Regional Account Manager

hace 1 mes


Mérida, España Worldstrides A tiempo completo

ResponsibilitiesThis full-time position will require the employee to serve as Program Manager, Finance & Accounts, (known internally as Region and Account Manager) for all study abroad locations for 1-2 regions, serving as a point of contact for all inquiries related to program and student finances. This position will work closely with Program Managers, Product Leads, and Resident Directors on the following:FinanceInvoice students and universities, collect payments, track outstanding balances, follow up to collect late paymentsProcess financial aid forms track disbursements of student aidSet up and track payment plansKeep track of program finances and make sure that students have all program related costs coveredReview and approve invoices to be paid out to host universities, housing agencies, and other international vendorsAssist with various accounting and finance projects as neededApply and collect cancellation fees in case of late withdrawalManage and track promotional discountsIssue refundsAccountsMaintain the financial details in student accounts within CRM systemProcess withdrawals, deferrals, and program changesUpdate program contracts and other financial forms provided to studentsCustomer ServiceAdvise about financial aid, 529 plans, payment plans, and other forms of tuition assistanceAnswer questions about the cancellation policyAnswer tax questionsProvide price breakdownsRequirementsRESPONSIBILITIES:This full-time position will require the employee to serve as Program Manager, Finance & Accounts, (known internally as Region and Account Manager) for all study abroad locations for 1-2 regions, serving as a point of contact for all inquiries related to program and student finances. This position will work closely with Program Managers, Product Leads, and Resident Directors on the following:FinanceInvoice students and universities, collect payments, track outstanding balances, follow up to collect late paymentsProcess financial aid forms track disbursements of student aidSet up and track payment plansKeep track of program finances and make sure that students have all program related costs coveredReview and approve invoices to be paid out to host universities, housing agencies, and other international vendorsAssist with various accounting and finance projects as neededApply and collect cancellation fees in case of late withdrawalManage and track promotional discountsIssue refundsAccountsMaintain the financial details in student accounts within CRM systemProcess withdrawals, deferrals, and program changesUpdate program contracts and other financial forms provided to studentsCustomer ServiceAdvise about financial aid, 529 plans, payment plans, and other forms of tuition assistanceAnswer questions about the cancellation policyAnswer tax questionsProvide price breakdowns#J-18808-Ljbffr


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