Field Service Engineer

## Field Service Engineer

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- Next Generation SequencingCandidatar-selocations: Spain: Madrid: Barcelona: Madridtime type: Tempo integralposted on: Publicado hojejob requisition id: 2 Na Roche, você pode-se apresentar como você mesmo, abraçado pelas qualidades únicas que traz.

Nossa cultura incentiva a expressão pessoal, o diálogo aberto e as conexões genuínas, onde você é valorizado e respeitado por quem você é, e permitindo que você prospere tanto pessoal como profissionalmente.

É assim que pretendemos prevenir, deter e curar doenças e garantir que todos tenham acesso aos cuidados de saúde hoje e nas gerações futuras.

Junte-se à Roche, onde cada voz é importante.### A posiçãoAre you ready to be at the forefront of our diagnostic solutions? As a
Field Service Engineer
focusing on our revolutionary
SBX sequencing technology
, you will be the guarantor of maximum system uptime in our customers' laboratories.

With your technical expertise and solution-oriented mindset, you will ensure the seamless deployment of our pioneering
Next Generation Sequencing (NGS)
platform with precision and efficiency.You will become part of a highly qualified service team.

We are a community of technical experts who maintain a direct line to our sales department and molecular laboratory specialists.

Together, we manage the rollout and support of our new AXELIOS platform, supporting each other through peer-to-peer knowledge sharing.

In our team, personal responsibility and a passion for technical precision in the field of genomics are what truly count.
Your responsibilities
In this key position, you will be responsible for the operational excellence of our state-of-the-art diagnostic systems:
* Troubleshooting:
You will independently perform complex error analysis and repairs on our systems, with a particular focus on AXELIOS and its digital interfaces ;
* Installation:
You will manage the installation and commissioning of our new sequencing platforms
- from checking the customer's technical infrastructure to the final handover ;
* Maintenance:
The planning and execution of preventive maintenance intervals will be in your hands, ensuring the maximum performance of the systems at all times ;
* Advisory:
As a technical expert and competent point of contact, you will provide sound advice to our customers regarding system adjustments and the appropriate service portfolio.###
Your profile
You possess strong analytical skills and enjoy diving deep into complex mechatronic and molecular systems:
* Education:
You hold a degree in Engineering (University/Applied Sciences), are a state-certified technician, or possess a comparable qualification in Electrical Engineering, Mechatronics, or Medical Technology ;
* Experience:
Ideally you have between 3 and 5 years of professional experience in technical service and you have already had exposure to Next Generation Sequencing (NGS) or similar molecular techniques ;
* IT Expertise:
You are proficient in the configuration and diagnostics of IT interfaces as well as in handling Linux and modern network infrastructures ;
* Communication:
You communicate fluently in Spanish and have very good English skills for working within an interdisciplinary, international team of experts ;
* Mindset:
You are customer-oriented, business-minded, and characterized by a structured, independent way of working in a dynamic, innovative environment ;
* Mobility:
Due to regional deployment planning and travel times, you should ideally live in close proximity to an international airport (Madrid or Barcelona).

Furthermore, you hold a valid driver's license and have a high willingness to travel to support our customers within the EMEA-LATAM region.We kindly ask you for an up-to-date CV in English.

### Quem nós somosUm futuro mais saudável nos leva a inovar.

Juntos, mais de 100 mil funcionários em todo o mundo se dedicam ao avanço da ciência, garantindo que todos tenham acesso à saúde hoje e nas próximas gerações.

Nossos esforços resultam em mais de 26 milhões de pessoas tratadas com nossos medicamentos e mais de 30 bilhões de testes realizados usando nossos produtos de diagnóstico.

Nós nos capacitamos para explorar novas possibilidades, promover a criatividade e manter as nossas ambições altas, para fornecer soluções de saúde que mudem a vida e causem um impacto global.Vamos construir juntos um futuro mais saudável.
A Roche é um empregador que pratica políticas de igualdade de oportunidades.
### About UsAcreditamos ser necessário oferecer soluções médicas agora – mesmo quando desenvolvemos inovações para o futuro.

Nosso compromisso