Customer Support
hace 3 semanas
Who we areCPM International has a global presence in over 30 countries.
We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets.
We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity
We welcome everyone amp; embrace unique styles.
Our accessible workplace fosters inclusion amp; empowers you to bring your whole self to work.
Join us amp; contribute to a vibrant amp; innovative cultureOur ClientThrough research, development and partnership, our client supporting the benefits the feet bring us: freedom, agility, well-being, and the feeling that nothing can stop us in our daily lives.
Our client believes that everyone should be able to go wherever they want in comfort, and they want to provide people with effective and reliable solutions to keep their feet healthy and pain-free.What you will be doing?Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional wayYou can put yourself in our customers#39; shoes, analyse their problems and offer them individual solutionsOffering an omnichannel service to our consumers via telephone, email, chat, and social mediaDeveloping a sound understanding of the products and services offered by our clientEmbrace our company values and act as a brand ambassadorRequirementsWhat skills amp; experience will you bring to us?Afluent level ofPolish amp; English with exceptional grammar and spelling skillsA genuine passion for delivering outstanding customer serviceAbility to deal with sensitive calls with empathyStrong administrative skills with a keen eye for detailA professional outlook and proactive approach to problem solvingBenefitsWhat do we offer?Start date:6th of DecemberContract:Temporary (3-month contract with 1-month probation period)Part time: (20 hours/week)Working days/Hours:Sunday to Thursday or Monday to Friday, rotative shift between 11:00pm to 5:00am (4h/day)Salary:8993€ gross per yearMonthly Bonus:75€ per monthNight Shift payments:1.85€ per hour between the hours of 10:00 pm until 3:00 amHolidays:2 accrued days per month / 24 calendar holidaysPaid bank holidays + 1 extra day in lieuWorking From Home:Anywhere in SpainTraining: 1 week of full time online training, from Monday to Friday from 9:00am to 6:00pmOffice location:Barcelona (La Sagrera)Other Benefits:Best-in-class people engagement activities and programsOngoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environmentEmployee Assistance Program - Free, confidential, and impartial guidance and supportEmployee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisationOption to sign-up for Discounted Private Health InsuranceReferral Program - Bring a friend and get a referral bonusAccess to LinkedIn specialised training amp; coursesReady to Make a Difference?Showcase your talent: Share your CV highlighting achievements and responsibilities.Be you: No need for photos, age, marital status, or gender.Our process: Submit CV, then email, phone screening, and video interview.We#39;re excited to meet you#wecare#wearecurious#weachievetogether
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Barcelona, Barcelona, España Customer Labs A tiempo completoJob Title: Customer Service Representative - Norwegian LanguageJob Summary:Customer Labs is seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients in Norwegian, both via phone and email. Key...
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Customer Support Manager
hace 4 meses
Barcelona, España Catenon A tiempo completoWe are seeking a Customer Support Manager to join our Client, an Industrial Company, based in Barcelona. In this role, you will be responsible for managing a team of customer support specialists to ensure exceptional service delivery, maximize customer satisfaction, and foster long-term client relationships. The Customer Support Manager will develop and...
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Customer Support Manager
hace 4 meses
Barcelona, España Catenon A tiempo completoWe are seeking a Customer Support Manager to join our Client, an Industrial Company, based in Barcelona.In this role, you will be responsible for managing a team of customer support specialists to ensure exceptional service delivery, maximize customer satisfaction, and foster long-term client relationships.The Customer Support Manager will develop and...
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Customer Support Manager
hace 4 meses
Barcelona, España Catenon A tiempo completoWe are seeking a Customer Support Manager to join our Client, an Industrial Company, based in Barcelona. In this role, you will be responsible for managing a team of customer support specialists to ensure exceptional service delivery, maximize customer satisfaction, and foster long-term client relationships. The Customer Support Manager will develop and...
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Customer Support Manager
hace 4 meses
Barcelona, España Catenon A tiempo completoWe are seeking a Customer Support Manager to join our Client, an Industrial Company, based in Barcelona. In this role, you will be responsible for managing a team of customer support specialists to ensure exceptional service delivery, maximize customer satisfaction, and foster long-term client relationships. The Customer Support Manager will develop and...
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Customer Support Manager
hace 4 meses
Barcelona, España Catenon A tiempo completoWe are seeking a Customer Support Manager to join our Client, an Industrial Company, based in Barcelona.In this role, you will be responsible for managing a team of customer support specialists to ensure exceptional service delivery, maximize customer satisfaction, and foster long-term client relationships.The Customer Support Manager will develop and...
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Customer Support Manager
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Barcelona, España Importante Empresa A tiempo completoRef: XN September INDUSTRY AND CAPITAL GOODSFUNCTIONSResponsibilities:Leading and managing the customer support team, including support team and technical support team, and the Operations Center.Developing and implementing customer support policies and procedures.Ensuring timely and efficient resolution of customer issues and escalations.Monitoring and...
