Support Engineer Iii
hace 5 días
Support Engineer III , KU - Reading SubscriptionsAre you interested in joining the team behind Amazon's newest innovation?
Come help us work on world class software for our customers
The Kindle Unlimited (KU) is Amazon's digital reading subscription which offers members all over the world access to millions of titles across eBooks, audiobooks, comics, magazines, and more.
The Reading Subs support engineering team provides production support and is also responsible for multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment.
This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.
Key job responsibilitiesProvide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services.Work on operations and maintenance driven coding projects, primarily in Ruby, Rails, Java, Python, or shell scripts, Spring boot, web services.Software deployment support in staging and production environments.Develop tools to aid operations and maintenance.System and Support status reporting.Ownership of support for one or more products or components.Customer notification and workflow coordination and follow-up to maintain service level agreements.Work with dev team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set.BASIC QUALIFICATIONS3+ years of software development, or 3+ years of technical support experience.Experience troubleshooting and debugging technical systems.Experience in Unix.Experience scripting in modern programming languages.Shows creativity and initiative to improve productivity and develop defect reduction strategies using automation or creative processes.PREFERRED QUALIFICATIONSKnowledge of web services, distributed systems, and web application development.Experience with REST web services, XML, JSON.Experience scripting in one or more languages (e.g.
Bash, Python, Perl, Ruby).Experience in development or technical support.Demonstrated skill and passion for problem solving and operational excellence.Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr
-
Administrative Support Specialist III
hace 2 semanas
Madrid, Madrid, España Fidelity Partners A tiempo completoFidelity Partners is a dynamic and growing company that provides medical, technical, logistical, and administrative services to the federal government and commercial clients across the country. We offer a competitive compensation package, comprehensive benefits, and outstanding career growth potential.**Job Title:** Administrative Support Specialist...
-
Support Engineer Iii, Ku
hace 4 días
Madrid, España Amazon A tiempo completoSupport Engineer III, KU - Reading Subscriptions Are you interested in joining the team behind Amazon's newest innovation?Come help us work on world class software for our customers!The Kindle Unlimited (KU) is Amazon's digital reading subscription which offers members all over the world access to millions of titles across eBooks, audiobooks, comics,...
-
Support Engineer Iii
hace 4 días
Madrid, España Amazon A tiempo completoSupport Engineer III , KU - Reading Subscriptions Are you interested in joining the team behind Amazon's newest innovation?Come help us work on world class software for our customers!The Kindle Unlimited (KU) is Amazon's digital reading subscription which offers members all over the world access to millions of titles across eBooks, audiobooks, comics,...
-
Support Engineer Iii, Ads Partner Experience
hace 3 semanas
Madrid, España Amazon A tiempo completo.Support Engineer III, Ads Partner Experience & Growth Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses...
-
Support Engineer III
hace 6 días
Madrid, España Amazon A tiempo completoSupport Engineer III , KU - Reading SubscriptionsAre you interested in joining the team behind Amazon’s newest innovation?Come help us work on world class software for our customers! The Kindle Unlimited (KU) is Amazon’s digital reading subscription which offers members all over the world access to millions of titles across eBooks, audiobooks, comics,...
-
Technical Support Specialist Iii
hace 3 días
Madrid, España Thermofisher Scientific A tiempo completoThermoFisher Scientific Technical Support Specialist III in Alcobendas, SpainWork Schedule: Standard (Mon-Fri)Environmental Conditions: OfficeJob Description:Job Title: Technical Service Engineer NGSPosition Location: Inchinnan (UK) or Madrid (Spain)Position Summary:Thermo Fisher Scientific Inc. is seeking a highly skilled and motivated Technical Service...
-
Technical Support Specialist Iii
hace 5 días
Madrid, España Thermofisher Scientific A tiempo completoThermoFisher Scientific Technical Support Specialist III in Alcobendas, Spain Work Schedule: Standard (Mon-Fri) Environmental Conditions: Office Job Description: Job Title: Technical Service Engineer NGS Position Location: Inchinnan (UK) or Madrid (Spain) Position Summary: Thermo Fisher Scientific Inc. is seeking a highly skilled and motivated Technical...
-
Support Engineer Iii, Ads Partner Experience
hace 3 semanas
Madrid, España Amazon A tiempo completoSupport Engineer III, Ads Partner Experience & GrowthAmazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses...
