Deskside Support Analyst
hace 2 semanas
Job Description:About us:Dow Jones & Company is a leading provider of news and business information globally.Role Location:Avenida Diagonal 123, 7th floor, 08005, Barcelona – onsite, 9am – 5pmAbout the Role:As a Deskside Support Analyst based in Barcelona, you'll provide technical assistance and support to our teams across Barcelona and Spain. Your role will involve resolving desktop support issues, integrating new technologies, and ensuring our systems run smoothly in the Barcelona office, for our employees across the EMEA region. You'll report to the Regional Manager – EMEA, Digital Workplace based in Dublin, Ireland.You Will:Provide 1st & 2nd level desktop support, including software applications and hardware troubleshooting.Collaborate with on-site support staff to resolve a variety of desktop support issues.Support remote users experiencing software or hardware issues.Help integrate new technologies and maintain corporate technology standards.Implement high availability platforms and business resumption planning architectures.Coordinate with vendors for equipment installation, rearrangement, and removal.Perform system software, application, and hardware upgrades.Create and maintain documentation for troubleshooting, installation, and support procedures.Assist in problem investigation and evaluation to determine solutions.Maintain hardware and software configuration documentation.Collaborate with technical staff and vendors to diagnose and correct hardware problems.You Have:Minimum of 3 years of experience in a system support role.Experience with remote support and working in multiple locations.A strong focus on managing a favourable customer experience.Excellent oral and written communication, and customer service skills.In-depth knowledge of technical documentation.Previous experience with IP telephony and Google/Outlook mail environments.Experience with working with the following: Microsoft Windows 10/11, Apple MacOS, basic networking, enterprise printing, JAMF, SCCM, Active Directory, Office 365, Google Apps, endpoint/workstation deployment.Experience working with Video Conferencing and Conference room video and audio support (Zoom, Teams and Google Hangouts).Experience with working with enterprise ticketing systems such as ServiceNow.Support all models of cellular/tablet devices, including Android, IOS, and mobile operating systems.A flexible approach to working – able to support infrequent out of hours requirements.#J-18808-Ljbffr
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Deskside Support Analyst
hace 2 semanas
Barcelona, España News Corp A tiempo completoJob Description: About us: Dow Jones & Company is a leading provider of news and business information globally. Role Location: Avenida Diagonal 123, 7th floor, 08005, Barcelona – onsite, 9am – 5pm About the Role: As a Deskside Support Analyst based in Barcelona, you'll provide technical assistance and support to our teams across Barcelona and Spain. Your...
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Deskside Support Analyst
hace 2 días
Barcelona, España buscojobs España A tiempo completoDow Jones & Company is a leading provider of news and business information globally.Role Location:About the Role:As a Deskside Support Analyst based in Barcelona, you’ll provide technical assistance and support to our teams across Barcelona and Spain. Your role will involve resolving desktop support issues, integrating new technologies, and ensuring our...
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Deskside Support Analyst
hace 5 días
Barcelona, España buscojobs España A tiempo completoDow Jones & Company is a leading provider of news and business information globally.Role Location:About the Role:As a Deskside Support Analyst based in Barcelona, you’ll provide technical assistance and support to our teams across Barcelona and Spain. Your role will involve resolving desktop support issues, integrating new technologies, and ensuring our...
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Deskside Support Analyst
hace 3 semanas
Barcelona, España News Corp A tiempo completo**About us**: **Dow Jones & Company is a leading provider of news and business information globally.** **Role Location**: **Avenida Diagonal 123, 7th floor, 08005, Barcelona - onsite, 9am - 5pm** **About the Role** **As a Deskside Support Analyst based in Barcelona, you’ll provide technical assistance and support to our** **teams across Barcelona and...
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Deskside Support Analyst
hace 3 semanas
Barcelona, España News Corp A tiempo completoJob Description:About us:Dow Jones & Company is a leading provider of news and business information globally.Role Location:Avenida Diagonal 123, 7th floor, 08005, Barcelona – onsite, 9am – 5pmAbout the Role:As a Deskside Support Analyst based in Barcelona, you’ll provide technical assistance and support to our teams across Barcelona and Spain. Your...
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Deskside Support Analyst
hace 6 meses
Barcelona, España News Corp A tiempo completo**System Support Specialist - Barcelona** **Where is it based? Barcelona** Experienced in working with end user computing solutions? Do you have a can do attitude with a focus on getting the job done? Do you have experience of providing support, maintenance and operation of Information Technology systems across multiple sites/offices **Who is my...
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Deskside Support Analyst
hace 5 meses
Barcelona, España Dow Jones A tiempo completoAbout us**: Dow Jones & Company is a leading provider of news and business information globally. **About the Role** As a System Support Specialist based in Barcelona, you'll provide technical assistance and support to our teams across Barcelona and EMEA. Your role involves resolving desktop support issues, integrating new technologies, and ensuring our...
