Outreach Support Associate
hace 1 mes
Education and personal growth are the heart ofWorldStrides' mission – and they have been since thebeginning. Founded in 1967 by a middle school social studies teacher from Chicago who discovered theincredible power of education outside the classroom while traveling to Washington, D.C. with hisstudents,thecompanyhassincegrowntobecomealeaderinexperientiallearningforstudentsofallagesthroughout their lifetime learning journey.In this role, the Outreach Support Associate will join a team that works to engage students who are interested in ISA and TEAN programs, two divisionswithinWorldStrides Higher Educationprogramming. The primary objective of the OSA is to support and coordinate sales funnel activity which includes but is not limited to data entry, first point of contact for some inbound communication, and responding to some requests for more information. The OSAs will follow standards of best practices laid out by bodies that support education abroad.ISA (International Studies Abroad)- For over thirty years, International Studies Abroad (ISA) hasprovided college students in the United States and Canada the opportunity to explore the world. ISAoffersawidevarietyofstudyabroadprogramsataccreditedschoolsanduniversitiesinEurope,LatinAmerica,andAfrica. TEAN (The Education Abroad Network)- With more than 25 years of welcoming students to AsiaPacific and a dedicated on-the-ground staff, we're experts at what we do and have strong partnershipswith more than 30 leading universities throughout the region. TEAN completely manages students'experiences from beginning to end – while still fully encouraging students to explore and grow bothindependentlyandas a group. ResponsibilitiesReview and submit new student inquiries to our lead management system from various online and in-person lead capture sources. Create and update student accounts on our systems. Process IOLAs (Incomplete Online Applications) from different Higher Ed divisions daily. Serve as the first point of contact for some inbound channels (Passing calls, live chats, managing the initial course form inquiries, etc.) Document all student contact in internal Customer Relationship Management software. Utilizing our phone systems (FPS and Ring Central) to pass calls to the most appropriate contact within the Higher Education team. Carry out administrative tasks assigned by the team lead or Director, Student Outreach Process and initiate contact with specific incoming email-only inquiries and/or international students. Assume additional responsibilities as requested. RequirementsMinimum Qualifications Excellent written and verbal English communication skills Customer service experience Excellent organization skills Strong problem-solving and decision-making skills Strong basic computer skills and data entry/keyboard skills. Working knowledge of Microsoft Office products (word, outlook, excel, etc.) and the ability to pick up new software quickly. Strong attention to detail and multitasking skills. Desired QualificationsSome Higher Education Experience 2-3 years experience in Customer Service and/or Marketing Relevant experience living, traveling and/or studying in the U.S. An understanding of the U.S. college/university system
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Outreach Support Associate
hace 3 semanas
Mérida, España Worldstrides A tiempo completo.Education and personal growth are the heart ofWorldStrides' mission – and they have been since thebeginning. Founded in 1967 by a middle school social studies teacher from Chicago who discovered theincredible power of education outside the classroom while traveling to Washington, D.C. with...
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Outreach Support Associate
hace 1 mes
Mérida, España Worldstrides A tiempo completoEducation and personal growth are the heart ofWorldStrides' mission – and they have been since thebeginning.Founded in 1967 by a middle school social studies teacher from Chicago who discovered theincredible power of education outside the classroom while traveling to Washington, D.C. with...
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Outreach Support Associate
hace 1 mes
Mérida, España Worldstrides A tiempo completo.Education and personal growth are the heart ofWorldStrides' mission – and they have been since thebeginning. Founded in 1967 by a middle school social studies teacher from Chicago who discovered theincredible power of education outside the classroom while traveling to Washington, D.C. with...
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Outreach Support Associate
hace 4 semanas
Mérida, Badajoz, España WorldStrides A tiempo completoAbout the RoleWorldStrides is a leader in experiential learning for students of all ages, and we're seeking a highly organized and customer-focused individual to join our team as an Outreach Support Associate.Key ResponsibilitiesSupport the engagement of students interested in ISA and TEAN programs by coordinating sales funnel activity, including data entry,...
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Outreach Support Associate
hace 3 semanas
Mérida, Badajoz, España WorldStrides A tiempo completoAbout the RoleWorldStrides is a leader in experiential learning for students of all ages, and we're seeking a highly organized and customer-focused individual to join our team as an Outreach Support Associate.Key ResponsibilitiesSupport the engagement of students interested in ISA and TEAN programs by coordinating sales funnel activity, including data entry,...
