Swedish-Speaking Client Service Manager, Lisbon
hace 2 meses
Are you a Swedish speaker looking for an exciting new opportunity in Lisbon, Portugal?
Our client is seeking an experienced Swedish-speaking Service Manager to join their team
Your Role As the Service Manager, you'll be the primary interface managing contract compliance and administrative responsibilities.
Your daily tasks will involve: Conducting Service Management Reviews with key client stakeholders to ensure services and performance align with business plans.
Coordinating regular contract reviews and capturing areas for possible changes or updates.
Managing customer relationships and ensuring overall customer health through regular reviews.
Handling customer enablement duties such as training, access requests, and ongoing customer needs.
Managing service level assessments, reporting, and analysis.
Reviewing Key Performance Indicators (KPIs) and providing action plans.
Seeking areas for process enhancements and driving improved performance.
Providing accurate, timely, and professional reports to senior management.
Participating in business meetings and contributing to day-to-day improvements.
Qualifications & Experience Minimum Requirements Bachelor's or Master's degree in a related field.
Proficiency in PowerPoint, Excel, Outlook, Word, and Microsoft Teams.
Professional Certifications ITIL V3/v4 certification.
CISCO CSM.
Skills and Competencies Strong communication skills.
Creativity and innovation.
Adaptability and flexibility.
Strategic vision.
Ability to develop others and themselves.
Organizational awareness.
Conceptual thinking and problem solving.
Effective action management.
Business planning and resource management.
Financial and budgeting management.
Why Choose Our Client?
Permanent contract.
Competitive salary.
Private health and life insurance from day one.
Monday to Friday working hours.
On-site work module.
Meal allowance on card/voucher.
Do you meet the requirements and are looking for your next professional opportunity in Lisbon?
Apply now and take the next step in your career
#J-18808-Ljbffr
-
Swedish Speaking Customer Service Representative
hace 2 meses
Málaga, España Language Matters A tiempo completoOne of the largest medical technology companies in the world has an exciting vacancy for a Swedish speaker to join their customer support team in Watford Business Park. The successful applicant will be responding to inquiries from customers concerning medical devices and services in a helpful, professional, and empathetic manner. The client provides all...
-
Swedish Speaking Operations Manager
hace 4 semanas
Málaga, España Recruitment Direct A tiempo completoSwedish Speaking Operations Manager – Call CentreRiga, LatviaSalary: €4,000 gross per monthOverview:The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff,...
-
Swedish Speaking Operations Manager
hace 4 semanas
Málaga, España Recruitment Direct A tiempo completoSwedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per month Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing...
-
Swedish Speaking Operations Manager
hace 4 semanas
Málaga, España Recruitment Direct A tiempo completoSwedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per monthOverview:The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards.The role will involve managing staff,...
-
Málaga, Málaga, España Nordicjobsworldwide A tiempo completoAre you passionate about driving sales growth and nurturing client relationships? We are seeking a Swedish-speaking Account Manager to join our client's team in Malaga, Spain. As an Account Manager, you will play a key role in driving the sales cycle, fostering strong client relationships, and showcasing your expertise in advanced cloud technologies.Key...
-
Swedish Speaking Operations Manager
hace 2 semanas
Málaga, España Recruitment Direct A tiempo completoSwedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per monthOverview:The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff,...
-
Swedish Speaking Operations Manager
hace 4 semanas
Málaga, España Recruitment Direct A tiempo completoSwedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per month Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing...
-
Swedish Customer Service Representative in Malaga
hace 3 meses
Málaga, Málaga provincia, España AMSpace Recruitment Consultancy A tiempo completo**Job Title**: Customer Service Representative (Swedish-speaking) **Location**: On-site, Barcelona, Spain (SELVA DE MAR 129) **Industry**: Automotive **Contract Type**: Indefinite, Full-time **Shift Details**: Monday to Friday, 8:00 AM - 5:00 PM **Salary**: €21,700 annually + €2,000 yearly in benefits **Job Summary**: Join our team as a...
-
Account Manager
hace 4 meses
Málaga, Málaga provincia, España AMSpace Recruitment Consultancy A tiempo completo**Job Title**: Account Manager (Swedish-speaking) **Location**: On-site, Malaga, Spain (OBA Malaga) **Contract Type**: Indefinite **Work Schedule**: Monday-Thursday 9:00 AM - 5:30 PM, Friday 9:00 AM - 4:30 PM **Role**: Customer Lifecycle Manager **Overview**: We are looking for a **Swedish-speaking Account Manager** to be the first contact for our cloud...
-
Swedish-Speaking Account Manager To Malaga, Spain
hace 2 meses
Málaga, España Nordicjobsworldwide.Com A tiempo completoAre you enthusiastic about creating memorable experiences?Then come join our client and work with energetic people who strive to enjoy every day.We are looking for Swedish speaking Account Managers to join our client's exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.As an Account Manager you...
-
Málaga, Málaga, España Working Adventures A tiempo completoDiscover a world of opportunities with Working Adventures in sunny Malaga, Spain. As a Swedish-speaking Account Manager, you'll play a crucial role in driving sales growth and building strong relationships with clients. Your expertise will lie in selling advanced cloud technology solutions, customizing offers to meet client needs, upselling additional...
-
Swedish Speaking Sales Executive
hace 2 meses
Málaga, España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales professional...
-
Swedish Speaking Sales Executive
hace 3 semanas
Málaga, España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales professional...
-
Swedish Speaking Team Leader
hace 4 semanas
Málaga, España Recruitment Direct A tiempo completoSwedish Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment.Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition).Manage underperformance with proactive reinforcement...
-
Swedish Speaking Sales Executive
hace 2 meses
Málaga, España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales professional...
-
Swedish Speaking Sales Executive
hace 3 semanas
Málaga, España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company.In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis.This is a remote opportunity for an ambitious and experienced sales professional...
-
Nordic Service Manager in Lisbon: Drive Customer Success
hace 4 semanas
Málaga, Málaga, España Nordicjobsworldwide A tiempo completoJob SummaryWe are seeking an experienced Swedish-speaking Service Manager to join our team at Nordicjobsworldwide. As the primary interface managing contract compliance and administrative responsibilities, you will play a crucial role in ensuring services and performance align with business plans.About the RoleConduct Service Management Reviews with key...
-
Swedish speaking Sales Executive
hace 3 semanas
Málaga, España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales professional...
-
Swedish speaking Sales Executive
hace 2 semanas
Málaga, España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales professional...
-
Swedish Speaking Quality Analyst
hace 4 semanas
Málaga, España Recruitment Direct A tiempo completoSwedish Speaking Quality AnalystRiga, LatviaGross salary of €2000 gross per month.Job Responsibilities:Quality Auditing:Conduct audits on customer interactions.Perform root cause analysis for quality issues.Monitor individual and team performance for quality improvement.Feedback & Coaching:Provide feedback to CSAs based on actionable insights.Offer...