VIP Guest Relations

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 46 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations. The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of...

Barceló Group busca profesional para gestionar la satisfacción de clientes en hoteles del grupo, atendiendo incidencias, sugerencias y reclamaciones durante la estancia.Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato.Se actuará como puente entre huésped y...

Barceló Group busca profesional para gestionar la satisfacción de clientes en hoteles del grupo, atendiendo incidencias, sugerencias y reclamaciones durante la estancia. Se actuará como puente entre huésped y dirección, identificando quejas y coordinando su resolución con los departamentos pertinentes. Se valoran formación específica en calidad...

Description POSITION SUMMARY   Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard...

The Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s...

DescriptionHire Resolve is currently seeking a sophisticated and professional Front Office Specialist to join an elite team at a premier 5-star luxury hotel in Andorra, Southwest Europe. This is an incredible opportunity to advance your career in a high-end international destination.As the first point of contact, you will be responsible for providing a...

Barceló GroupBarceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms. Our commitment to...

Celebrity Cruises seeks a Concierge to own the guest’s Group, Loyalty & Concierge Class experience aboard our luxury ships. You will coordinate with Guests, Groups/Wedding/Events/Charter teams, Loyalty Corporate, and Hotel and Marine departments to deliver seamless, personalized service and anticipate guest needs.You will join a team of Concierges and be...