to lead the market's CS operations, design and execute customer service strategy, own CRM across website, contact center, chatbot and technicians, and ensure seamless delivery from first contact to after-sales. You will lead a high-performing team, drive efficiency, manage the CS P&L, collaborate...

Morgan Philips Executive Search is seeking a Head of Customer Service Iberia for its Madrid-based subsidiary. You will own the Customer Service function across Spain and Portugal, leading experience and transformation initiatives.You will drive service excellence, manage budgets and KPIs, and partner with commercial leadership to fuel growth while building...

At VELUX, we give you the chance to grow. To shape your own career. To be part of a company that leads the market in sustainable indoor living. A company that aspires to transform the life of both people and planet. We offer you a world of opportunities - if you have the ability and the drive to take them.The Head of Customer Service will be an integral part...