German Customer Service
hace 2 semanas
Bei Optima Retail setzen wir unser Wachstum fort
Optima Retail hat sich zum Ziel gesetzt, weltweit den besten Qualitätsservice für die Instandhaltung im Einzelhandel anzubieten. Derzeit sind wir in mehr als 70 Ländern tätig und gelten als Experten im Facility Management, wobei unsere Qualität durch das renommierte Zertifizierungssiegel von Bureau Veritas bestätigt wird.
Wir suchen einen Kundendienstmitarbeiter (m/w/d) zur Koordination und Planung von Wartungsarbeiten für große Marken im Einzelhandel. Ihre Aufgaben umfassen die Planung von Eingriffen, die Überwachung von Technikern, die Sicherstellung der Vertragserfüllung sowie die Datenerfassung im System. Darüber hinaus erstellen Sie detaillierte interne Berichte über die durchgeführten Maßnahmen.
Was erwartet Sie täglich?
Koordination und Planung der ordnungsgemäßen Durchführung der präventiven Instandhaltung für große Einzelhandelsmarken.
Planung der notwendigen Maßnahmen zur Instandhaltung der Einrichtungen.
Information und Terminplanung für technisches Personal in Abstimmung mit den Marken.
Überprüfung der Einhaltung technischer Spezifikationen gemäß Wartungsverträgen.
Erstellung interner Berichte über die durchgeführten Maßnahmen.
Akkurate Erfassung von Informationen in unserer Datenbank und unseren Systemen.
Mindestanforderungen:
Erfahrung im Störungsmanagement.
Kunden- und Lieferantenkontakt.
Sehr gute Deutsch- und Englischkenntnisse.
Fundierte Kenntnisse im Einzelhandelssektor.
Wohnsitz im Raum Maresme oder Umgebung.
Lernbereitschaft.
Teamfähigkeit.
Proaktive, methodische, zielstrebige und dynamische Persönlichkeit.
Was bieten wir Ihnen?
Einen sicheren Arbeitsplatz mit Entwicklungsmöglichkeiten.
?? Flexible Vergütung, die auf Ihre Bedürfnisse zugeschnitten ist.
Rabatte auf private Krankenversicherungen.
Flexible Arbeitszeiten.
? Vollzeitstelle von Montag bis Freitag.
Ein Freitag im Monat mit intensiven Arbeitszeiten.
Ein angenehmes Arbeitsumfeld in einem jungen, dynamischen Team.
? Obst und Kaffee im Büro.
Bei Optima Retail bieten wir ein integratives Arbeitsumfeld, in dem wir die Vielfalt aller Menschen wertschätzen. Wir sind bestrebt, Ihnen in allem, was Sie benötigen, zur Seite zu stehen. Wir laden Sie ein, sich unser folgendes Video anzusehen, um mehr über unser Unternehmen zu erfahren, und wir freuen uns darauf, von Ihnen zu hören.
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