Swedish Speaking Operations Manager
hace 4 semanas
Swedish Speaking Operations Manager – Call CentreRiga, LatviaSalary: €4,000 gross per monthOverview:The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff, streamlining processes, and implementing strategies for operational improvement. The ideal candidate will have extensive experience in the BPO sector, with a deep understanding of customer service operations.Key Responsibilities:Oversee daily operations of the customer service team, ensuring efficient and smooth workflow.Manage and lead a team responsible for voice and non-voice customer service processes.Develop and implement operational strategies to optimize performance.Monitor and maintain key performance indicators (KPIs) for the team, ensuring service excellence.Build and maintain strong relationships with stakeholders.Implement process improvements and ensure adherence to company standards.Collaborate with cross-functional teams and across multiple geographies (Multi-Geo operations).Manage scheduling, including rotational 24/7 shifts, ensuring adequate coverage.Understand and stay updated on trends within the cryptocurrency space (preferred).Qualifications and Skills:Experience: Minimum of 10-12 years of relevant experience in BPO customer processes, including both voice and non-voice operations.Education: Bachelor's degree or equivalent.Geographical Experience: Multi-Geo operational experience is preferred.Leadership Skills: Strong team management and leadership experience.Communication: Excellent communication and interpersonal skills.Stakeholder Management: Proven experience in managing stakeholder expectations.Industry Knowledge: Understanding of cryptocurrency (preferred but not required).Shifts: Must be comfortable working in a rotational 24/7 shift environment.Key Attributes:Strong leadership, analytical, and problem-solving skills.Ability to manage large teams and deliver results in a fast-paced environment.Proficiency in Swedish and English.This is an excellent opportunity for a seasoned operations manager with a passion for customer service and operational excellence to contribute to a dynamic team in a growing market.#J-18808-Ljbffr
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Swedish Speaking Operations Manager
hace 4 semanas
Málaga, España Recruitment Direct A tiempo completoSwedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per month Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing...
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Swedish Speaking Operations Manager
hace 4 semanas
Málaga, España Recruitment Direct A tiempo completoSwedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per monthOverview:The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards.The role will involve managing staff,...
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Swedish Speaking Operations Manager
hace 2 semanas
Málaga, España Recruitment Direct A tiempo completoSwedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per monthOverview:The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff,...
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Swedish Speaking Operations Manager
hace 4 semanas
Málaga, España Recruitment Direct A tiempo completoSwedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per month Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing...
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Málaga, Málaga, España Nordicjobsworldwide A tiempo completoAre you passionate about driving sales growth and nurturing client relationships? We are seeking a Swedish-speaking Account Manager to join our client's team in Malaga, Spain. As an Account Manager, you will play a key role in driving the sales cycle, fostering strong client relationships, and showcasing your expertise in advanced cloud technologies.Key...
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Senior Swedish Language Operations Manager in Riga, Latvia
hace 4 semanas
Málaga, Málaga, España Nordicjobsworldwide A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Swedish Language Operations Manager to join our team in Riga, Latvia. As a key member of our FinTech project, you will be responsible for leading and managing a team of professionals who share your passion for excellence and customer-centricity.Our client represents the connected world, offering innovative...
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Account Manager
hace 4 meses
Málaga, Málaga provincia, España AMSpace Recruitment Consultancy A tiempo completo**Job Title**: Account Manager (Swedish-speaking) **Location**: On-site, Malaga, Spain (OBA Malaga) **Contract Type**: Indefinite **Work Schedule**: Monday-Thursday 9:00 AM - 5:30 PM, Friday 9:00 AM - 4:30 PM **Role**: Customer Lifecycle Manager **Overview**: We are looking for a **Swedish-speaking Account Manager** to be the first contact for our cloud...
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Swedish-Speaking Client Service Manager, Lisbon
hace 2 meses
Málaga, España Nordicjobsworldwide.Com A tiempo completoAre you a Swedish speaker looking for an exciting new opportunity in Lisbon, Portugal?Our client is seeking an experienced Swedish-speaking Service Manager to join their team!Your Role As the Service Manager, you'll be the primary interface managing contract compliance and administrative responsibilities.Your daily tasks will involve: Conducting Service...
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Swedish Speaking Customer Service Representative
hace 2 meses
Málaga, España Language Matters A tiempo completoOne of the largest medical technology companies in the world has an exciting vacancy for a Swedish speaker to join their customer support team in Watford Business Park. The successful applicant will be responding to inquiries from customers concerning medical devices and services in a helpful, professional, and empathetic manner. The client provides all...
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Málaga, Málaga, España Working Adventures A tiempo completoAre you looking for a dynamic sales-focused role where every day feels different? Working Adventures is seeking a Swedish-speaking Account Manager in sunny Malaga, Spain. This exciting opportunity offers the perfect chance to develop both professionally and personally—all while enjoying life under the Spanish sun.About the RoleThe company empowers some of...
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Swedish Speaking Sales Executive
hace 2 meses
Málaga, España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales professional...
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Swedish Speaking Sales Executive
hace 3 semanas
Málaga, España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales professional...
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Málaga, Málaga, España Working Adventures A tiempo completoDiscover a world of opportunities with Working Adventures in sunny Malaga, Spain. As a Swedish-speaking Account Manager, you'll play a crucial role in driving sales growth and building strong relationships with clients. Your expertise will lie in selling advanced cloud technology solutions, customizing offers to meet client needs, upselling additional...
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Swedish Speaking Sales Executive
hace 2 meses
Málaga, España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales professional...
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Swedish Speaking Sales Executive
hace 3 semanas
Málaga, España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company.In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis.This is a remote opportunity for an ambitious and experienced sales professional...
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Swedish speaking Sales Executive
hace 3 semanas
Málaga, España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales professional...
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Swedish speaking Sales Executive
hace 2 semanas
Málaga, España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales professional...
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Up Your Game As a Swedish-speaking Account Manager
hace 2 semanas
Málaga, España Working Adventures Recruitment A tiempo completoAccount Manager - Malaga - Swedish - Ansök nu - Are you looking for an exciting new challenge where every day feels different? Then look no further! Join us as a Swedish-speaking Account Manager in sunny Malaga, Spain. This dynamic sales-focused role offers you the perfect chance to develop both professionally and personally—all while enjoying life under...
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Swedish-Speaking Account Manager To Malaga, Spain
hace 2 meses
Málaga, España Nordicjobsworldwide.Com A tiempo completoAre you enthusiastic about creating memorable experiences? Then come join our client and work with energetic people who strive to enjoy every day. We are looking for Swedish speaking Account Managers to join our client's exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries. As an Account Manager you...
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Dutch Speaking Operations Manager
hace 4 semanas
Málaga, España Recruitment Direct A tiempo completoDutch Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per month Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff,...