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Experiential Learning Support Associate
hace 3 semanas
Mérida, Badajoz, España Worldstrides A tiempo completoJob SummaryWorldStrides is seeking a highly motivated and organized individual to join our team as an Experiential Learning Support Associate. In this role, you will play a critical part in engaging students interested in our ISA and TEAN programs, two divisions within our Higher Education programming.Key ResponsibilitiesSupport and coordinate sales funnel...
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Experiential Learning Support Associate
hace 3 semanas
Mérida, Badajoz, España Worldstrides A tiempo completoJob SummaryWorldStrides is seeking a highly motivated and organized individual to join our team as an Experiential Learning Support Associate. In this role, you will play a critical part in engaging students interested in our ISA and TEAN programs, two divisions within our Higher Education programming.Key ResponsibilitiesSupport and coordinate sales funnel...
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Customer Support Associate
hace 1 mes
Mérida, España Worldstrides A tiempo completo.About WorldStrides, ISA, & TEAN:WorldStrides is the largest and one of the most trusted educational student travel and education abroad companies in the US, providing a variety of educational travel programs to more than two million elementary, middle, high school, college, and graduate students since 1967. The WorldStrides mission is to ignite personal...
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Customer Support Associate
hace 1 mes
Mérida, España Worldstrides A tiempo completoAbout WorldStrides, ISA, & TEAN:WorldStrides is the largest and one of the most trusted educational student travel and education abroad companies in the US, providing a variety of educational travel programs to more than two million elementary, middle, high school, college, and graduate students since 1967. The WorldStrides mission is to ignite personal...
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Customer Support Professional
hace 4 semanas
Mérida, Badajoz, España WorldStrides A tiempo completoJob SummaryThe Customer Service Representative will be responsible for delivering exceptional customer service and support to customers through various channels. As the primary point of contact, you will be responsible for resolving customer queries, concerns, and issues in a timely and efficient manner. Your goal will be to provide a "low effort" experience...
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Customer Support Professional
hace 3 semanas
Mérida, Badajoz, España WorldStrides A tiempo completoJob SummaryThe Customer Service Representative will be responsible for delivering exceptional customer service and support to customers through various channels. As the primary point of contact, you will be responsible for resolving customer queries, concerns, and issues in a timely and efficient manner. Your goal will be to provide a "low effort" experience...
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It Support Associate Ii, Opstechit
hace 1 mes
Mérida, España Amazon A tiempo completoDescriptionLas operaciones están en el corazón del negocio de Amazon.Somos conocidos por nuestra velocidad, precisión y servicio excepcional.Nuestros edificios entregan decenas de miles de productos a cientos de países en todo el mundo, todos los días.OpsTech IT brinda soporte de TI global continuo a las operaciones de Amazon como una pieza vital del...
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It Support Associate Ii, Opstechit
hace 1 mes
Mérida, España Amazon A tiempo completoDescriptionLas operaciones están en el corazón del negocio de Amazon. Somos conocidos por nuestra velocidad, precisión y servicio excepcional. Nuestros edificios entregan decenas de miles de productos a cientos de países en todo el mundo, todos los días. OpsTech IT brinda soporte de TI global continuo a las operaciones de Amazon como una pieza vital del...
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Operations Manager, Global Logistics
hace 4 semanas
Mérida, Badajoz, España Amazon A tiempo completoAbout the RoleAmazon is seeking a high-potential leader to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on...
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Operations Manager, Global Logistics
hace 3 semanas
Mérida, Badajoz, España Amazon A tiempo completoAbout the RoleAmazon is seeking a high-potential leader to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on...
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Area Manager, Worlwide Operations
hace 1 mes
Mérida, España Amazon A tiempo completoDescriptionAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while...
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Area Manager, Worlwide Operations
hace 2 semanas
Mérida, España Amazon A tiempo completoDescription Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager.We promise you will have your leadership capacity stretched to its full potential.As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while...
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Automation Associate Project Engineer
hace 1 mes
Mérida, España Oil And Gas Job Search Ltd A tiempo completoAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.This position reports to:Operations ManagerYour...
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Automation Associate Project Engineer
hace 1 mes
Mérida, España Oil And Gas Job Search Ltd A tiempo completoAt ABB, we are dedicated to addressing global challenges.Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.That's our story.Make it your story.This position reports to:Operations ManagerYour Role...
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Area Manager, Worlwide Operations
hace 1 mes
Mérida, España Amazon A tiempo completo.DescriptionAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while...