Senior Technical Support Engineer
hace 1 mes
Company DescriptionOur MissionAt Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.Our Approach to WorkWe lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, togetherJob DescriptionYour CareerYou will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).Your ImpactProvide Technical Support to customers and partnersProvide configurations, troubleshooting and best practices to customersManage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely mannerProvide fault isolation and root cause analysis for technical issuesPublish Technical Support Bulletins and other technical documentation in the Knowledge BaseReview of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.#J-18808-Ljbffr
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Senior Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJoin Our Team as a Senior Technical Support EngineerAt Palo Alto Networks, we're committed to protecting the digital way of life. As a Senior Technical Support Engineer, you'll play a critical role in ensuring our customers receive exceptional support and service.About the RoleWe're seeking a highly skilled and experienced technical support engineer to join...
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Senior Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJoin Our Team as a Senior Technical Support EngineerAt Palo Alto Networks, we're committed to protecting the digital way of life. As a Senior Technical Support Engineer, you'll play a critical role in ensuring our customers receive exceptional support and service.About the RoleWe're seeking a highly skilled and experienced technical support engineer to join...
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Senior Systems Technical Support Engineer
hace 1 mes
Zaragoza, España Sas A tiempo completo.Senior Systems Technical Support Engineer - HybridAbout the jobThe Global MidTier Technical Support Engineer team is looking for a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software application and/or solutions installations by applying knowledge of a particular platform or set of industry technologies....
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Senior Technical Support Engineer
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks, Inc. in Madrid, Spain. As a key member of our technical support team, you will provide top-notch technical support to our end-user customers via phone, email, and web.Key ResponsibilitiesProvide Tier 3 level technical support to customers...
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Senior Technical Support Engineer
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks, Inc. in Madrid, Spain. As a key member of our technical support team, you will provide top-notch technical support to our end-user customers via phone, email, and web.Key ResponsibilitiesProvide Tier 3 level technical support to customers...
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Senior Systems Technical Support Specialist
hace 3 semanas
Zaragoza, Zaragoza, España Sas A tiempo completoAbout the Job:The Global MidTier Technical Support Engineer team at SAS is seeking a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software applications and/or solutions installations.As a Senior Systems Technical Support Engineer, you will:Provide technical support for customers using or troubleshooting...
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Senior Systems Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Sas A tiempo completoAbout the JobThe Global MidTier Technical Support team at SAS is seeking a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software applications and solutions. As a key member of the team, you will be responsible for resolving complex technical issues and influencing software direction.Key...
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Senior Systems Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Sas A tiempo completoAbout the JobThe Global MidTier Technical Support team at SAS is seeking a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software applications and solutions. As a key member of the team, you will be responsible for resolving complex technical issues and influencing software direction.Key...
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Senior Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJob DescriptionYour CareerAs a Senior Technical Support Engineer at Palo Alto Networks, you will be the primary point of contact for our valued customers, providing expert technical support and guidance to resolve complex post-sales concerns.Your role involves in-depth analysis of multifaceted scenarios, employing critical thinking to understand methods,...
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Senior Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJob DescriptionYour CareerAs a Senior Technical Support Engineer at Palo Alto Networks, you will be the primary point of contact for our valued customers, providing expert technical support and guidance to resolve complex post-sales concerns.Your role involves in-depth analysis of multifaceted scenarios, employing critical thinking to understand methods,...
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Senior Technical Support Specialist
hace 3 semanas
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a Technical Support Engineer, you will work closely with our valued customers to address their complex post-sales concerns, providing technical assistance and support to ensure their environments remain secure.Key ResponsibilitiesProvide technical...
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Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJob DescriptionAt Palo Alto Networks, we're seeking a highly skilled Senior Technical Support Engineer to join our team. As a key member of our cybersecurity support team, you will be responsible for providing technical assistance to our valued customers, addressing intricate post-sales concerns, and ensuring swift resolution to keep their environments...
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Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJob DescriptionAt Palo Alto Networks, we're seeking a highly skilled Senior Technical Support Engineer to join our team. As a key member of our cybersecurity support team, you will be responsible for providing technical assistance to our valued customers, addressing intricate post-sales concerns, and ensuring swift resolution to keep their environments...
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Senior Systems Technical Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Sas A tiempo completoJob SummaryWe are seeking a highly skilled Senior Systems Technical Support Engineer to join our team at SAS. As a key member of our Global MidTier Technical Support team, you will provide technical support for enterprise-class SAS software applications and solutions installations.Key Responsibilities:Provide technical support for customers using or...
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Senior Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Empresa Reconocida A tiempo completoJob DescriptionAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Empresa Reconocida. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our valued customers, ensuring their environments are secure and running smoothly.Your ResponsibilitiesProvide technical support to...
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Senior Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Empresa Reconocida A tiempo completoJob DescriptionAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Empresa Reconocida. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our valued customers, ensuring their environments are secure and running smoothly.Your ResponsibilitiesProvide technical support to...
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Technical Support Engineer
hace 2 meses
Zaragoza, España Tillster A tiempo completo.Technical Support Engineer Tier IION SITE ROLE MUST BE LOCATED / RESIDE IN MADRIDAbout The Opportunity, And YouProvide technical support for Self Service kiosk, mobile application, and online products for US and International customers.Experience troubleshooting for internal and external customers, diagnosing root causes to problems, and expeditiously...
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Senior Technical Marketing Engineer
hace 1 mes
Zaragoza, Zaragoza, España Elastic A tiempo completoUnlock the Power of ElasticElastic, the Search AI Company, is seeking a skilled Senior Technical Marketing Engineer to join our team. As a key member of our Product Marketing team, you will play a critical role in building demos that showcase the capabilities of our products.As a Senior Technical Marketing Engineer, you will be responsible for maintaining...
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Senior Technical Marketing Engineer
hace 1 mes
Zaragoza, Zaragoza, España Elastic A tiempo completoUnlock the Power of ElasticElastic, the Search AI Company, is seeking a skilled Senior Technical Marketing Engineer to join our team. As a key member of our Product Marketing team, you will play a critical role in building demos that showcase the capabilities of our products.As a Senior Technical Marketing Engineer, you will be responsible for maintaining...
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Senior Network Engineer
hace 1 mes
Zaragoza, Zaragoza, España Fortinet A tiempo completoJob Title: Senior Network Engineer - Public SectorWe are seeking a highly skilled Senior Network Engineer to join our team in Spain. As a Senior Network Engineer, you will be responsible for providing technical support to our sales organization in the public sector.Key Responsibilities:Pre-sales: Assist in qualifying sales leads from a technical...