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IT Desktop Support
hace 6 meses
Barcelona, España Sharp Brains Ltd A tiempo completoJob Description - Deskside Support 1. The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution. 3. Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals. 4. Handle basic issues related to...
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Wms Support Analyst
hace 4 días
Barcelona, España Americold Logistics, Llc A tiempo completoOverview: Americold – Helping our customers Feed the WorldHere at Americold Barcelona we are now recruiting for a WMS Support Analyst. As a member of the IT Supply Chain Systems team, the WMS Support Analyst will primarily focus on supporting WMS applications, including Körber E3PL and Dynamics, while also contributing to other Americold applications as...
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Wms Support Analyst
hace 4 días
Barcelona, España Americold Logistics, Llc A tiempo completoOverview: Americold – Helping our customers Feed the World Here at Americold Barcelona we are now recruiting for a WMS Support Analyst.As a member of the IT Supply Chain Systems team, the WMS Support Analyst will primarily focus on supporting WMS applications, including Körber E3PL and Dynamics, while also contributing to other Americold applications as...
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Contract Support Analyst
hace 4 semanas
Barcelona, España Cbre A tiempo completoContract Support Analyst Job ID 189021 Posted 27-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) Sant Celoni - Catalunya - Spain About the Role: As a CBRE Contract Support Analyst, you will provide administrative management of supplier contracts, certifications, and documentation consistent with...
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Contract Support Analyst
hace 2 semanas
Barcelona, España Cbre A tiempo completoContract Support AnalystJob ID189021Posted27-Oct-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestAdministrativeLocation(s)Sant Celoni - Catalunya - SpainAbout the Role:As a CBRE Contract Support Analyst, you will provide administrative management of supplier contracts, certifications, and documentation consistent with internal and client...
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IT Support Analyst
hace 6 meses
Barcelona, España coty A tiempo completoIT SUPPORT ANALYST - BARCELONA We are looking for an IT Technology Specialist to join our Global IT team based in Barcelona. The newly created role will be part of an existing team being built in the commercial center of Barcelona. RESPONSIBILITIES We are looking for an IT Support Analyst to join our Global IT team based in Barcelona. You will be...
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Salesforce Technical Support Analyst
hace 4 semanas
Barcelona, Barcelona, España Eursap Ltd A tiempo completoJob SummaryOur company, Eursap Ltd, is seeking a highly motivated and skilled Salesforce Technical Support Analyst to join our team. As a Salesforce Technical Support Analyst, you will be responsible for providing top-notch technical support to our clients, resolving complex technical issues, and maintaining a high level of customer satisfaction.Key...
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Contract Support Analyst
hace 4 semanas
Barcelona, España Cbre A tiempo completoContract Support Analyst Job ID 189021 Posted 27-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest AdministrativeLocation(s) Sant Celoni - Catalunya - SpainAbout the Role:As a CBRE Contract Support Analyst, you will provide administrative management of supplier contracts, certifications, and documentation consistent with internal...
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Senior Production Support Analyst
hace 2 semanas
Barcelona, Barcelona, España Travelport A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Production Support Analyst to join our team in sunny Barcelona, Spain. As a key member of our Application Support Team, you will be responsible for receiving and troubleshooting issues on our Point-of-Sale application from Help Desk teams.
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Contract Support Analyst
hace 4 semanas
Barcelona, España Cbre A tiempo completoContract Support AnalystJob ID189021Posted27-Oct-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestAdministrativeLocation(s)Sant Celoni - Catalunya - SpainAbout the Role:As a CBRE Contract Support Analyst, you will provide administrative management of supplier contracts, certifications, and documentation consistent with internal and client...
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Consumer Support Systems Analyst
hace 1 mes
Barcelona, Barcelona, España Coty A tiempo completoAbout the Role:We are seeking a highly skilled Consumer Support Systems Analyst to join our team at Coty. As a Consumer Support Systems Analyst, you will be responsible for ensuring that our key software tools are designed and functioning to meet department needs.Your Key Responsibilities:Work with users and department leaders to design system elements,...
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Technical Support Analyst
hace 6 meses
Barcelona, España Clarivate A tiempo completo#Hybrid - Barcelona We are looking for a Technical Support Analyst to join our Customer Care Team in Barcelona. This is an amazing opportunity to work in technical product support and customer communication within our Academia and Government suite of products. We have a great skill set in knowledge-centered technical support in the library industry and we...
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Technical Support Analyst
hace 6 meses
Barcelona, España Clarivate A tiempo completoWe are looking for a Technical Support Analyst to join our Alma Tier 1 Team in Barcelona, Spain. This is a great opportunity to work on the leading library software Alma. We have a good skill set in Customer Support, and we would like to speak with you if you have experience in analyzing and resolving complex software-related issues. About You - experience,...