Head Of Operations

hace 1 semana


Barcelona, España Olala Homes A tiempo completo

.About Olala Homes Olala Homes is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a hospitality group that manages over 1200 accommodation units, such as short-term rentals, hotels, and other unique stays; as well as 10 F&B assets, across multiple countries in Europe, Asia and the Middle East. Our mission is to provide our guests with unique hospitality experiences while promoting an efficient and sustainable way of travelling with style. Since our beginning in 2014, we've expanded our operations to 17 cities and are on our way to continue growing in different markets worldwide by offering travellers smart/digital and stylish accommodations and high-level service. Your role We are seeking a dynamic and creative Head of Operations to join our team. As a Head of Operations, you will be mainly responsible for overseeing and optimizing our operational activities across all regions and reporting directly to the CEO. This is an excellent opportunity to gain hands-on experience in the vacation rental industry and contribute to the growth of our company. Your Journey Develop and implement strategic plans to optimize operational efficiency and ensure consistent high-quality service delivery across all locations. Lead and manage a diverse team of operations managers, coordinators, and support staff, providing guidance, coaching, and mentorship to ensure alignment with company objectives. Establish and maintain strong relationships with key stakeholders, including property owners, vendors, and partners, to drive collaboration and maximize business opportunities. Identify areas for process improvement and innovation, implementing best practices and technology solutions to streamline operations and enhance the guest experience. Monitor and analyze operational performance metrics, providing regular reporting and insights to senior management to support decision-making and drive continuous improvement initiatives. Ensure compliance with regulatory requirements and company policies, fostering a culture of accountability, integrity, and safety throughout the organization. For us, every day is filled with purpose. What do you bring to your trip Bachelor's degree in Business Administration, Management or a related field. Preferably a Master's degree in Sales, Finance or similar. Proven track record of success in a senior operational leadership role within the hospitality or real estate industry, with extensive experience managing multi-site operations on a global scale. Strong leadership and communication skills, with the ability to inspire and motivate teams to achieve ambitious goals in a fast-paced and dynamic environment. Strategic thinker with excellent analytical abilities and a data-driven approach to decision-making, combined with a hands-on operational mindset and a focus on execution



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