Head of Operations

hace 2 meses

Barcelona, España Olala Homes A tiempo completo

**About Olala Homes**:
Olala Homes is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a hospitality group that manages over 1200 accommodation units, such as short-term rentals, hotels, and other unique stays; as well as 10 F&B assets, across multiple countries in Europe, Asia and the Middle East. Our mission is to provide our guests with unique hospitality experiences while promoting an efficient and sustainable way of travelling with style. Since our beginning in 2014, we’ve expanded our operations to 17 cities and are on our way to continue growing in different markets worldwide by offering travellers smart/digital and stylish accommodations and high-level service.

**Your role**:
We are seeking a dynamic and creative Head of Operations to join our team. As a Head of Operations, you will be mainly responsible for overseeing and optimizing our operational activities across all regions and reporting directly to the CEO. This is an excellent opportunity to gain hands-on experience in the vacation rental industry and contribute to the growth of our company.

**Your Journey**:

- Develop and implement strategic plans to optimize operational efficiency and ensure consistent high-quality service delivery across all locations.
- Lead and manage a diverse team of operations managers, coordinators, and support staff, providing guidance, coaching, and mentorship to ensure alignment with company objectives.
- Establish and maintain strong relationships with key stakeholders, including property owners, vendors, and partners, to drive collaboration and maximize business opportunities.
- Identify areas for process improvement and innovation, implementing best practices and technology solutions to streamline operations and enhance the guest experience.
- Monitor and analyze operational performance metrics, providing regular reporting and insights to senior management to support decision-making and drive continuous improvement initiatives.
- Ensure compliance with regulatory requirements and company policies, fostering a culture of accountability, integrity, and safety throughout the organization.

For us, every day is filled with purpose.

**What do you bring to your trip**:

- Bachelor's degree in Business Administration, Management or a related field. Preferably a Master's degree in Sales, Finance or similar.
- Proven track record of success in a senior operational leadership role within the hospitality or real estate industry, with extensive experience managing multi-site operations on a global scale.
- Strong leadership and communication skills, with the ability to inspire and motivate teams to achieve ambitious goals in a fast-paced and dynamic environment.
- Strategic thinker with excellent analytical abilities and a data-driven approach to decision-making, combined with a hands-on operational mindset and a focus on execution.
- Fluency in English and proficiency in at least one other language, preferably Spanish or another European language.
- Flexibility to travel frequently and work across different time zones as needed.
- Self-starter, creative, thinking outside the box and willing to support expansion in a fast-growing environment.
- Passionate, proactive, hands on, dynamic and energetic.
- Flexible,resilient and adaptable to changes.
- Confident working in cross-functional teams.
- Comfortable in a start-up environment.

**Olala Perks**:

- Breakfast is the most important meal of the day. Fruit, coffee & milk is on us
- Employees know it first You will be able to enjoy an annual credit to use in one of our accommodations around the world.
- Work abroad: you will have the opportunity to work from another city for a total of 6 weeks per year.
- You can make a difference with us. We’ll develop a compensation bonus plan based on your performance and individual projects linked to the company goals.
- Keep learning Career growth and development opportunities including learning programs and career plans per department and position.
- Flex day: Your flexibility is important. Enjoy the possibility of working from home 1 day a week.
- Birthdays Off: Enjoy your birthday doing what you love most.
- Events: Team buildings, office events and once a month Olala Homes invites you to an afterwork
- Pet friendly days at the office - we want to meet your furry friend

Together we revolutionise the way people travel

**Diversity and Sustainability**:
At Olala Homes, we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity. We believe that these are invaluable assets that fuel innovation, foster creativity and drive our overall success.

Additionally, we believe in taking action towards curving the impact that our company has on its environments. This includes implementing energy efficient practices and engaging in community projects that promote cultural preservation among others action

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