-
Support Engineer III, Ads Partner Experience
hace 3 semanas
Madrid, España Amazon A tiempo completoSupport Engineer III, Ads Partner Experience & GrowthAmazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses...
-
Support Engineer III, Ads Partner Experience
hace 3 semanas
Madrid, España Amazon A tiempo completoSupport Engineer III, Ads Partner Experience & Growth Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses...
-
Support Engineer Iii, Ads Partner Experience
hace 3 semanas
Madrid, España Amazon A tiempo completoSupport Engineer III, Ads Partner Experience & Growth Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales.Our products are strategically important to our Retail and Marketplace businesses...
-
Technical Support Specialist Iii
hace 3 días
Madrid, España Mygwork - Lgbtq+ Business Community A tiempo completoWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJob Title: Technical Service Engineer NGSPosition Location: Inchinnan (UK) or Madrid (Spain)Position Summary:Thermo Fisher Scientific Inc. is seeking a highly skilled and motivated Technical Service Engineer to join our NGS IT team.As a Technical Service Engineer, you will have the...
-
Technical Support Engineer
hace 1 mes
Madrid, España Tillster A tiempo completo.Technical Support Engineer – Tier IION SITE ROLE MUST BE LOCATED / RESIDE IN MADRIDAbout The Opportunity, And You...Provide technical support for Self Service kiosk, mobile application, and online products – US and International customers.Experience Troubleshooting for internal, external customers and some third party entities; diagnose root causes...
-
Technical Support Engineer
hace 4 meses
Madrid, España Kudzu Interactive, Inc. A tiempo completo.Technical Support Engineer – Tier IION SITE ROLE MUST BE LOCATED/RESIDE IN MADRIDAbout The Opportunity, And You...Provide technical support for Self Service kiosk, mobile application, and online products – US and International customersExperience Troubleshooting for internal, external customers and some third party entities; diagnose root causes...
-
Associate, Study Management Iii
hace 7 meses
Madrid, España AbbVie A tiempo completo**Company Description** **Job Description** SMA III** As a Study Management Associate III, you will be part of a dynamic, centralized study management team that is responsible for the execution of our global clinical trials and a key member of the study team. The Study Management Associate III works as an independent, contributing member of a...
-
Development Engineer Iii
hace 1 mes
Madrid, España Salve.Inno Consulting A tiempo completo.Job Overview We are seeking a Development Engineer III - Wet Coating Equipment Design to join our team in Phoenix, Arizona. This role focuses on designing process equipment for thin film wet coating applications, scaling laboratory processes to high-volume manufacturing, and driving innovation in photovoltaic device performance. The ideal candidate will...
-
Executive Support Specialist III
hace 2 semanas
Madrid, Madrid, España Fidelity Partners A tiempo completoAbout the RoleWe are seeking an experienced and detail-oriented Executive Support Specialist III to join our team at Fidelity Partners. This is a full-time position with a competitive salary package, comprehensive benefits, and outstanding career growth potential.Job SummaryThe successful candidate will assist senior-level staff with day-to-day office...
-
Development Engineer Iii
hace 1 mes
Madrid, España Salve.Inno Consulting A tiempo completoJob OverviewWe are seeking a Development Engineer III - Wet Coating Equipment Design to join our team in Phoenix, Arizona. This role focuses on designing process equipment for thin film wet coating applications, scaling laboratory processes to high-volume manufacturing, and driving innovation in photovoltaic device performance. The ideal candidate will bring...
-
Development Engineer Iii
hace 2 meses
Madrid, España Salve.Inno Consulting A tiempo completoJob Overview We are seeking a Development Engineer III - Wet Coating Equipment Design to join our team in Phoenix, Arizona.This role focuses on designing process equipment for thin film wet coating applications, scaling laboratory processes to high-volume manufacturing, and driving innovation in photovoltaic device performance.The ideal candidate will bring...
-
Development Engineer III
hace 3 semanas
Madrid, España Salve.Inno Consulting A tiempo completoJob OverviewWe are seeking a Development Engineer III - Wet Coating Equipment Design to join our team in Phoenix, Arizona. This role focuses on designing process equipment for thin film wet coating applications, scaling laboratory processes to high-volume manufacturing, and driving innovation in photovoltaic device performance. The ideal candidate will bring...