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Customer Support Manager
hace 2 semanas
Barcelona, España buscojobs España A tiempo completoWe are seeking a Customer Support Manager to join our Client, an Industrial Company, based in Barcelona. In this role, you will be responsible for managing a team of customer support specialists to ensure exceptional service delivery, maximize customer satisfaction, and foster long-term client relationships. The Customer Support Manager will develop and...
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Customer Support Manager
hace 4 semanas
Barcelona, España Catenon A tiempo completoWe are seeking a Customer Support Manager to join our Client, an Industrial Company, based in Barcelona. In this role, you will be responsible for managing a team of customer support specialists to ensure exceptional service delivery, maximize customer satisfaction, and foster long-term client relationships. The Customer Support Manager will develop and...
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Customer Support Manager
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Barcelona, España buscojobs España A tiempo completoWe are seeking a Customer Support Manager to join our Client, an Industrial Company, based in Barcelona. In this role, you will be responsible for managing a team of customer support specialists to ensure exceptional service delivery, maximize customer satisfaction, and foster long-term client relationships. The Customer Support Manager will develop and...
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Customer Support Specialist
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Barcelona, Barcelona, España Head Hunt International A tiempo completoCustomer Support SpecialistOur client, a leading technology company, is seeking an experienced Customer Support Specialist to join their team in Athens, Greece. As a Customer Support Specialist, you will be responsible for providing top-notch support to customers, identifying their needs, and delivering solutions to resolve their issues.Key...
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Customer Support Expert
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Barcelona, Barcelona, España Teleperformance Spain A tiempo completoCustomer Support ExpertJob SummaryWe are seeking a highly skilled Customer Support Expert to join our team at Teleperformance Spain. As a Customer Support Expert, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesVerify license, insurance, and business registrations submissions to ensure alignment with...
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Customer Support Lead
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Barcelona, España Happy Scribe Ltd A tiempo completo.Hello We're Happy Scribe , a 100% bootstrapped and profitable startup based in Barcelona. Happy Scribe is an Audiovisual Language Platform, enabling media brands, traditional language service providers and corporates around the world to scale their audiovisual language needs with ease. By combining language experts with state of the art AI, Happy Scribe...
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Customer Support Lead
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Barcelona, España Happy Scribe Ltd A tiempo completo.HelloWe're Happy Scribe, a 100% bootstrapped and profitable startup based in Barcelona.Happy Scribe is an Audiovisual Language Platform, enabling media brands, traditional language service providers and corporates around the world to scale their audiovisual language needs with ease. By combining language experts with state of the art AI, Happy Scribe helps...
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Customer Support Specialist
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Barcelona, Barcelona, España Talent Search People - Native Speakers A tiempo completoCustomer Support RoleWe are looking for a skilled Customer Support Specialist to join our team at Talent Search People - Native Speakers.Responsibilities:Provide first-line support to customers via various communication channels.Identify and resolve customer issues in a timely and efficient manner.Answer customer questions about insurance options, refunds,...
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Customer Support Representative
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Barcelona, España Recruitment Apple Lovers A tiempo completoWe are currently seeking a Dutch speaker to join our International team. **Customer Support Representative (English and Dutch Speaker)** Industry**:BPO (Business Process Outsourcing)** Locations**:Portugal, Greece, and Spain** Special Note for **Portugal: Company accommodation provided** **Relocation Support: Available for all...
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Customer Support Lead
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Barcelona, España Happy Scribe Ltd A tiempo completo.Hello We're Happy Scribe, a 100% bootstrapped and profitable startup based in Barcelona.Happy Scribe is an Audiovisual Language Platform, enabling media brands, traditional language service providers and corporates around the world to scale their audiovisual language needs with ease. By combining language experts with state of the art AI, Happy Scribe helps...
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Customer Support Lead
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Barcelona, España Happy Scribe Ltd A tiempo completo.Hello We're Happy Scribe, a 100% bootstrapped and profitable startup based in Barcelona.Happy Scribe is an Audiovisual Language Platform, enabling media brands, traditional language service providers and corporates around the world to scale their audiovisual language needs with ease. By combining language experts with state of the art AI, Happy Scribe helps...
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Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Cpm International A tiempo completoAbout the RoleWe are seeking a Customer Service Agent to join our operations team to support our exceptional on-demand services.ResponsibilitiesHandle customer contacts over the phone and via email to ensure smooth daily operations of our services.Prioritize customer satisfaction and strive for first-contact resolution to efficiently address customer...
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Customer Support Representative
hace 4 semanas
Barcelona, Barcelona, España CPM International A tiempo completoUnlock Your Potential with CPM InternationalCome and work for a company that values diversity, innovation, and customer satisfaction. As a Customer Support Representative at CPM International, you will be part of a global team that provides multilingual support to clients worldwide.
